Is empathy truly a superpower in leadership, or does its endless demand threaten to drain the very leaders we rely on? Join me for this month’s solo episode, as I explore the answer to this important question.

As leaders are constantly called upon to exercise empathy, their reserves can run dry, leading to avoidance of hard conversations and emotional exhaustion. Together, we will confront these challenges, recognizing and normalizing our emotional limits while sharing practical strategies to safeguard our empathy reserves.

This episode invites you to reflect on the multifaceted nature of empathy and its powerful role in both our personal and professional lives. We highlight the importance of maintaining empathy in a sustainable way, ensuring leaders can continue to show up with care and accountability. By prioritizing our own well-being, we also model healthy emotional boundaries for those we lead. Tune in to examine how balancing empathy with strategic foresight and ethical clarity can drive success for individuals and organizations alike.

What You’ll Learn

- Dynamic strategies to conquer empathy fatigue

- Techniques to seamlessly balance emotional labor with strategic thinking

- How to establish robust boundaries

- Ways to achieve lasting emotional resilience

KEYWORDS

Positive Leadership, Empathy, Empathy Fatigue, Strategic Thinking, Ethical Decision-Making, Executive Excellence, Setting Boundaries, Compassion Fatigue, Emotional Labor, Emotional Resilience, Sustainable Empathy, CEO Success

Join us for an enlightening exploration of purpose-driven leadership as we welcome Andrew Lo, President and CEO of Embark, to the Do Good to Lead Well podcast. Discover how Embark is transforming how families plan, save, and invest in their children's education through innovative initiatives like their new gifting program for Registered Education Savings Plans (RESPs). This program allows grandparents and others to contribute to a child's education fund during the holidays.

Andrew also shares the intricacies of building a purpose-driven, collaborative environment. Discover how Embark measures success through customer satisfaction and trust, and how reinvesting their earnings into educational initiatives supports young entrepreneurs. Andrew's stories of experimentation, resilience, and mental well-being underscore the importance of nurturing a culture where innovation thrives and collective success is prioritized.

As we explore the transformative journey of fostering a learning culture, Andrew shares strategies for encouraging lifelong learning and innovation within his organization. From participation in international conferences to hackathons, Embark promotes creativity and problem-solving across all levels.

We also address the challenges of maintaining accountability while nurturing a positive organizational culture, emphasizing the importance of empowerment and open communication. With a focus on building resilience and mental well-being, this episode provides valuable insights for leaders navigating the complexities of the modern business landscape, especially in the AI era. Tune in for an inspiring conversation that highlights the human connection at the heart of leadership and innovation.

What You’ll Learn

- The heart of purpose-driven leadership

- The secrets to collaboration

- How to foster a learning culture

- Empowering accountability and growth

- Why you want to lead with consensus when defining organizational success

- Building resilience and mental well-being

- Leadership in the digital and AI era

Podcast Timestamps

(00:00) - Purpose-Driven Leadership in Education

(08:45) – The Qualities of Great Leaders

(17:15) – The Secrets to Effective Collaboration

(25:49) - Empowering Accountability for Organizational Growth

(32:10) - Building Resilience and Mental Well-Being

(38:49) – The Motivational Power of a Truly Shared Definition of Success

(52:27) - Leadership in the AI Era

KEYWORDS

Positive Leadership, Leading with Purpose, Purpose-Driven Leadership, Innovation, Financial Literacy, Social Impact, Collaboration, Customer Satisfaction, Trust, Corporate Scorecard, Young Entrepreneurs, Learning Culture, Lifelong Learning, Hackathons, Curiosity, Accountability, Empowerment, Organizational Growth, Mental Well-Being, Resilience, Fear of Failure, Burnout, Hybrid Work Environments, Strategic Planning, AI Era, Soft Skills, Emotional Intelligence, Human Connection, CEO Success

Unlock the secrets to peak performance and human-centered leadership with Mark C. Crowley, a trailblazer in the field and bestselling author, as he joins the "Do Good to Lead Well" podcast. Discover how prioritizing employee well-being over conventional engagement metrics is transforming organizations globally. Mark's latest book, "The Power of Employee Well-Being," challenges the status quo by asking us to redefine what team flourishing really looks like while providing an evidence-rich and practical roadmap to make it happen.

