Épisodes

  • Predictions for 2026: AI Mode and the Year of Calm
    Nov 13 2025

    In this episode, Tim and Robbie dust off the crystal ball to predict what's coming in 2026 — from AI's growing role in search and marketing to a cultural shift toward calm in a chaotic world. They unpack how Google's AI mode will reshape browsing, how marketers will need to adapt to "AI-first" audiences, and why brands that create simplicity might stand out in the noise. It's part tech talk, part trend forecasting, and a little bit therapy session.

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    17 min
  • Humanizing Your Brand: Putting a Face Behind the Business
    Oct 20 2025

    In this episode, Tim and Robbie explore the power of elevating real people within your brand to create more authentic, engaging, and trustworthy connections with your audience. They unpack how internal personalities—whether founders or passionate employees—can become brand ambassadors that fuel SEO, strengthen customer loyalty, and help businesses stand out in a faceless digital landscape. From B2B blogs to equestrian trade shows, discover how these human-centered strategies are reshaping marketing in today's AI- and algorithm-driven world.

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    28 min
  • From Click to Close: Why UX/UI Makes or Breaks SEO & Email
    Oct 6 2025

    In this episode, Tim and Robbie dive into the often-overlooked connection between user experience (UX), design, SEO, and email marketing. While they don't always "own" UX/UI directly, they show how it impacts every touchpoint in a customer journey — from how people land on your site through search, to the experience of clicking through from a beautiful email.

    They share real-world stories of chaotic brand experiences, mismatched design rollouts, and the hidden traps that can tank SEO performance or kill an otherwise great email campaign. Along the way, you'll hear practical advice on balancing form and function, aligning design with intent, and making sure your brand looks cohesive across every channel.

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    25 min
  • The Lifetime Value of Content: How to Think Beyond ROAS
    Sep 22 2025

    What's the real return on content? In this episode of the Content Community Commerce podcast, Robbie and Tim dive deep into how one well-crafted blog post turned into a multi-channel powerhouse—generating revenue through email, boosting SEO, fueling paid ads, and driving social shares. Learn why good marketing doesn't happen in a vacuum, how to collaborate across teams and vendors, and why messy attribution might just be a sign you're doing things right. Whether you're managing content, email, or paid media, this episode will help you better communicate content's true value to stakeholders and get more from the assets you already have.

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    24 min
  • Clarity Framework: How AI is Reshaping Search and Customer Journeys
    Sep 8 2025

    In this episode, Robbie and Tim dive into the evolving landscape of search behavior in the age of AI. From conversational queries to AI-powered customer journeys, they unpack how businesses must rethink visibility, search strategy, and content integrity. Tim introduces the Clarity Framework—a strategic approach for future-proofing your brand in a world where large language models like ChatGPT, Gemini, and Claude are becoming the first touchpoints in decision-making.

    Whether you're a marketer, SEO strategist, or business leader, this episode offers tactical insight into keeping your brand relevant as AI reshapes how people search, interact, and buy online.

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    32 min
  • Your KPIs Are Broken: Rethink the Metrics of Success
    Aug 25 2025

    In this episode, Tim and Robbie dive into the marketing measurement crisis sparked by AI overviews, disappearing clicks, and the evolving search landscape. They explore why traditional KPIs like traffic and ROAS are no longer reliable, how to approach brand visibility in this new era, and why it's time to rethink the metrics that define success. Packed with strategic insights and a few sacred cow jokes, this conversation is a must-listen for marketers trying to navigate 2025's shifting digital terrain.

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    24 min
  • Customer Journey 2.0: The Rise of AI-Powered Decision-Making
    Aug 11 2025

    In this episode, Tim and Robbie dive into Part 2 of the Customer Journey Evolution series, exploring how buyer behavior is changing at the product-aware and decision-making stages. With AI tools like ChatGPT and Google's AI Overviews becoming digital assistants, the path to purchase is no longer linear—or even human-led. The two marketers unpack research on generational behaviors, why trust and reputation are more crucial than ever, and how your brand can show up in curated AI recommendations. From B2B email capture strategies to TikTok-driven shopping spikes, they share what's working now and what's quickly becoming outdated. This sequel episode is packed with insights, practical examples, and a few jokes at Bill's expense (sorry, Bill).

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    33 min
  • Let AI Ride Shotgun: The 4 Stages of AI Adoption
    Jul 28 2025

    In this episode, Tim and Robbie explore the four stages of AI adoption for marketers, from hesitant experimentation to empowering entire teams with custom GPTs. With real-life examples, practical tools, and plenty of laughs along the way, they break down how to thoughtfully integrate AI into your workflows without losing your human touch.

    Whether you're still AI-curious or already building custom automations, this conversation will help you think strategically about where AI fits into your personal and professional routines and how to level up your productivity without burning out.

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    26 min