Welcome to another episode of Grow with Technology! In today’s Deep Dive, Ben Bard and Jessica are unpacking the world of AI-powered chatbots and how they’re reshaping the customer service landscape—often in ways we barely even notice. Leaning on insights from technology consultant Richard Butler Jr., they explore how chatbots have evolved from simple Q&A machines to sophisticated virtual assistants that understand context, adapt to our language, and even help businesses deliver faster, more personal support.

Ben and Jessica break down not only the visible changes—like instant responses and 24/7 availability—but also the behind-the-scenes transformations that make interactions smoother for both customers and companies. From cost savings and improved customer loyalty to the technical must-haves that separate a truly helpful chatbot from a frustrating one, they cover the core features that are driving this fundamental shift.

But it’s not all upside: Our hosts candidly discuss the current limitations—like handling complex, emotional, or nuanced issues—and the importance of seamless handoffs to human agents. Plus, they look ahead at what’s next: think smarter bots with voice capabilities, context awareness, and advanced analytics that could even anticipate problems before you run into them.

If you’ve ever chatted with a bot online (and who hasn’t?), this episode will change the way you think about those digital assistants and what the future of customer service could look like. Let’s dive in!

Welcome back to Grow with Technology! In this episode, Ben Bard and AI co-host Jessica are pulling back the curtain on one of today’s most talked-about innovations: AI agents. We all hear the buzz about digital helpers promising to transform the workplace, but what does that really look like in practice? Together, Ben and Jessica dive into the real, tangible ways AI agents are reshaping everything from marketing and HR to finance, retail, and healthcare.

You'll hear why automating repetitive, time-consuming tasks isn't just about saving hours—it’s a fundamental shift in how we collaborate and unlock human potential. The discussion unpacks the clear benefits—like cost reduction, higher accuracy, and more engaging work for employees—while also tackling the real challenges organizations face, from data security to change management and workforce adaptation.

From stories about streamlined hiring and fraud detection to insights on future trends like context-aware AI and smarter remote work tools, this episode is your practical guide to harnessing the true promise of AI in business today. If you’re interested in where technology is taking our workplaces—and how to position yourself or your company to thrive—this is a conversation you won’t want to miss.

Welcome to another episode of “Grow with Technology,” where today we’re diving deep into one of the most transformative—and often invisible—forces at play in our modern economy: artificial intelligence in pricing strategies. Hosts Richard Butler Jr. and Ben Bard unpack how AI is quietly but profoundly reshaping how businesses set prices, maximize profitability, and enhance customer value—across virtually every sector.

In this episode, we break down a comprehensive framework created by senior technology consultant Richard Butler Jr., exploring how AI moves pricing from static guesswork to a dynamic, data-driven process. You’ll learn how companies like Amazon, Delta Airlines, and Walmart are harnessing powerful technologies like machine learning, predictive analytics, and natural language processing to deliver smarter, faster, and more responsive pricing—while overcoming real-world challenges like data quality, legacy systems, and organizational change.

Whether you’re curious about the cutting edge of personalized pricing, the growing influence of AI in subscription models, or what it takes for businesses to make this leap, you’re in the right place. Join us for this insightful conversation on how AI isn’t just optimizing the bottom line—it’s redesigning the very future of marketplace value.

Welcome to another episode of "Grow with Technology"! In today’s deep dive, host Ben Bard is joined by guest expert Rebecca Morgan to unravel the world of AI-driven personalization—a buzzword that’s quickly becoming a cornerstone for modern business. Together, they break down exactly how artificial intelligence is reshaping the way companies interact with customers, turning generic interactions into deeply personalized experiences that build loyalty and boost sales.

Drawing on insights from tech leaders and industry success stories, Ben and Rebecca explore how AI goes beyond simple data crunching, anticipating customer needs—even before you’ve realized them yourself. They look at how leading brands like Amazon, Netflix, and Spotify are using these tools to foster engagement, increase revenue, and create stronger communities around their products. Plus, they dig into the challenges—from data privacy and system integration to the delicate art of not making things feel “creepy.”

