In this episode of Katy Calls BS, I'm calling out a big design flaw I see in business, the belief that clients need access to you in order to get results.

They don't! They need a business model, systems, and support structure that embeds your expertise without requiring you to be constantly available.

You'll hear:

• Why constant client access is not required for transformation
• The difference between fragile and durable business models
• Why "being available" is often poor business and learning design
• How to audit your business and client experience without losing value
• Why quality should never depend on your availability

When access to you becomes the whole business model, you are asking for issues. If your calendar is full, your inbox is flooded, and your business only works when you're "on," this one might hurt.

Ready to make a change?

Start with the Infrastructure Audit

If your business still depends on your time to make money, this is the first step.

Book your audit here

Connect with your host, Katy Miller:

IG: ⁠@themillersocial⁠ and @katycallsbs

W:⁠https://themillersocial.com/⁠

Digital Products aren't the problem. I bet you created a really good one. But if it was random, didn't have a job, or you dabbled, then I could see why I didn't work.

In this episode of Katy Calls BS, I'm calling out the tired take that digital products are the issue. Most of the time I see business owners throw out a random course, membership, or offer with no clear role inside their business.

Online courses used to be the default. But that advice is outdated.

Listen, eLearning has changed. Buyer behavior has changed. Attention spans have changed. Business owners need to adapt not blame a product that didn't have a strategy.

You'll hear:

• Why digital products don't work like you thought
• When courses make sense and when they don't
• Why random products fail
• The importance of a product's job
• What you can learn from failed products or launches

This is about building digital products that match audience needs, support your business model, and create traction for growth.

Ready to build and scale? Start here.

Book the Paid Infrastructure Audit Here:

A diagnostic review of your offers, delivery load, and digital product opportunities. Includes a written decision doc and Loom walkthrough.

Connect with your host, Katy Miller:

IG: ⁠@themillersocial⁠ and @katycallsbs

W: ⁠https://themillersocial.com/⁠

How many times have you told yourself that you need more clients to fix your revenue problems, to scale, or before you can do anything in your business?

It's not the solution.

If your delivery systems are messy, unclear, or draining you, adding more clients doesn't create growth. It accelerates burnout. And the foundation of your business will crumble.

This week we are talking about why so many entrepreneurs default to client acquisition instead of fixing what's breaking behind the scenes. This is about what scaling smart, not loud.

In this episode, you'll hear:

• why more clients won't fix what's broken in your business
• the hidden cost taking on more
• how scaling without structure isn't the move
• how to set up scalable systems that support growth and balance
• what sustainable growth actually looks like in 2026

Decision fatigue, cognitive overload, and negative client experiences don't show up on a revenue spreadsheet, but it all shows up in your energy, boundaries, and results.

If you are ready to scale in 2026 in a sustainable way, this is your episode. Episode 125 is live!

Start with the Infrastructure Audit:

If your business still depends on your time to make money, this is the first step.

Book your audit here

Connect with your host, Katy Miller:

IG: ⁠@themillersocial⁠ and @katycallsbs

W:⁠https://themillersocial.com/⁠