Episodes

  • Christina Garnett talks Chief Customer Officer!
    May 10 2024

    In this Marketing Over Coffee:
    Learn why every company needs a CCO, even if it's fractional, life after Hubspot and more!

    Direct Link to File

    Brought to you by our sponsors: Wix Studio and NetSuite

    Starting as a fan of Hubspot and then being hired to grow the fandom there

    Finding the Customer Love Language

    Starting as English major and considering Law, to teaching Math

    Leaving Hubspot to start her own Fractional Chief Customer Officer Consultancy

    6:44 NetSuite is the number one cloud financial system, bringing accounting, financial management, inventory, HR, into ONE platform, and ONE source of truth.

    10:10 Why the CCO is needed, you can't just add advocacy at the end

    Pocket CCO

    16:39 Wix Studio is the web platform that gives agencies and enterprises the end-to-end efficiency to design, develop and deliver exactly the way they want to!

    Defining the ICP and gathering data to start

    The mistake of thinking the customer journey is 2D - where game theory gets applied

    23:30 "Your 9 is my 7, I'm hella picky"

    28:00 Any time you are asking for money

    Does everyone have to go for a White Glove experience?

    Neil Gaiman

    Christina is on LinkedIn and visit Pocket CCO

    Gen AI Course Updates done: Special Discount on the newest Generative AI for Marketing Course! Hands on excercises to put AI to work for you! USE CODE MOC now!

    Join John, Chris and Katie on threads, or on LinkedIn: Chris, John, and Katie

    Sign up for the Marketing Over Coffee Newsletter to get early access!

    Our theme song is Mellow G by Fonkmasters.

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    33 mins
  • TikTok Ban, GenAI for Email, and Now With More Apple Watch!
    May 3 2024

    In this Marketing Over Coffee:
    Learn how a TikTok ban would work, GenAI for Agencies, Star Trek and more!

    Direct Link to File

    Brought to you by our sponsors: Wix Studio and NetSuite

    TikTok?

    Can't be banned, but will it be bought?

    Google and Meta (+27%) Ad Revenue up for Q1

    YouTube Pushing Back on Ad Blockers

    6:04 Wix Studio is the web platform that gives agencies and enterprises the end-to-end efficiency to design, develop and deliver exactly the way they want to!

    GenAI for Email copy - Check out the GenAI for Agencies Webinar Recording Here, for Associations Here

    10:40 - 12:06 NetSuite is the number one cloud financial system, bringing accounting, financial management, inventory, HR, into ONE platform, and ONE source of truth.

    Digiday Says Threads Ads could be here by midyear

    Robot Dogs Thread is running wild - it's now less about followers than topics when it comes to getting passed

    Instagram changing algo to feature creators outside their network, penalizing duplicate content, and no more aggregators

    Gen AI Course Updates done: Special Discount on the newest Generative AI for Marketing Course! Hands on excercises to put AI to work for you! USE CODE MOC now!

    Apple Watch Faces - Systems/Accessibility/Assistive Touch

    Video: Discovery and X-Men 97

    Join John, Chris and Katie on threads, or on LinkedIn: Chris, John, and Katie

    Sign up for the Marketing Over Coffee Newsletter to get early access!

    Our theme song is Mellow G by Fonkmasters.

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    24 mins
  • Getting the Most Out of Meta with Facebook Queen Mari Smith!
    Apr 26 2024

    In this Marketing Over Coffee:
    Learn about Strategies for Facebook, Meta, Instagram and more!

    Direct Link to File

    Brought to you by our sponsors: Wix Studio and NetSuite

    What was the path to becoming the Queen of Facebook?

    Emigrating in 1999 and becoming an entrepreneur

    Bringing her experience in relationships to tech

    7:28 NetSuite is the number one cloud financial system, bringing accounting, financial management, inventory, HR, into ONE platform, and ONE source of truth.

    Using FB for more leads, growth, sales, and traffic: How to get above the plateau

    The AI Powered Discovery Engine

    The opportunity of Facebook Live

    Shorter is better for Reels

    20:09 Wix Studio is the web platform that gives agencies and enterprises the end-to-end efficiency to design, develop and deliver exactly the way they want to!

