Exploring HR Strategies with CARC Inc.'s Chris Harris | Shifting People Podcast

Welcome to the Shifting People Podcast! Co-hosts Derek Williamson and Kathleen McDonough dive deep with Chris Harris, Human Resources Director at CARC Inc., about practical HR insights you can apply in your business today. Harris shares his journey from paramedic to HR professional, discusses the diverse services offered by CARC Inc., and elaborates on recruitment, retention strategies, and the importance of a passionate workforce. The conversation also covers innovative ideas like stay interviews, the use of AI in hiring, and opening up learning management systems for employee development. Tune in for valuable insights into people management and creating a more inclusive workplace.

You can follow along with Chris on LinkedIn here: https://www.linkedin.com/in/chris-harris-sphr/

00:00 Introduction to the Shifting People Podcast

00:27 Meet Chris Harris: HR Director at CARC Inc.

00:44 Chris Harris' Journey into HR

01:26 Day-to-Day Operations at CARC Inc.

02:17 Understanding CARC Inc.

03:24 Programs and Services at CARC Inc.

06:09 Employee Development and Learning Management

07:43 Veterans in the Workforce

13:57 The Hidden Power of Stay Interviews

18:08 Hiring Philosophy and the Role of AI

22:13 Declining a Candidate Due to Location

22:26 The Role of AI in Recruitment

23:18 Ethics in AI and HR

25:14 Challenges and Limitations of AI

26:16 The Importance of Human Oversight

29:33 Exploring Social Media Engagement

32:58 Concluding Thoughts and Farewell

Leveraging Creativity in HR and Elevating Company Culture with Brittany Di Nicolò Pride

Welcome to the Shifting People Podcast! In this episode, hosts Derek Williamson and Kathleen McDonough sit down with Brittany Di Nicolò Pride, HR Manager at KFC, Latin America and Caribbean. Brittany shares insights into her diverse career journey, spanning roles in ed tech, global digital teams, and advertising agencies. She discusses the importance of creativity in HR, promoting internal talent, and fostering a resilient company culture. Learn how to effectively monitor employee engagement and use relationship-building as a foundation for organizational success. Whether you're a leader in the HR field or managing a team, this episode is packed with actionable advice to help you elevate your business.

You can view and interact with Brittany's LinkedIn post offering help and support for job-seekers here: https://www.linkedin.com/posts/brittanycpride_i-helped-my-mom-re-enter-the-job-market-after-activity-7396632713815986177-lOqp?utm_source=share&utm_medium=member_desktop&rcm=ACoAABg4U-sB8YOLI6sjk_64r3-gwDAxbUG_itw

00:00 Introduction to the Shifting People Podcast

00:27 Meet Brittany Di Nicolò Pride

01:40 Brittany's Background and Career Journey

03:35 The Impact of Sports on Personal and Professional Life

06:47 Marketing and Creativity in HR

09:31 Global HR and Cultural Sensitivity

13:26 Building and Changing Company Culture

17:31 Promotions and Career Pathing

23:02 The Role of Engagement Surveys in Assessing Culture

23:44 Taking Action on Survey Results

26:21 Timing and Objectivity in Surveys

27:22 Bonuses Tied to Engagement Scores

29:27 Personal Goals and Manifestation

31:59 Helping Others in the Job Market

35:18 Final Thoughts on Company Culture and Engagement

00:00 Episode #16: Navigating the Global HR Landscape with Brittany Di Nicolò Pride

Chasing Magic: Empowering Guest Experiences with Ryan Tiffin

In this episode of the Shifting People Podcast, hosts Derek Williamson and Kathleen McDonough dive deep into guest experience and empowerment with Ryan Tiffin, Vice President of Brand Strategy and Guest Experience at Incredible Food and Fun Restaurant. Ryan shares his unconventional journey through various industries, including his transformative time at Disney. He highlights the importance of empowering employees, the impact of small changes in language, and the value of transparency in leadership. Tune in for insightful stories and practical takeaways to apply in your business today.

00:00 Introduction to the Shifting People Podcast

00:32 Meet Ryan Tiffin: An Unconventional Journey

03:03 The Value of Non-Traditional Career Paths

05:52 Lessons from Disney: Transformational Training

11:25 Implementing Disney's Magic in Other Companies

14:24 The Power of Empowerment and Transparency

20:09 Creating Magical Guest Experiences

22:56 Inspiring Employees Through Personal Stories

25:50 Empowering Employees for Success

26:36 Applying Disney Principles Anywhere

26:55 The Importance of Human Interaction

28:12 Empowering the Entire Team

30:12 Hiring for Hospitality: Finding the Spark

34:59 The Journey to Writing a Book

37:46 Conclusion and Final Thoughts

00:00 Episode #15: Creating Impact: Lessons from Disney and Beyond with Ryan Tiffin

Navigating Leadership & Culture: Insights from Ed Janikowski on the Shifting People Podcast

Join hosts Derek Williamson and Kathleen McDonough on the Shifting People Podcast as they sit down with Ed Janikowski, District Manager at a National QSR Brand. Ed shares his extensive journey in the service industry, detailing his experiences and leadership evolution over the years. From discussing the importance of internal recruitment and the nuances of effective leadership to tackling the realities of managing high-volume and struggling locations, this episode is packed with actionable insights. Ed also shares his perspective on fostering a positive work culture, the significance of flexibility in hiring, and the impact of genuine leadership. A must-listen for anyone in people management and the service industry!

You can follow along with Ed's inspiring posts on LinkedIn here: https://www.linkedin.com/in/ed-janikowski-00445128/

00:00 Introduction to the Shifting People Podcast

00:27 Meet Ed Janikowski: A Journey to His Current Role

00:37 Ed's Early Career and Military Aspirations

02:53 Transition to the Restaurant Industry

04:41 Leadership and Career Growth

08:31 Personal Life and Family

09:21 Insights on Leadership and Recruitment

22:50 Challenges and Strategies in Managing Locations

27:10 The Importance of Store Culture

28:59 Building a Positive Work Environment

31:48 Challenges in Enforcing New Policies

36:05 Flexibility in Hiring Practices

40:47 The Power of Social Media and Mentorship

42:50 Final Thoughts and Reflections