Épisodes

  • The Real Results Behind Sales Growth Lab
    Oct 5 2025

    If you’ve ever wondered how to make wholesale work for your product business, this episode is for you.

    In this behind-the-scenes look at Sales Growth Lab, I’m sharing real results from real brands including how they moved from feeling stuck and inconsistent to becoming confident, organised, and fully in control of their wholesale strategy.

    You’ll hear stories from makers, illustrators, and designers who have:

    • Doubled or even quadrupled their stockists

    • Built repeatable systems for pitching and follow-up

    • Grown wholesale sales by up to 900%

    • Gained confidence at trade shows and in buyer conversations

    • Made wholesale the main part of their business

    We’ll talk about what changed when they decided to give wholesale the attention it deserves, and why this shift is the key to building a more consistent, sustainable income from retail partnerships.

    00:00 The real reason wholesale keeps getting pushed down your list

    01:05 What Sales Growth Lab actually is and who it’s for

    02:20 Kate from Factory Floor Jewels: from uncertainty to 50% wholesale growth

    03:45 Deb from Tall Order: from Etsy-dependent to confident seller with 900% sales growth

    05:10 Sarah from Little Black Cat: 20 to 300 stockists in under three years

    07:00 Antje from Soloko: finding structure, clarity, and confidence in outreach

    08:35 Kate from It’s Our Planet Too: finally giving wholesale the focus it deserves

    09:45 Catherine, Elizabeth, and Charlotte: doubling, tripling, and finding consistency

    11:10 What really makes Sales Growth Lab different

    13:00 Final reflections and what happens when you give wholesale the attention it deserves

    14:00 How to apply and take your wholesale growth seriously

    Ready to give wholesale the attention it deserves?

    Apply now for Sales Growth Lab or book a free discovery call to see if it’s the right fit for you.

    Apply to Sales Growth Lab → https://www.smallbusinesscollaborative.co.uk/sales-growth-lab

    Book a Free Discovery Call →

    https://tidycal.com/smallbusinesscollaborative/sgl

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    6 min
  • You Don’t Need Another Marketing Strategy, You Need This
    Sep 29 2025

    If your Instagram strategy is not converting, your SEO is not bringing sales, and your email marketing feels pointless, this episode is for you.

    I am Therese Oertenblad, founder of Small Business Collaborative and host of Let’s Talk Shop. After 17 years in the home and gift industry, I have seen hundreds of product businesses struggle with the same cycle: chasing one marketing strategy after another without ever building consistent sales.

    Here is the truth that no one talks about. None of those strategies will work until you can sell.

    In this episode, I share:

    • Why marketing strategies fall flat without sales skills

    • How selling actually teaches you what buyers want

    • The mindset shift that makes selling feel natural, not pushy

    • The ripple effect of mastering sales on your content, emails, and website

    • How Sales Growth Lab helps you build a repeatable wholesale system

    Applications are open now.

    Apply here: Sales Growth Lab

    Watch the behind-the-scenes walkthrough video: Sales Growth Lab Walkthrough

    Timestamps:

    00:00 Introduction: Why Your Marketing Strategies Aren’t Working

    00:13 Meet Therese: Your Guide to Wholesale Success

    00:50 The Problem with Constant Learning and No Sales

    01:51 The Importance of Learning How to Sell

    03:14 Overcoming the Fear of Selling

    03:52 The Benefits of Mastering Sales

    04:27 Introducing Sales Growth Lab

    04:48 Taking Action: The Key to Success

    05:45 Sales Growth Lab: What You Will Learn

    06:43 How to Apply and Join the Community

    07:14 Conclusion: Take the Next Step

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    8 min
  • What is Sales Growth Lab, and Is It Right for You?
    Sep 28 2025

    You’ve already sold to shops. Maybe you’ve got a handful of stockists, or you’ve had some one-off wholesale orders that felt exciting at the time. But now things feel inconsistent. Reorders are patchy, outreach slips to the bottom of the list, and wholesale doesn’t feel like the steady revenue stream you thought it would be.

    If that sounds familiar, this episode is for you.

    I’m Therese Oertenblad, founder of Small Business Collaborative and host of Let’s Talk Shop. In this episode, I’m pulling back the curtain on Sales Growth Lab, my 12-month group programme designed to help product-based business owners grow their wholesale sales in a clear, structured, and sustainable way.

    You’ll learn:

    • What Sales Growth Lab actually is and how it works

    • Who the programme is for (and who it’s not for)

    • Why wholesale often feels unpredictable and how to fix that

    • The results and transformations past students have achieved

    • The role of community, accountability, and feedback in building wholesale momentum

    Applications are open now.