    What Meta is doing on the AI front

    Advantage Plus Audience

    Lean into authenticity

    Book Recco: James Clear's Atomic Habits

    Gen AI Course Updates done: Special Discount on the newest Generative AI for Marketing Course! Hands on excercises to put AI to work for you! USE CODE MOC now!

    Join John, Chris and Katie on threads, or on LinkedIn: Chris, John, and Katie

    Sign up for the Marketing Over Coffee Newsletter to get early access!

    Our theme song is Mellow G by Fonkmasters.

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    31 mins
  • Social Listening, HARO to HERO, and a Little Pesticide
    Apr 19 2024

    In this Marketing Over Coffee:
    Learn about Social Media Tool Consolidation, Free AI Resources, Review Strategies and more!

    Direct Link to File

    Brought to you by our sponsors: Wix Studio and NetSuite

    The Bank of America Boston Marathon!

    Nothing is replacing Twitter for live news

    Meta shutting down Crowdtangle

    Hootsuite acquiring Talkwalker

    5:48 Wix Studio is the web platform that gives agencies and enterprises the end-to-end efficiency to design, develop and deliver exactly the way they want to!

    HARO returns! Introducing HERO

    Boston Robotics new robot is creepier than the dog

    13:18 - NetSuite is the number one cloud financial system, bringing accounting, financial management, inventory, HR, into ONE platform, and ONE source of truth.

    Digital Ads reach record high in 2023

    Threads beats X in less than 2 Years, Reddit on the Rise

    Not too late to sign up for: Gen AI for Agencies Free Webinar

    Gen AI cheat sheets - RACE Framework and PAIR Framework - Join the Analytics for Marketers Slack Group!

    Gen AI Course Updates done: Special Discount on the newest Generative AI for Marketing Course! Hands on excercises to put AI to work for you! USE CODE MOC now!

    Bose Soundlink Mini - Text line 617-812-5494

    Marques Brownlee on AI Pin - What's the ethical obligation of a reviewer?

    Video: Billy Joel 100 at MSG

    Book: Economical Growth by Chris Pham

    Join John, Chris and Katie on threads, or on LinkedIn: Chris, John, and Katie

    Sign up for the Marketing Over Coffee Newsletter to get early access!

    Our theme song is Mellow G by Fonkmasters.

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    28 mins
  • AI Based Search, Attribution, and Faster Editing!
    Apr 12 2024

    In this Marketing Over Coffee:
    Learn about Gemini 1.5, Gen AI for Agencies, Gran Turismo and more!

    Direct Link to File

    Brought to you by our sponsors: Wix Studio and The Generative AI for Marketing Course from Trust Insights

    Alphabet talking to Morgan Stanley about making an offer for Hubspot - an exclusive from Reuters

    Google Privacy Sandbox, Cloud Next

    Gemini coming to Big Query and new Axion Hardware

    1 Million tokens in Gemini 1.5

    Gen AI for Agencies Free Webinar

    AI based seach - defeating the 14 page recipe

    12:04 Wix Studio is the web platform that gives agencies and enterprises the end-to-end efficiency to design, develop and deliver exactly the way they want to!

    YouTube Updates including Livestream reactions and HDR

    TourBox makes editing faster and easier, check it out.

    Instagram Stories

    Great article from Ben Vigneron on attribution

    Marketing hires still down except for France?

    Join the Analytics for Marketers Slack Group!

    Special Discount on the newest Generative AI for Marketing Course! Hands on excercises to put AI to work for you! USE CODE MOC now!

    Rode Capture a dual camera app

    Movie: Gran Turismo - David Harbour, Orlando Bloom

    Book: Becoming Trader Joe

    Join John, Chris and Katie on threads, or on LinkedIn: Chris, John, and Katie

    Sign up for the Marketing Over Coffee Newsletter to get early access!

    Our theme song is Mellow G by Fonkmasters.

