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Marketing 5.0

Written by: Philip Kotler,Hermawan Kartajaya,Iwan Setiawan
Narrated by: Steve Menasche
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Publisher's Summary

In Marketing 5.0, the celebrated promoter of the "Four P's of Marketing", Philip Kotler, explains how marketers can use technology to address customers' needs and make a difference in the world. 

In a new age when marketers are struggling with the digital transformation of business and the changing behavior of customers, this book provides marketers with a way to integrate technological and business model evolution with the dramatic shifts in consumer behavior that have happened in the last decade.  

Following the pattern presented in his bestselling Marketing X.0 series, Philip Kotler covers the crucial topics necessary to understand modern marketing, including: artificial intelligence for marketing automation, agile marketing, "segments of one" marketing, contextual technology, facial recognition and voice tech for marketing, the future of customer experience (CX), transmedia storytelling, the "whatever-whenever-wherever" service delivery, "everything-as-a-service" business model, Internet of Things and blockchain for marketing, virtual and augmented reality marketing, and corporate activism.

©2021 John Wiley & Sons, Inc. (P)2021 Gildan Media

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  • Amazon Customer
  • 2023-02-23

Thoroughly enjoyed this book

Did not see any “woke” or “liberal” themes, this book does a great job of explaining the future of marketing through the digital lease. Great insights that really made me think about how marketing has and will continue to evolve with new technologies. Would recommend to anybody wanting to get into marketing in the 21st century.

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  • TerrisThompson
  • 2023-01-24

Very disappointing

This book came highly recommend. So, I stuck with it. The first four chapters are primarily liberal/woke nonsense. Also, this book isn’t helpful. Unless you run a massive corporation this book wasn’t written for you. If you are a new/small business then this book was not written for you. The 3.0 version was the recommended book however, I thought that reading the latest version would be more useful. At this point I wouldn’t read 3.0 or any other books by these authors.

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  • Anonymous User
  • 2022-12-16

Insightful and such a refresher!

I really liked how this book was a reminder of everything I have been learning in marketing throughout my career and university years, while also updating the information I have.