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On the first episode of DIY-IT by MIS.tech, host Jason Null is joined by experts Micah Wissman, Adam Ringland & Nate Jewett to discuss essential IT strategies for SMBs. The MIS team emphasizes the importance of aligning IT goals with business goals, taking a layered and evolving approach to cybersecurity, and regularly auditing existing systems to identify areas for improvement. They also suggest that investing in new technology can improve efficiency and ultimately save money in the long run. Tune in for valuable insights into practical business strategies related to IT planning, development, and growth.

Timestamped overview:

01:10 IT strategy crucial for business success.
04:57 Cloud technology education and implementation for businesses.
08:51 Old PC = Slow car analogy for efficiency.
13:11 Nate explains and drives business ROI.
16:26 Small business growth relies on technology reliability.
20:35 Improved security with Cyber Reserve partnership.
23:46 Creative financing for infrastructure, ongoing audits.
26:41 Monitoring, updating, and evolving compliance procedures.
29:49 Collaboration is key for successful projects.
33:07 Industry norms drive applicable best practices.
34:34 Share new partner findings with all others.

Welcome back to DIY-IT by MIS.tech, the podcast where we empower small businesses and individuals to take control of their IT infrastructure.

In today's episode, we have an exciting lineup of experts ready to share their insights and practical advice. Hosted by Jason Null, joined by guests Duane Taylor, Adam Ringland, and Austin Doans, we dive deep into the world of automation, layered security approaches, and the importance of hardware in driving business efficiency.

So sit back, grab your notepads, and get ready for an episode packed with expert advice, real-life stories, and actionable tips to supercharge your IT infrastructure. Let's DIY-IT together!

Join us for episode #03 of the DIY-IT series as Jason Null, the Vice President of MIS Solutions, dives deep into IT service management. With special guests Duane Taylor, vCIO at MIS Solutions, Adam Ringland, Operations Manager at MIS Solutions, and Nate Jewett, another vCIO, they discuss the importance of proactive IT management, the challenges businesses face, and how to streamline operations for efficiency.

Important Links:

DIY-IT Series Hub

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Key Highlights:

- The role of vCIOs and operations managers in IT service management.

- The difference between break-fix solutions and comprehensive IT solutions.

- Real-life examples of businesses benefiting from streamlined IT processes.

- The importance of customer satisfaction and understanding client needs.

- Insights into the latest IT trends, security standards, and best practices.

Learn how IT Service Management can transform your business operations and drive growth.

00:00:00 Intro

00:02:30 We help businesses focus on generating revenue

00:03:41 Managing work & the benefits of IT time analysis

00:07:54 The importance of multiple IT experts

00:12:47 Using telemetry & RMM for managing hardware issues

00:14:54 VCIO office requirements & compliance checklists

00:19:15 HR email requests & the risks of sharing personal info

00:20:20 Consequences of resistance to change

00:25:40 Challenges of IT systems integration

00:27:37 Budgeting for IT costs and expenses

00:30:34 Discussion on customer satisfaction, SLAs, & cybersecurity

Join the team at MIS Solutions for episode #04 of DIY-IT, IT Talent Management. On this episode, host and COO of MIS.tech, Jason Null is accompanied by Austin Ringland, a System Administrator at MIS, Duane Taylor, a vCIO and Adam Ringland, their CTO. This insightful episode focuses on the intricacies of finding, recruiting, and retaining top IT talent in a rapidly evolving industry. From challenges posed by generational shifts, to the importance of engaging activities like trivia and lunch and learns, the team provides a comprehensive overview of modern IT talent management.

Important Links:

DIY-IT Series Hub

Work with MIS.tech

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Key Highlights:

- Challenges organizations face in finding the right tech candidates.
- Benefits and considerations of hiring older candidates.
- The significance of well-crafted resumes and the recruitment process.
- Strategies for attracting top talent and promoting company culture.
- Emphasizing continuous learning with activities like lunch and learns.
- Insights from Austin Ringland on being a tech professional and what makes a company attractive.
- The balance of remote work and maintaining productivity.

