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Crucial Conversations (Third Edition)

Tools for Talking When Stakes Are High

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Crucial Conversations (Third Edition)

Written by: Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory
Narrated by: Emily Gregory, Joseph Grenny
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Summary

The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

This new edition addresses issues that have arisen in recent years. You'll learn how to: respond when someone initiates a crucial conversation with you; identify and address the lag time between identifying a problem and discussing it; and communicate more effectively across digital mediums.

When stakes are high and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

©2022 VitalSmarts (P)2021 McGraw Hill-Ascent Audio
Management & Leadership Mentoring & Coaching New Business Enterprises Personal Success Small Business & Entrepreneurship Business Career Witty Leadership Career Development Self Development Business
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Although there are some points which should be “common sense”, it’s always important to continue to improve your soft skills. Believe everyone should listen to it regardless of how amazing you think you are.

Good content and useful for everyone

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It’s a book for you if leadership is a role you’ll have to play. Communication made simple especially in a high stakes environment

Communication in leadership handbook

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it helped me approach every conversation in a different way, that would ensure a more positive outcome than I was familiar with.

quite insightful

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This book has a useful framework for having tough conversations with other people. I appreciate the anecdotes they used, and how it is broken down into each section. I will likely go back to the content and reference it, whenever I find myself in a delicate situation.

Great framework to have tough conversations without burning bridges

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As stated Early in the book, World would definitely be a better place if ever one would read and Apply the lessons learned in that book. It completly change my way of thinking and managing tough situations. Life changing to the least, and most probably Life saving for me. I cannot thank the authors enough for that fabulous book. A must-read for everyone

Life changing

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