    Apply here: Sales Growth Lab

    Watch the behind-the-scenes walkthrough video: Sales Growth Lab Walkthrough

    Timestamps:

    00:00 Introduction

    01:15 Who Sales Growth Lab is for

    04:30 What Sales Growth Lab includes

    09:10 Student results and transformations

    12:40 The community and ongoing support

    16:20 How to apply and next steps

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    8 min
  • How Moonshine Candle Co Grew to 60+ Stockists
    Sep 22 2025
    Let’s Talk Shop: How Moonshine Candle Co Grew to 60+ Stockists

    Episode summary

    Catherine, founder of Moonshine Candle Co in the Orkney Islands, shares how she grew from roughly 30 stockists to 60+ in just a year. We talk about elevating her brand, smart risks like custom screen-printed bottles, what trade shows really do for a small brand, how consistent follow up turns maybes into orders, and the systems that let her take a three-week trip in November without derailing Christmas.

    Meet the guest

    Catherine — Moonshine Candle Co

    Design-led home fragrance inspired by the wild beauty and calm moments of island living. Small-batch candles, diffusers, wax melts, organic soaps, and those much-loved car perfumes.

    What we cover
    • The brand refresh that unlocked confidence to pitch and sell

    • Taking a calculated risk on custom packaging and why it paid off

    • Trade shows as insight and relationship builders, not just order days

    • Faire optimisation, email pitching, and the power of follow up

    • Prepping for time off in peak season with wholesale systems

    • Growing beyond the local market and thinking seasons ahead

    • Simple POS that helps retailers merchandise and sell more

    • Reorders, relationship building, and why silence is not a no

    Links mentioned
    • Website: moonshinecandleco.com

    • Instagram: @moonshinecandleco

    • Faire Direct: https://moonshinecandleco.faire.com

    📍 Upcoming Workshop

    I’m hosting a free workshop on Wednesday 24th September at 11:00 AM UK time called Cracking Christmas. It’s all about creating your sales plan for the final quarter of the year so you can really smash your wholesale. Sign-up here.

    Catherine is part of my program Sales Growth Lab, and doors will open again right after the workshop. Attendees get first access on the 24th before it opens up to everyone else on the 25th.

    👉 Find out more about Sales Growth Lab here

    Timestamps
    • 00:00 Introduction and Guest Introduction

    • 03:00 Catherine’s Business Journey

    • 07:00 Branding and Wholesale Growth

    • 12:00 Challenges and Risks in Business

    • 17:00 Trade Shows and Expanding Reach

    • 23:00 Preparing for Time Off

    • 28:00 Building Relationships with Stockists

    • 34:00 Future Plans and Product Development

    • 40:00 Proudest Moments and Final Thoughts

    • 45:00 Conclusion and Upcoming Workshop

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    31 min
  • Traditional Sales Skills Are Not Dead
    Sep 19 2025

    Are you relying only on emails, Faire, or Instagram to grow your wholesale sales? In this episode of Let’s Talk Shop, I’m sharing why traditional sales skills are making a big comeback - and why buyers are craving human connection more than ever.

    I’ll walk you through what I’m seeing in the home and gift industry right now, and how you can use simple, old-school sales actions to stand out from the noise, win more stockists, and build repeat wholesale orders.

    Episode Timestamps

    00:00 – Introduction: Why traditional sales skills matter today

    01:12 – What sales looked like when I started in 2008 (fax orders, handwritten notes, manageable inboxes)

    03:05 – How digital has changed wholesale sales and why buyers feel overwhelmed

    04:32 – Why trade shows feel quieter - and what buyers are really looking for

    06:15 – The comeback of human connection in wholesale

    07:48 – BookTok, physical books, and what this trend teaches us about selling wholesale

    09:10 – The emotional side of sales: trust, familiarity, and connection

    11:22 – Handwritten notes, catalogues, and why they still work

    13:04 – Curated pop-ups, markets, and the rise of experiential retail

    15:37 – What Korea teaches us about retail theatre and brand activations

    18:45 – How UK farm shops, garden centres, and big destinations use small brands to drive discovery

    21:12 – Examples of activations: Molly Mae’s coffee van, Jellycat pop-ups, and why they work

    23:08 – Action steps: how to bring a more human touch to your wholesale sales this week

    25:00 – Invitation to Cracking Christmas free workshop on 24th September

    26:10 – How Sales Growth Lab can help you build a repeatable wholesale system

    What you’ll learn in this episode
    • Why buyers are overwhelmed by digital pitches and inbox clutter

    • How traditional sales actions like handwritten notes, phone calls, and catalogues can cut through

    • Examples of curated pop-ups, markets, and brand activations shaping retail trends

    • The emotional side of wholesale sales - why trust, familiarity, and human connection drive orders

    • Practical ways to blend modern sales tools with personal, relationship-driven wholesale strategy

    Free Workshop: Cracking Christmas

    On 24th September, I’m hosting a free live workshop called Cracking Christmas: Build Your Sales Plan for Your Best Q4 Yet. We’ll map out 5 proven moves to boost your wholesale sales, reconnect with buyers, and finish the year strong. Sign up here

    Ready for Steady, Predictable Wholesale Sales?

    If you’re ready to stop relying only on third-party platforms and finally create a wholesale sales system that works every single month, come and join me inside Sales Growth Lab.

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    7 min
  • Why You Can’t Build a Business on Faire Alone
    Sep 17 2025
    Why You Can’t Build a Business on Faire Alone

    Note: sorry about the sound quality in this episode, I will get better at recording in public.

