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Just Listen

Discover the Secret to Getting Through to Absolutely Anyone

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Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen provides simple but powerful techniques listeners can use to really get through to people.

You'll learn how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; and achieve buy-in - the linchpin of all persuasion, negotiation, and sales.

Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. With this groundbreaking audiobook, listeners will be able to master the fine but critical art of effective communication.

©2015 Mark Goulston (P)2020 HarperCollins Leadership
Communication d'entreprise Communication et habilités sociales Comportement organisationnel et travail Développement personnel Gestion et leadership Marketing et ventes Réussite personnelle Service à la clientèle Entreprise Marketing Carrière Gestion Direction
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This book came highly recommended And it did not disappoint. There are many tips and tricks in this book that I will put into practice, and I’m looking forward to seeing all of the connections I am able to build. I used to wait for my turn to talk, and now I will be able to actively listen and make people feel felt.

Did not disappoint

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This book was recommended to me. After reading the reviews online I decided to go ahead and buy it. I am glad I did. It is by far one of the best self-help books I have ever read. I will be purchasing a physical copy so that I can read it again several more times.

Truly excellent!

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The beeping out of the F-word is the most annoying thing to listen to EVER! Do they think that a 5 year old is listening to this book?

Super annoyed

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