Agent’s Favourites

Agents' Favourites

What do our agents do when they’re not helping customers?
Our front-line specialists shared their favourite listens.
Our agents have you covered on any questions you may have - but did you know that most of them are avid audiophiles? Check out their suggestions, and ask your agent for a recommendation the next time you call in!
Liste de produits
    • Auteur(s): Ash Ranpura, Alice Fraser
    • Durée: 2 h et 20 min
    • Date de publication: 2019-01-25
    • Langue: Anglais
    • 514 évaluations
    • Get In the Habit
    • This is an excellent listen to help with the process of understanding the habits in our lives and whether they are good or bad. After understanding these, we can improve upon them or change them entirely. This title talks about habits and behaviors in a way that’s easy to comprehend. You'll hear different people share their own experiences, and hopefully you'll relate to these stories. A key part of this listen is that it encourages you to pay attention to your behaviors so you have the knowledge and power to decide the best way to proceed.

      — Daniella, Customer Service Agent
    Indisponible sur Audible.ca

    • Auteur(s): Laura Kirwan-Ashman
    • Durée: 3 h
    • Date de publication: 2021-01-14
    • Langue: Anglais
    • 26 évaluations
    • The sweet and sour
    • This podcast is the perfect combination of suspense and raw emotions. A must-listen for those who really enjoy feeling like they are in the story and that the things happening in the plot are happening in real life. This is the perfect thriller to really get into and forget about everything else that might be happening around you. It may not be for everyone but it's definitely a good option for those who enjoy the Mystery/Thriller genre.

      — Daniella, Customer Service Agent
    Indisponible sur Audible.ca

    • Auteur(s): Andrew Kaufman
    • Narrateur(s): Colm Feore
    • Durée: 4 h et 30 min
    • Date de publication: 2020-10-13
    • Langue: Anglais
    • 695 évaluations
    • Take part in a heist
    • This is a very good podcast with an interesting collection of stories of real-life heists in Canada. Each one provides unique personal insight so it's easy for you to not only hear but feel the story. It explains how the characters lived and worked during the heists. I enjoyed the narrator too, Colm Feore. His narration style keeps you involved throughout the listen.

      — Jean Pierre, Customer Service Agent
    Indisponible sur Audible.ca

    • Auteur(s): Audible Original
    • Durée: 3 h et 43 min
    • Date de publication: 2018-06-28
    • Langue: Anglais
    • 33 évaluations
    • Listen to the soundtrack of life
    • Pitch talks about how music is such a big part of our world and how it affects it. Most importantly this listen explains how music is used by every culture in many different ways, ways that we may not have previously thought of. Each episode expounds upon one of the wide genres of music and how it is used by various cultures .

      — David, Customer Service Agent
    Indisponible sur Audible.ca

    • How to Tell Better Stories to Yourself, About Yourself
    • Auteur(s): Clare Bowditch, Dr Charlotte Keating
    • Durée: 2 h et 44 min
    • Date de publication: 2020-08-10
    • Langue: Anglais
    • 118 évaluations
    • Don't listen to your inner critic, listen to this!
    • Tame Your Inner Critic: How to Tell Better Stories to Yourself, About Yourself is a podcast series of 5 episodes that go into the understanding of self-criticism from a psychological point of view. It also provides general techniques to handle that inner voice, and these explanations were very clear and concise. The authors, Clare Bowditch and Dr. Charlotte Keating, have a writing style that is full of humour, and their narration is very creative and engaging which makes the topic feel less dense. Overall, this title was easy to listen to as the approach is very light-hearted ​and yet the content is very helpful​​ and inspirational.

      — Alex, Customer Service Agent
    Indisponible sur Audible.ca

    • 10 Steps to Overcoming Fear & Living Your Dream Life
    • Auteur(s): Melissa Ambrosini
    • Durée: 3 h et 55 min
    • Date de publication: 2020-09-21
    • Langue: Anglais
    • 108 évaluations
    • A purposeful listen for purposeFULL people
    • Listening to this podcast helped me understand myself and gather strength to do better. That’s the purpose of PurposeFULL, to help the listener understand their own mental process and create more purpose in their life. Another key message is to not blame ourselves for not understanding ourselves, but rather to start the process in understanding how we can all do something meaningful.

      — Alejandro, Customer Service Agent
    Indisponible sur Audible.ca

"A lot of people have fancy things to say about customer service, but it’s just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity."


—Christopher McCormick, CEO of L.L Bean.