In this episode, we talk with YPN Membership Peer Community Chair Tammy Yates, Director of Business Systems Administration for the Madison Area YMCA about coming out of COVID and bringing members back into the fold of the Y. Michael and Tammy discuss membership engagement and reinvention with James Chiappone, Associate Executive Director of Branch Operations for the Meadowlands YMCA; Edward Norgard, Associate Executive Director for Bridgewater and Somerville Branches of the Greater Somerset County YMCA; and Donna Wells (fmr. Ocasio), Member Services Director of the Cumberland Cape Atlantic YMCA. This panel discussion reviews successes during COVID, as well as forward strategies for Y's in North, South and Central New Jersey locations.
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