Some leadership lessons are best learned far from meeting rooms and org charts.

In this episode of Le Podcast on Emerging Leadership, Alexis Monville welcomes Francelina Amaral, a hospitality leader shaped by service excellence, attention to detail, and deep respect for people.

Together, they explore what leaders in any industry can learn from hospitality:

• Why onboarding is not a checklist but invisible hospitality: preparation before arrival, small gestures, removing friction

• How leadership as service creates trust, safety, and conditions for others to succeed

• How belonging is built (and broken) through everyday actions

• Why discipline and standards matter, but only work when rooted in genuine care

• How leaders develop others by creating confidence, especially when mistakes happen

A practical, human conversation about trust, ownership, and the kind of leadership that makes people feel expected, welcome, and valued.

The full transcript of this episode is available in the companion blog post linked in the description, on alexis.monville.com.

https://blog-alexis.monville.com/en/2026/01/15/invisible-hospitality-with-francelina-amaral-what-leaders-in-any-industry-can-learn-from-service-excellence/

Le Podcast on Emerging Leadership is supported by Pearlside, where we help leaders and teams create the conditions for responsibility, clarity, and impact to emerge. You can learn more at pearlside.fr.

Welcome to Le Podcast on Emerging Leadership.
I’m Alexis Monville, and in this show, we explore what it means to lead organizations where people take responsibility and deliver impact.

In each episode, I’ll share conversations, insights, and stories that help us rethink leadership, not as something reserved for a few at the top, but as something that can emerge at every level of an organization.

If you’d like to dive deeper into what we discuss, you’ll find references and full transcripts in the companion blog posts I publish on alexis.monville.com⁠. That’s also where you can subscribe to the Emerging Leadership Newsletter, a space where I share ideas, tools, and practices to help you and your teams grow. Once again, the address is: alexis.monville.com.

Thank you for joining me on this journey. Let’s begin.

In this episode of Le Podcast on Emerging Leadership, I welcome Teresa Torres, product discovery coach and author of the influential book Continuous Discovery Habits.

Teresa shares how product teams can move beyond sporadic research and embed continuous customer discovery into their weekly routines. Drawing from years of coaching, teaching, and hands-on practice, she explains how teams can build better mental models of their customers, make stronger decisions, and consistently deliver outcomes rather than outputs.

In this conversation, you’ll explore:

• Why continuous discovery is about habits, not occasional research

• How weekly customer conversations dramatically improve everyday decision-making

• The role of the Product Trio (Product, UX, Engineering) in balancing viability, desirability, and feasibility

• How Opportunity Solution Trees help teams stay aligned while navigating ambiguity

• Why leaders must shift from managing outputs to enabling outcomes and adaptability

• How Generative AI is reshaping product roles, collaboration, and discovery practices

A must-listen for product leaders, designers, engineers, and executives navigating uncertainty and seeking more adaptive, customer-centered ways of working.

Find the transcript and the references in the companion blog post: https://blog-alexis.monville.com/en/2025/06/29/embracing-continuous-discovery-a-conversation-with-teresa-torres/

In this episode of Le Podcast on Emerging Leadership, Alexis Monville speaks with Manuel Pais, organizational design practitioner and co-author of the influential book Team Topologies (with Matthew Skelton).

Together they explore how modern organizations can improve flow, reduce team cognitive load, and evolve structures without relying on disruptive “big reorgs”.

You will learn:

• The four fundamental team types from Team Topologies: Stream-aligned, Enabling, Platform, and Complicated Subsystem teams

• Why cognitive load limits effectiveness, delivery speed, and satisfaction — and how to identify what drives it

• Why team design is not about labels, but about interactions: Collaboration, Facilitation, and X-as-a-Service

• How Platform teams should alternate interaction modes, not become ticket factories

• What leaders must do to enable evolutionary change: set expectations, invest in support, and protect learning

• Why Manuel believes organizations should invest in dedicated “flow enablers” focused on removing bottlenecks

A practical conversation for CTOs, engineering leaders, product leaders, and anyone shaping teams for sustainable delivery and employee satisfaction.

Find the key findings, the references, and the transcript of the episode in the companion blog post: https://blog-alexis.monville.com/en/2025/06/02/unlocking-flow-and-effectiveness-a-conversation-with-manuel-pais-co-author-of-team-topologies/

In this episode of Le Podcast on Emerging Leadership, Alexis Monville welcomes back Gojko Adzic, renowned author and speaker in modern software delivery, named an AWS Serverless Hero (2019), and author of Impact Mapping, Specification by Example, and his latest book Lizard Optimization.