Whether you’re a business leader curious about practical steps for rolling out AI personalization, or a consumer interested in how these tools are changing your online experiences, this episode is packed with insights, real-world examples, and a thought-provoking look at what the future holds—including hyper personalization, voice and visual search, and truly immersive digital shopping.

Get ready to explore how embracing the latest in AI could unlock deeper connections and lasting success—both for brands and for you.

Welcome to another episode of “Grow with Technology”!

In today’s deep dive, we navigate the overwhelming sea of data businesses face and uncover how artificial intelligence is transforming decision-making with predictive analytics. Host Ben Bard and AI co-host Jessica Smith cut through the noise to explain why data-driven strategies are now a must-have, not just a nice-to-have.

Together, they break down how companies move beyond gut instinct, harness powerful machine learning tools, and create cultures of transparency and accountability. From real-world case studies—like Netflix’s spot-on recommendations and UPS’s route optimization—to future trends such as AutoML, real-time data processing, and explainable AI, this episode is packed with practical insights and aha moments.

Whether you’re curious about how predictive analytics can supercharge your operations or looking for tips to jumpstart your own data-driven journey, you’re in the right place. Let’s explore how embracing AI in analytics is quickly becoming a strategic imperative for success in today’s business landscape.

Welcome to another episode of "Grow with Technology." Today, we’re diving deep into the world of generative AI and its game-changing impact on content creation for businesses. Hosts Ben Bard and AI co-host Jessica Smith unpack the basics of what generative AI really is, how it’s revolutionizing everything from marketing to media, and why it’s becoming fundamental for organizations aiming to stay competitive.

You'll hear real-world examples—like The Washington Post’s automated news writing and Coca-Cola’s hyper-personalized ad campaigns—as well as insights about AI’s evolving role as both creative collaborator and efficiency booster. But it’s not just about the technology: Ben and Jessica will discuss the ethical challenges, including transparency, bias, and accountability, and look ahead at trends like multimodal AI systems that blend text, image, and audio creation.

Whether you’re curious about the latest AI tools, interested in boosting your creativity at work, or just want to understand what’s next for digital content, this episode promises the key insights you need to grow with technology.

Welcome to another episode of Grow with Technology! Today, we’re cutting through the noise to bring you fresh insights on one of the hottest topics changing the world of business—artificial intelligence.

Hosts Ben Bard and Jane Doe are taking a deep dive into how AI is fundamentally reshaping the DNA of revenue growth and business strategy.

They’ll break down the paradigm shift that goes way beyond simple tech upgrades, exploring the powerful ways AI boosts profit, unlocks operational efficiency, and creates entirely new revenue streams. You’ll hear real-world examples from tech giants like Netflix and Amazon, learn about the core technologies driving results, plus get the inside scoop on the challenges companies face and how to measure the real ROI of AI.

Whether you’re prepping for a big business push or just curious about the bottom-line impact, this episode is packed with ideas, practical steps, and inspiration to help you make the most of AI in your own work. Let’s get started!

Welcome to a new episode of Grow with Technology, where we break down the forces shaping our digital world. Today, we’re diving into the true engine behind every powerful AI system—not the flashy algorithms, but something far more fundamental: data.

Join host Ben Bard and AI co-host Jessica Smith as they unpack why the right data isn’t just fuel for AI, but its indispensable lifeblood. Drawing from eye-opening case studies and expert insights, they explore the real pitfalls of ignoring data quality, expose some persistent myths about AI, and look at the practical steps any organization—big or small—can take to manage and leverage their data more effectively.

From real-world successes at Netflix and Amazon to the crucial role of data in healthcare and the latest trends in explainable AI and edge computing, this episode goes beyond buzzwords to reveal what really separates thriving organizations from the rest. Whether you’re already knee-deep in AI or just curious about what makes it tick, this conversation will leave you rethinking how you approach data in your own world.

Ready to move beyond the hype and unlock the real potential of AI? Let’s dive in.