It was a typical evening at a mall outside Portland, Maine. Three teenage friends waited for the movie to start. A boy flirted with the girl selling sunglasses. Mothers and children shopped together, and the manager at the video game store tended to customers. Then the shooters arrived. The chaos and carnage lasted only eight minutes before the killers were taken down. But for those who lived through it, the effects would last forever.

Harry Booth started stealing at nine to keep a roof over his ailing mother’s head, slipping into luxurious, empty homes at night to find items he could trade for precious cash. When his mother finally succumbed to cancer, he left Chicago—but kept up his nightwork, developing into a master thief with a code of honor and an expertise in not attracting attention—or getting attached.

Naomi Bowes lost her innocence the night she followed her father into the woods. In freeing the girl trapped in the root cellar, Naomi revealed the horrible extent of her father’s crimes and made him infamous. No matter how close she gets to happiness, she can’t outrun the sins of Thomas David Bowes. Now a successful photographer living under the name Naomi Carson, she has found a place that calls to her, a rambling old house in need of repair, thousands of miles away from everything she’s ever known.

Police Lieutenant Phoebe MacNamara found her calling at an early age, when a violently unstable man broke into her family's home, trapping and terrorizing them for hours. Now she's Savannah's top hostage negotiator, who puts her life on the line every day to defuse powder-keg situations.

Olivia’s parents were among Hollywood’s golden couples - until the night a monster came and took her mother away forever. A monster with the face of her father... Sheltered from the truth, an older Olivia only dimly recalls her night of terror - but her recurring nightmares make her realize she must piece together the real story. Now, assisted by Noah Brady, the son of the police detective who found her cowering in her closet so many years before, she may have her chance.