Gojko shares a practical method for turning unexpected user behavior into product growth and better decisions. He calls it lizard optimization: spotting “misuse”, learning from it, and deciding whether to support it or block it.

In this conversation, you will learn:

• Why unusual user behavior can reveal hidden value and new markets

• The LZRD loop: Learn, Zoom in, Remove obstacles, Detect unintended impacts

• How “desire lines” apply to product teams and organizations

• Why controlled experiments matter, and why most ideas do not create measurable value

• How to stop falling in love with solutions and refocus on the problem

A must listen for product leaders, engineering leaders, founders, and anyone building systems where adoption, learning, and impact matter.

Find the key learnings, the transcript and more in the companion blog post: https://blog-alexis.monville.com/en/2024/10/29/optimizing-for-the-unexpected-insights-from-gojko-adzic-on-lizard-optimization/

In this episode of Le Podcast on Emerging Leadership, Alexis Monville welcomes Héloïse Rozès and Nikolai Fomm, first-time founders and co-founders of Corma, a startup building the “cockpit of truth” for software access and license management — helping companies control their SaaS stack, reduce waste, and improve employee experience.

From their day-to-day reality at Station F to the intensity of building a company in survival mode, Héloïse and Nikolai share what leadership really looks like when you’re learning it in real time.

You’ll hear practical insights on:

• Adapting communication across co-founders, employees, investors, and clients

• Leading with empathy while still making tough calls

• Saying “no” to stay focused and avoid spreading the team too thin

• Building a value-driven culture through rituals, feedback, and programs like the Cormacolindor

• Using frameworks like Radical Candor to avoid ruinous empathy and make feedback useful

A grounded conversation for emerging leaders, early-stage founders, and anyone building teams under uncertainty.

Find the transcript and the references in the companion blog post: https://blog-alexis.monville.com/en/2024/10/13/leadership-as-first-time-founders-with-heloise-rozes-and-nikolai-fomm/

What if the future of user experience wasn’t about smarter AI — but better human judgment?

In this episode of Le Podcast on Emerging Leadership, Alexis Monville welcomes Sebastian Cao, a technology and user experience leader who has held key roles at Red Hat and Tesla, and who recently designed and taught a course at Stanford University on the future of User Experience.

Drawing on his experience working with frontline technicians, engineers, and product teams, Sebastian shares a clear conviction: AI should not replace human judgment, but augment it.

Together, Alexis and Sebastian explore:

• Why prediction without judgment leads to poor UX and low adoption

• How empathy becomes a core engineering skill in AI-driven systems

• What “service augmentation” means in practice at Tesla

• Why transparency and explainability are essential to trust

• How open source plays a critical role in ethical AI adoption

This episode is a deep, grounded conversation about the future of UX — where technology serves people, not the other way around.

A must-listen for tech leaders, product managers, designers, and anyone shaping human-centered systems in an AI-powered world.

Find the transcript and more in the companion blog post

https://blog-alexis.monville.com/en/2024/10/07/the-future-of-user-experience-with-sebastian-cao/

What if helping people think seriously about their future made them more committed today?

In this episode of Le Podcast on Emerging Leadership, Alexis Monville welcomes Russ Laraway — former senior leader at Google and Twitter, co-founder and former COO of Candor Inc. (with Kim Scott), and author of When They Win, You Win.

Russ shares lessons drawn from decades of leadership experience and from large-scale, data-driven research conducted at Qualtrics, where leadership behaviors were rigorously measured and correlated with employee engagement and business outcomes.

Together, Alexis and Russ explore:

• Why career conversations are not about “greasing the skids” for people to leave

• Why retention at all costs is a losing and dehumanizing strategy

• How managers directly influence engagement, satisfaction, and performance

• Why direction, coaching, and career are the three most critical leadership skills

This conversation challenges common management reflexes and offers a deeply human — and evidence-based — view of leadership, where investing in people is not a risk, but a core responsibility.

If you lead people and care about sustainable impact and satisfaction, this episode will reshape how you think about your role as a leader.

Find the references and the transcript in the companion blog post: https://blog-alexis.monville.com/en/2024/07/27/redefining-leadership-a-conversation-with-russ-laraway/