Join us to explore the strategies and nuances of IT talent management and how it can redefine your business approach. Remember to subscribe to stay updated with future episodes of DIY-IT by MIS.tech!

00:01:20 Prioritizing resumes and selling the company during interviews.
00:05:34 Importance of matching personalities for a cultural fit.
00:06:57 Hiring strategies for SMBs, including older employees.
00:10:32 Addressing the challenge of non-stop work during lunch hours.
00:14:11 Focus on internal growth through lunch and learns.
00:16:12 Cross-training and career progression opportunities.
00:19:21 Engaging team through trivia and staying updated with technology.
00:22:58 The importance of attending conferences for growth.
00:26:27 Achievements and benefits of remote working.
00:28:39 Offering incentives like vehicle stipends for driving partners.
00:33:08 Small business challenges in establishing a full IT team.
00:36:05 Teaser for next episode: deep dive into cybersecurity.

Join the team at MIS Solutions for episode #05 of DIY-IT, Cybersecurity. Host Jason Null is joined by cybersecurity experts Austin Ringland, Adam Ringland, and Arion Martin as they delve into the ever-evolving landscape of cybersecurity. From the impact of past virus concerns to the potential risks associated with AI, the team provides a comprehensive overview of the new security challenges businesses face.

Important Links:

DIY-IT Series Hub

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Key Highlights:

- Evolution of security concerns from viruses to AI-related risks.

- The importance of ongoing compliance and risk assessment.

- The role of AI in identifying vulnerabilities and potential security threats.

- Tools and technologies available for enhancing cybersecurity measures.

- The significance of certifications and continuous education in cybersecurity.

- Addressing challenges in educating partners about the importance of cybersecurity.

Tune in to gain valuable insights into the latest cybersecurity trends and strategies to safeguard your business. Don't miss out on upcoming episodes of DIY-IT by MIS.tech—like, share, and subscribe to stay informed!

00:02:15 Reflecting on past concerns about viruses and their impact on exchange mail servers.

00:06:40 The emergence of new security challenges and risk assessments.

00:12:03 The potential risks associated with AI and its impact on security.

00:18:45 The evolving landscape of cybersecurity tools and technologies.

00:23:20 Importance of certifications and staying current in the field.

00:27:50 Challenges in explaining the importance of cybersecurity to partners.

Join us for episode #06 of DIY-IT, where we delve into the transformative world of cloud computing. In this episode, Jason Null, hosts a dynamic discussion with Austin Ringland, Duane Taylor, and Adam Ringland. The conversation spans the evolution of IT infrastructure, from the days of on-premise servers to the agility and scalability offered by cloud solutions like Azure and AWS.

Important Links:

DIY-IT Series Hub

Work with MIS.tech

Read the episode blog

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Key Highlights:

- The shift from physical servers to virtual and cloud-based solutions, enabling significant cost savings and operational flexibility.
- How cloud computing has been a game-changer for IT, enhancing scalability, reliability, and disaster recovery.
- Insights into how COVID-19 accelerated the adoption of cloud services, making remote work seamless and efficient.
- The discussion covers the security aspects of cloud computing, emphasizing the importance of modern security practices like Multi-Factor Authentication (MFA) and conditional access.
- The team shares experiences and challenges faced during migrations to cloud platforms, highlighting the importance of strategic planning and execution.
- Explore the potential of cloud computing in supporting business growth and agility, with practical examples from MIS Solutions' client experiences.

Dive into the episode to discover how cloud computing is revolutionizing the way businesses operate, offering insights and strategies for leveraging the cloud to drive efficiency and innovation. Stay updated with future episodes of DIY-IT by subscribing to MIS.tech!

00:02:00 Evolution of IT infrastructure and the role of cloud computing.
00:05:45 Benefits of cloud computing for cost savings and scalability.
00:10:30 How cloud solutions supported businesses during the COVID-19 pandemic.
00:15:20 Transitioning email and collaboration tools to the cloud.
00:20:35 The importance of security in cloud computing and best practices.
00:25:50 Experiences with cloud migrations and the impact on business operations.
00:30:25 Discussing the versatility of cloud platforms like Azure and AWS.
00:35:00 Future trends in cloud computing and its potential for business transformation.
00:40:00 Strategies for data management in a cloud-centric world.