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    22 mins
  • Equity and Human Centered Design
    Apr 5 2024

    In this Marketing Over Coffee:
    Learn about Equity, Equality, How to Screen Your Content, and more!

    Direct Link to File

    Brought to you by our sponsors: Wix Studio and The Generative AI for Marketing Course from Trust Insights

    Author Minal Bopaiah talks to us about her latest book: Equity - How to Design Organizations Where Everyone Thrives

    Equity as the middle child, getting overlooked in favor of diversity and inclusion

    You can't design for the prototypical human and then scale up

    The problem of funding schools via property taxes

    13:36 Wix Studio is the web platform that gives agencies and enterprises the end-to-end efficiency to design, develop and deliver exactly the way they want to!

    Human Centered Designed

    The Embrace Warmer

    Shaping the Path

    Join the Analytics for Marketers Slack Group!

    Special Discount on the newest Generative AI for Marketing Course! Hands on excercises to put AI to work for you! USE CODE MOC now!

    Design and power

    DEI and Change Management

    The mistake of the all hands kickoff

    The Reach Equity Content Screen

    Learn more about Minal at BrevityAndWit.com

    Play by Stuart Brown, and Star Trek TNG

    Join John, Chris and Katie on threads, or on LinkedIn: Chris, John, and Katie

    Sign up for the Marketing Over Coffee Newsletter to get early access!

    Our theme song is Mellow G by Fonkmasters.

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    35 mins
  • The Video Strategies that Made Twitter Hundreds of Millions
    Mar 29 2024

    In this Marketing Over Coffee:
    Ted Harrison talks about what makes people pay attention to videos!

    Direct Link to File

    Brought to you by our sponsors: Wix Studio and The Generative AI for Marketing Course from Trust Insights

    Starting with Adobe Premiere at Summer Camp

    Weber Shandwick Dallas to NY

    Working at Twitter creating video content for their advertisers, growing to 9 figures

    6:49 Wix Studio is the web platform that gives agencies and enterprises the end-to-end efficiency to design, develop and deliver exactly the way they want to!

    Adding the science of getting attention with sacrificing creativity

    Locking down the context and location to earn attention

    Join the Analytics for Marketers Slack Group!

    14:51 Special Discount on the newest Generative AI for Marketing Course! Hands on excercises to put AI to work for you! USE CODE MOC now!

    Transitioning out of Twitter / X

    Check out Ted's company Neuemotion, and here's Ted's LinkedIn profile

    Bridging the gap between the brand work that's been done methodically to get to content that will work in all channels

    Join John, Chris and Katie on threads, or on LinkedIn: Chris, John, and Katie

    Sign up for the Marketing Over Coffee Newsletter to get early access!

    Our theme song is Mellow G by Fonkmasters.

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    28 mins
  • Now With More Groking Data Analysts
    Mar 22 2024

    In this Marketing Over Coffee:
    Learn about Adding Data Science to Your Team, Rendering Video, Media Servers and more!

    Direct Link to File

    Brought to you by our sponsors: Wix Studio and The Generative AI for Marketing Course from Trust Insights

    Data Analyst vs. Marketing Analyst vs. Data Scientist

    When do you need to hire a data analyst?

    6:14 Wix Studio is the web platform that gives agencies and enterprises the end-to-end efficiency to design, develop and deliver exactly the way they want to!

    Elon's releases Grok as part of X AI

    Question on rendering and uploading huge videos

    The gold standard for rendering is FF mpeg

    Apple Log format on iPhone 15 Pro

    Roon Nucleus One $499 server

    Serviio Open Source Media Server

    ABX - Closer to reality and it opens up your options to create valuable content

    Join the Analytics for Marketers Slack Group!

    Special Discount on the newest Generative AI for Marketing Course! Hands on excercises to put AI to work for you! USE CODE MOC now!

    Ready Player Two movie green lit?

    Join John, Chris and Katie on threads, or on LinkedIn: Chris, John, and Katie

    Sign up for the Marketing Over Coffee Newsletter to get early access!

    Our theme song is Mellow G by Fonkmasters.

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    23 mins