Welcome to another captivating episode of "The Art of Making Things Happen" with your host, Steve Sims. Today, we're diving into the vibrant world of entrepreneurship and personal identity with the indomitably spirited Christina Hooper, an expert in business design specifically tailored for neurodivergent entrepreneurs. Known for her striking blue hair and her ability to turn personal traits into professional strengths, Christina discusses how she uses her appearance as a filter to connect with the right people and how her approach has helped her build confidence and authenticity. This episode is not just a conversation; it's a masterclass on embracing your uniqueness, understanding neurodivergence in the entrepreneurial space, and designing a business that truly aligns with who you are. Whether you're an entrepreneur facing challenges or someone curious about the intersection of personal identity and professional success, this episode promises insights that could change the way you think about business and personal growth.

Welcome back to "The Art of Making Things Happen with Steve Sims." Today's episode features an enlightening discussion with Joseph Michelli, an acclaimed author and authority on customer experience. With a resume that includes work with iconic brands like Ritz Carlton, Starbucks, and Zappos, Joseph brings a wealth of knowledge on creating value and building meaningful connections with customers.

Despite battling a cold, our host, Steve Sims, dives into the essence of the customer journey, exploring how companies can cultivate relationships beyond mere transactions. Joseph provides insights into the power of emotions over logic in customer interactions, the role of AI in the future of customer service, and why even in an age of skepticism, authenticity and trust remain paramount.

As we unpack the significance of customer experience, Joseph also introduces his latest book, "Customer Magic," which focuses on Macquarie Telecom's audacious challenge to the telecommunication giants. This episode promises to be a masterclass in understanding customer experience, building brand loyalty, and the undiminished importance of feelings in business interactions. Tune in to redefine your perspective on creating genuine customer relationships in a technologically dominated world. Stay with us for a conversation guaranteed to inspire your approach to business and customer engagement.

Welcome back to The Art of Making Things Happen, I'm your host, Steve Sims. Today we're diving into the world of scaling businesses with the master of marketing himself, Ryan Deiss. From bringing multiple companies to the Inc 5000 to overcoming personal and professional hurdles, Ryan is a powerhouse of entrepreneurial wisdom.

In this episode, Ryan shares his playbook for growth and provides actionable insights on how to scale without losing sight of what matters most — your well-being and relationships. We take a deep dive into his journey, learning how speaking at events and creating the Traffic and Conversion Summit propelled him and his partners into digital marketing stardom and birthed the powerful mastermind group, War Room.

We also peel back the layers on Ryan's personal philosophy, his ambition to hold ‘less of more’ across businesses, and why he's targeted eight-figure growth while remaining resolutely 'Anti Personal Brand'. Expect to hear the story of his first marketing event at 20, the accidental formation of a new business venture, and why taking annual vacations with family is a non-negotiable for him.

Get ready to be inspired and get a hold of actionable strategies to not just grow, but truly scale your business while building a life that's rich not just with revenue, but with purpose and joy. This is The Art of Making Things Happen with Steve Sims, and it's time to make your business dreams a reality.