Our conversation begins by encouraging organizations to shift from outdated annual engagement surveys to the immediacy of pulse surveys, uncovering their impact on leadership accountability and organizational responsiveness. Mark also highlights the necessity of leadership commitment to move beyond performative measures, ensuring initiatives are authentic and impactful.

As hybrid workspaces become the standard, we discuss the critical importance of fostering connection and a sense of belonging, regardless of physical location. From maintaining and deepening the quality of relationships through regular one-on-one meetings to using office time to build social ties, we explore strategies for hybrid success. Plus, with the rising influence of AI, we emphasize the need for transparency and empathy in workforce management, ensuring that technological advancements do not compromise our humanity. Join us in this enlightening episode full of actionable, scientifically supported insights and strategies for leaders committed to driving success by leveraging the power of employee.

What You’ll Learn

- The importance of prioritizing employee well-being in leadership.

- How pulse surveys can provide valuable insights into employee satisfaction.

- The vital role of leadership commitment in realizing the power of employee well-being.

- Strategies for successfully managing hybrid workplaces.

- The transformative impacts of AI on modern workplaces.

- The role of authentic engagement in driving organizational success.

Podcast Timestamps

(00:00) – The Failure of Employee Engagement

(09:27) - Transforming Organizations Through Pulse Surveys

(16:40) - The Impact of Employee Well-Being

(21:18) - Friendship and Belonging at Work (102 Seconds)

(36:40) - Leading With Love in Leadership

(44:24) - Creating Connection in Hybrid Workplaces

(50:24) – Employee Well-Being in an AI World

KEYWORDS

Positive Leadership, Human Leadership, Employee Well-Being, Organizational Success, Engagement Surveys, Pulse Surveys, Workplace Happiness, Hybrid Workplaces, AI, Transparency, Leading with Empathy, Continuous Learning, Fostering Connection, Increasing A Sense of Belonging, Remote Work, Self-Leadership, CEO Success

Join us on this engaging episode of the Do Good to Lead Well podcast, where we explore the fascinating journey of Dr. Michael Nevarez, a highly respected psychiatrist and leadership coach. His insights, drawn from his work as the assistant director of the Harvard Study of Adult Development, underscore the importance of continuous personal and leadership growth, integrating scientific research into practical tools for leaders.

Listen in as we explore the art of delivering effective feedback, a crucial skill for any leader. The conversation highlights the challenges leaders face in maintaining a delicate balance between fostering growth and preserving positive relationships. Discover the significance of providing feedback that is behaviorally anchored, utilizing specific and neutral information to avoid performance declines. Dr. Nevarez shares strategies like the "push" and "pull" phases, where clarity and curiosity play pivotal roles in understanding and addressing underlying issues. By focusing on clear communication and open dialogue, leaders can better navigate the intricacies of feedback, differentiating between problems such as time management and prioritization.

The episode also unpacks techniques such as affect labeling and perspective checking, emphasizing the role of psychological safety in successful implementation. Discover how managing emotions in feedback conversations can avoid common pitfalls like fundamental attribution error, utilizing tools like contrast statements to reduce perceived threats and promote constructive dialogue. If you’re looking for actionable tools and scripts for creating meaningful, growth-oriented feedback conversations, this conversation is a must-listen.

What You’ll Learn

- The secrets of the art of feedback.

- How to master the powerful STEP communication framework.

- Ways to create environments of psychological safety.

- Managing emotions in feedback conversations.

- Balancing candor with impact.

Podcast Timestamps

(00:00) – The Art and Science of Leadership Development

(08:16) – Navigating the “Push” and “Pull” of Feedback Conversations

(23:21) – Watch Your STEP: A Powerful Framework for Effective Communication

(40:33) - Managing Emotions in Feedback Conversations

KEYWORDS

Positive Leadership, The Art of Meaningful Conversation, Leadership Development, Effective Feedback, Communication Framework, STEP, Psychological Safety, Behaviorally Anchored Feedback, Curiosity, Personal Growth, Fostering Accountability, Clear Expectations, Constructive Dialogue, CEO Success

What if midlife could be the most transformative period of your life? Join us in a compelling conversation with Chip Conley, renowned entrepreneur and bestselling author, who shares his transformative insights on embracing the midlife journey. Drawing from his pivotal experiences at Airbnb and his groundbreaking work with the Modern Elder Academy (MEA), we explore how Chip's latest book, "Learning to Love Midlife," challenges ageist stereotypes and redefines midlife as a time for renewal and growth.

