• 🎙️19. Leadership - The Art of Active Listening: Beyond Hearing

  • Apr 25 2024
  • Length: 10 mins
  • Podcast
🎙️19. Leadership - The Art of Active Listening: Beyond Hearing cover art

🎙️19. Leadership - The Art of Active Listening: Beyond Hearing

  • Summary

  • Unleash the Power of Connection: Mastering Active Listening in This Episode (#19) of Fearless Thinking!

    Feeling unheard? Discover the transformative power of active listening and become a more impactful leader and entrepreneur.

    Michael Devous equips you with the tools to:

    • Go Beyond Hearing: Learn why true active listening involves undivided attention and understanding the speaker's emotions.
    • Build Stronger Relationships: Active listening fosters trust, psychological safety, and a more inclusive work environment.
    • Become a Better Leader: Sharpen your problem-solving skills and cultivate empathy by truly hearing your team members.

    Action Steps to Become an Active Listener:

    • Be Present: Put away distractions and make eye contact to show genuine interest in the speaker.
    • Ask Clarifying Questions: Ensure understanding by repeating key points and seeking further clarification.
    • Acknowledge and Validate: Let the speaker know you hear them by using phrases like "I understand" or "That sounds challenging."
    • Seek Feedback: Encourage your team to practice active listening with each other to cultivate a culture of open communication.

    Key Takeaways:

    • Active listening is about connecting with others, not just hearing words.
    • By fostering psychological safety, active listening empowers your team and leads to innovation.
    • Leaders who practice active listening build trust, respect, and a more engaged work environment.

    Inspiring Quotes:

    • "Active listening is not just about hearing the words that people say, it's actually about connecting with others." - Michael Devous
    • "People will notice when you're actively listening, people will take notice and feel better, because they feel like you're paying attention to them." - Michael Devous

    Excellent Reference Material:

    • Book: "Crucial Conversations" by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (Learn how to navigate difficult conversations with active listening)
    • Article: "The Power of Active Listening" by Harvard Business Review (Discover the benefits of active listening in the workplace)
    • Website: "Center for Creative Leadership" (https://www.ccl.org/) (Explore resources for developing leadership skills, including active listening)
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