Tune in to unravel how cloud computing can redefine your business strategy and operational efficiency.

In episode #07 of DIY-IT for SMBs, the team talks about data management, exploring the ever-evolving landscape of storing, protecting, and managing data in small to medium-sized businesses. Hosted by Jason Null, VP of MIS Solutions, this insightful discussion features Austin Doans, a systems administrator, and Nate Jewett, VCIO, alongside other experts. They tackle the complexities of data management, recovering topics like cloud versus on-premise solutions, introducing data backup strategies, and transitioning from physical servers to cloud-based infrastructures.

Important Links:

DIY-IT Series Hub

Work with MIS.tech

Read the episode blog

Download the data management checklist

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Key Highlights:

• The shift from traditional on-site data storage to cloud-based solutions, offering increased flexibility, scalability, and cost-effectiveness.
• The strategic importance of data backups, whether on-premise or in the cloud, and the evolving role of managed service providers in ensuring data security and accessibility.
• The impact of cloud storage on business operations, including the benefits of remote access, the convenience of scalable storage solutions, and the enhanced security measures available in cloud environments.
• The future of IT infrastructure, with a focus on the potential for fully cloud-based operations and the implications for data management practices.

Timestamps:

00:00:00 Data storage: on-site versus cloud, client's needs.

00:04:48 Limited hybrid options for data storage.

00:09:14 Cloud technology driving increasing data management concerns.

00:12:43 Improving data management through smarter storage methods.

00:14:33 Office 365 offers strong data protection.

00:17:50 Building redundancy for servers and networks is important.

00:22:21 Back up data; utilize cloud's revision feature.

00:26:02 Data is backed up on-site and in the cloud for security.

00:26:51 Communication, backup, and quick data recovery process.

00:32:10 Younger generations shift from physical to digital.

00:34:21 PCs may be obsolete in 20 years.

00:38:57 Streaming services eliminate the need for physical storage.

00:41:14 Consider selective data storage for improved accessibility.

00:44:04 Major companies migrating to large email solutions.

00:46:08 Appreciate discussion on data; episode 8 next.

This episode of DIY-IT focuses on the essential theme of Digital Transformation. Hosted by Jason Null, the Vice President at MIS Solutions, this insightful discussion features Adam Ringland, Operations Manager, and Dwayne Taylor, a vCIO at MIS Solutions, alongside Nate Jewett, another distinguished vCIO. This episode dives deep into how digital transformation is reshaping the marketplace, the importance of having a dynamic online presence, and the evolution from traditional business practices to modern digital strategies.

Important Links:

DIY-IT Series Hub

Work with MIS.tech

Read the episode blog

Download the infographic

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Subscribe on YouTube

Key Highlights:

- The critical shift from physical to digital platforms emphasizing the necessity of having a well-designed and dynamic website.

- Insights on how businesses can become obsolete without a digital presence, touching on aspects like digital marketing, online reviews, and the significance of a professional digital footprint.

- Discussion on how younger generations approach business differently, highlighting the role of digital tools in making or breaking a company's reputation.

- Practical examples of digital transformation, including the transition to digital contracts, the impact of mobile apps on everyday business operations, and the future of digital currency.

- The transformation of customer service and engagement through digital platforms, including social media and review sites, and how it affects small to medium-sized businesses (SMBs).

- Advice on leveraging digital tools and platforms to enhance business operations, marketing, and customer interaction, emphasizing the importance of keeping up with technological advancements.

Timestamps:

00:00:27 Introduction to the importance of digital transformation.

00:03:01 How digital presence influences customer perception.

00:07:00 The transition from physical to digital documentation and the convenience it brings. 00:10:32 The evolution of marketing and customer engagement through digital platforms.

00:14:11 The impact of digital transformation on operational efficiency and customer service.

00:19:21 Examples of digital tools enhancing business processes and customer experience.

00:25:38 The significance of a robust digital footprint for business credibility and growth.