In this fascinating conversation, Ben Amos interviews Catherine Molloy, an international keynote speaker and author, about the importance of communication in business. They discuss the power of words and how they can impact our lives. The conversation delves into the significance of body language and the common mistakes people make in their non-verbal communication. They also explore the impact of miscommunication in business and the importance of being present in conversations. Cath provides insights into the power of handshakes and the role of words in effective communication. They discuss the domino effect of one person’s behaviour and the importance of reflecting on one’s own emotions. Finally, they touch on the key traits of a conscious leader and Cath's books on communication and leadership.

This is the last episode of season one, and we’ll be back in a few weeks time for season two.

Takeaways

• The quality of your words determines the quality of your life.
• Body language and non-verbal communication play a significant role in effective communication.
• Miscommunication in business can lead to closed doors, staff turnover, and loss of passion.
• Being present and reflective in conversations can improve communication and prevent misunderstandings.
• Conscious leaders are self-aware, empathetic, and focused on creating win-win situations.

Chapters

00:00 The Power of Words

01:04 Introduction to Cath Molloy

02:01 Passion for Communication

03:28 The Importance of Communication in Business

04:21 Understanding Body Language

05:19 Miscommunication in Business

06:18 The Impact of Reacting Before Speaking

07:42 The Power of Body Language

08:43 Common Mistakes in Body Language

09:12 The Importance of Being Present

10:39 The Significance of Handshakes

14:20 The Impact of Words in Communication

15:42 The Downside of Miscommunication in Business

16:40 Cultural Differences in Communication

18:04 Understanding Behaviours in Communication

19:01 The Domino Effect in Behavior

20:29 The Importance of Reflecting on Emotions

22:16 Practical Ways to Improve Communication

23:12 The Power of Being Present

24:36 Overcoming Pride in Communication

26:05 Key Traits of a Conscious Leader

27:59 Overview of Cath Molloy's Books

29:47 Where to Find Cath Molloy's Books

30:41 Following Cath Malloy's Work

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