Redefining what it means to be a "modern elder," Chip shares his unique perspective on combining wisdom with curiosity. By reframing midlife as a "midlife chrysalis" rather than a crisis, he opens up new avenues for personal transformation and fulfillment. Drawing on insights from thought leaders like Becca Levy and Arthur Brooks, Chip and I discuss how emotional intelligence, social relationships, and spirituality are key areas for growth during this pivotal life stage.

Finally, we journey through the concepts of generativity and life purpose as they evolve across life's stages. Drawing from spiritual and philosophical insights, we discuss how older generations can impart wisdom while embracing new purposes, and how younger generations can navigate the complexities of an AI-driven world. We delve into the importance of understanding one's life story and finding one's "ikigai," a harmonious blend of passion, proficiency, reward, and necessity. Let this conversation inspire you to see midlife not as a time of crisis but as a powerful opportunity for growth and discovery at any age.

What You’ll Learn

- Why midlife is not a crisis; it’s an opportunity.

- How to embrace aging as an opportunity for personal growth

- Harnessing the value of wisdom gained through life experiences

- The importance of fostering meaningful friendships in midlife

- Strategies for redefining one's purpose during midlife transitions

Take the Midlife Pathfinder Quiz: https://reportcard.meawisdom.com/pathfinder-quiz

Podcast Timestamps

(00:00) – Learning to Love Midlife

(13:09) – Midlife as a Chrysalis, Not Crisis

(18:39) – What is a Modern Elder? Harnessing Our Wisdom and Life Experience

(35:26) – The Power of Friendships

(43:48) – Generativity and Purpose Across Different Stages of Life: Finding Your "Ikigai"

KEYWORDS

Chip Conley, Positive Leadership, The Art of Meaningful Conversation, Curiosity, Learning to Love Midlife, Modern Elder, Challenging Ageist Stereotypes, Cultivating Wisdom, Embracing Transformation, Continuous Growth, Positive Mindset, Social Wellness, The Power of Friendship, Living with Purpose, Generativity, Creating our Life Story, Ikigai, Hero's Journey, Emotional Intelligence, Social Relationships, Spirituality, Longevity, Adaptability, Lifelong Learning, CEO Success

Join us for an enlightening conversation this week with Zorana Ivcevic Pringle, a senior research scientist at Yale University's Center for Emotional Intelligence, as she shatters the myth of creativity as a fixed trait. Her insights from "The Creativity Choice: The Science of Making Decisions to Turn Ideas into Action" guide us through redefining creativity as a choice, empowering us to intentionally cultivate it in all aspects of life. Whether you're an artist or a business professional, Zorana's wisdom will help you recognize and harness your creative potential.

We explore the (often overwhelming) challenge of managing an abundance of ideas and the art of creative problem-solving. Learn practical strategies to overcome creative blocks, such as task switching and the innovative concepts of "problem finding" and "problem construction" that encourage redefining challenges for fresh solutions.

Explore the vital role of psychological safety in fostering organizational creativity. We discuss how leaders can create an environment where diverse perspectives are welcomed, and emotions are seen as valuable datapoints for decision-making. Through this lens, creativity becomes a continuous series of choices, each an opportunity for originality and innovation. Zorana's insights offer a roadmap for choosing creativity at every turn, leading to more effective and innovative outcomes. Don't miss out on this opportunity to enhance your creative journey with the tools and techniques shared in this episode.

What You’ll Learn

- How to redefine creativity as a conscious choice

- Strategies to ignite and enhance personal creativity

- Techniques to manage and overcome idea overload

- Ways to foster and spark innovation within organizations

- The importance of psychological safety in the creative process

- Insights into unlocking and realizing one's full creative potential

Podcast Timestamps

(00:01) – Creativity is a Choice

(15:14) – Navigating Ideas and Creative Problem Solving

(31:16) – Unleashing Organizational Creativity

(42:23) – Fostering Psychological Safety for Innovation

(51:56) – Creativity as a Continuous Process

KEYWORDS

Positive Leadership, Creativity, Innovation, Generating Ideas, The Power of Problem-Finding, Social Connections, Overcoming Creative Blocks, Task Switching, Psychological Safety, Organizational Creativity, Inviting Diverse Perspectives, Emotions as Data, Improving Decision-Making, Continuous Learning, CEO Success

In this week’s episode of the Do Good to Lead Well podcast, I had the pleasure of speaking with Lindsay Dodd, the CEO of Cashco Financial, for an enlightening conversation about how to build an award-winning culture. He reveals how purpose and profitability can successfully coexist, emphasizing a people-first mindset that champions dignity, trust, and empowerment. His insights showcase how Cashco Financial has consistently earned recognition as one of Alberta’s best workplaces for five consecutive years. We explore leadership not as a set of inherent qualities, but as learned behaviors such as courage, confidence, empathy, and resilience, drawing from frameworks that advocate for modeling the way and inspiring a shared vision.

Our discussion delves into the true meaning of authentic leadership, defining it as a consistent commitment to building trust by aligning our actions with our values and beliefs. Lindsay illustrates how genuine vulnerability, coupled with an openness to feedback and a commitment to inclusive workplaces, strengthens bonds and fosters collaboration. We explore practical strategies for navigating challenging peer interactions, stressing the importance of curiosity and addressing issues directly yet calmly. Additionally, Lindsay shares CashCo’s unique cultural practices, from hiring based on empathy to an “upside-down triangle” leadership model that prioritizes frontline staff, reinforcing values through daily core value stories.

As we look to the future, the conversation addresses the complexities of leading in a polarized society and the rapid evolution of artificial intelligence. Lindsay offers advice on finding common ground amidst differing opinions and encourages leaders to engage with new technologies, learning and playing with them to discover new opportunities while managing risks. This episode offers practical wisdom for building successful, values-driven organizations and preparing for tomorrow’s challenges.

What You’ll Learn

- Leadership is a learned behavior

- How authenticity builds trust

- Go beyond superficial values. Identify operating values that show “how we do things around here”

- Empathy drives performance and engagement

- Hire for growth, always

- Embrace AI with curiosity

Podcast Timestamps

(00:00) – Lessons in Leadership

(07:02) – Authentic Leadership & Trust

(12:38) – Vulnerability in Leadership

(16:11) – Bringing Culture & Values to Life

(20:28) – Leading in a Polarized World

(25:38) – Operationalizing Core Values

(35:35) – The Power of Empathy

(40:29) – Leveraging Strengths, Building Teams

(46:21) – Founder Advice: Hire Great People

(49:21) – Navigating the AI Revolution

(54:54) – Courageous Leadership: The Penguin Principle

KEYWORDS

Positive Leadership, Purpose-driven Leadership, Organizational Culture, Authentic Leadership, Building Trust, Employee Engagement, Core Values, Vulnerability in Leadership, Curiosity, Managing Conflict, Values Alignment, Future of Work, Artificial Intelligence, Empathy, Navigating Polarization, Adaptive Leadership, CEO Success

Can sharing personal stories at work really boost your well-being and productivity? In my latest solo episode, I explore the fascinating dynamics of self-disclosure in the workplace, drawing insights from recent research. Discover how sharing positive experiences can elevate emotional well-being, enhance work energy, and foster deeper connections with colleagues, while venting about negative experiences might have the opposite effect.

We also examine the motivations behind why we share, including connecting, venting, or seeking advice, and how they impact our well-being. To close, we consider the intriguing interplay of mismatched intentions, where what we are looking for is not returned and how Craig also unpacks the intriguing concept of response mismatches, where the intention to connect can be misaligned and strategies we can use, as both a sharer and listener, to avoid this unfortunate outcome.

Tune in as explore an issue that we all face and learn evidence-based practices that can deepen the quality of our communication and connection.

What You’ll Learn

- How sharing positive experiences can boost your energy and strengthen connections with colleagues

- The potential downsides of venting

- The crucial role of intentions in self-disclosure; why we share impacts what we receive in return

- The role of intention in improving the quality of our conversations

- How to avoid misalignment between our intentions and our impact

KEYWORDS

Positive Leadership, Group Dynamics, Positive Communication, Self-Disclosure, Emotional Well-being, Mental Health, Managing Professional Relationships, Lead with Intention, High-Quality Conversations, Team Success, The Power of Vulnerability, Emotional Regulation, Support, CEO Success

RESOURCES

Do you have a minute? The cognitive and emotional consequences of self-disclosures at work - PubMed: https://pubmed.ncbi.nlm.nih.gov/40424152/