    Timestamps and Episode Overview

    00:00 Introduction: The Risks of Relying on Faire

    If Faire disappeared tomorrow, would your wholesale sales stop too? It’s a confronting question, but one worth asking. In this episode, I explore why relying on one platform is risky and what you can do to create wholesale sales that feel steady and predictable.

    01:35 Why Faire Feels Tempting

    There’s no denying that Faire makes things easy. From streamlined admin to surprise orders, it can feel like wholesale is “working” without much effort. But this ease can create a false sense of security.

    04:22 The Risks of Relying Solely on Faire

    High commissions, shifting algorithms, crowded categories, and the reality that buyers belong to Faire, not you, all make it a fragile foundation to build your business on. When you don’t own the rules or the relationships, you’re leaving your future in someone else’s hands.

    09:18 Building a Sustainable Wholesale Business

    The strongest businesses combine platforms like Faire with direct relationships and systems. That means structured outreach, consistent follow-up, supporting your stockists, and building your own buyer list. With this foundation, your wholesale sales remain steady no matter what happens with Faire.

    14:52 Invitation to Free Workshop

    If this episode struck a chord, I’d love to invite you to my free workshop: Cracking Christmas – Build Your Sales Plan for Your Best Q4 Yet, happening online on 24th September. You’ll learn the exact steps to plan your wholesale sales for the busiest season, so you can finish 2025 strong and set yourself up for a thriving 2026. Sign up here.

    16:30 Teaser for Next Episode

    Make sure you subscribe so you don’t miss next week’s episode: Why Traditional Sales Skills Are Not Dead. In a digital-first world, it’s the old-fashioned touches that are helping brands stand out.

    Links and Resources
    • Sign up for my free workshop: Cracking Christmas – Build Your Sales Plan for Your Best Q4 Yet (24th September)

    • Follow me on Instagram

    • Learn more about Sales Growth Lab

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    6 min
  • Start Before You’re Ready: Kate’s Wholesale Story
    Sep 15 2025

    In this episode of Let’s Talk Shop, I’m joined by illustrator and calligrapher Kate, the creative mind behind Peggy and Kate. Kate’s nostalgic, story-led cards, prints, and wrapping paper all begin as hand-painted illustrations, capturing the small glimmers of happiness in everyday life.

    We talk about how she’s grown her wholesale to around 50 stockists, the reality of doing just one trade show a year, and why she’s never really felt “ready” – but started anyway. From learning the ropes at her first Top Drawer, to creating visual cues (including her “f*** it button”) to push through fear, Kate shares how imperfect action and small steps built her confidence and her brand.

    If you’ve ever hesitated to pitch, felt vulnerable about sharing your work, or wondered whether you need to wait until you’re “ready” – Kate’s story will resonate. And if you want support to take bold action this season, make sure you join me for my free workshop Cracking Christmas: Build Your Sales Plan for Your Best Q4 Yet on Wednesday, 24th September at 11 AM UK time.

    👉 Sign up here: smallbusinesscollaborative.co.uk/workshop

    Timestamps

    00:00 Welcome to Let’s Talk Shop

    00:28 Meet Kate: The Illustrator Behind Peggy and Kate

    01:02 Kate’s Journey into Illustration

    01:57 Navigating Wholesale and Trade Shows

    03:07 Starting the Business: Challenges and Learnings

    07:56 The Evolution of Social Media and Marketing

    08:56 Lessons from the First Trade Show

    13:22 The Importance of Honesty and Learning on the Job

    14:45 Overcoming Vulnerability in Sharing Work

    14:54 Building Confidence Through Imperfect Action

    15:54 The Power of Sharing Work in Progress

    18:54 Visual Cues and Overcoming Fear

    21:43 The Importance of Pushing Yourself

    25:03 Starting Small in Wholesale

    26:43 Proudest Moments in the Wholesale Journey

    28:59 Where to Find and Buy My Work

    Links and Resources
    • Kate’s website: katepeggycronk.com

    • Follow Kate on Instagram: instagram.com/peggyandkate

    • Wholesale on Faire (direct link, no commission): faire.com/direct/peggyandkate

    • Sign up for Cracking Christmas: smallbusinesscollaborative.co.uk/workshop

    Connect with Me
    • My website: smallbusinesscollaborative.co.uk

    • Follow me on Instagram: instagram.com/smallbusinesscollaborative

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    30 min
  • My Instagram Got Spam Attacked! And how I’m turning it into fuel for my Christmas launch
    Sep 9 2025

    Over the weekend, my Instagram account was hit with thousands of spam followers and over 1,000 spam comments – right as I was gearing up to launch my free Cracking Christmas workshop.

    In this short solo episode, I share:

    • What actually happened and how Meta responded (spoiler: not well)

    • Why the experience reminded me never to rely too heavily on one channel

    • The importance of owning and nurturing your own audience

    • What I’m doing differently for my launch – and why I’m not changing my big goal

    If you’ve ever felt stuck depending on social media, or worried about what happens if things go wrong on a platform you don’t control, I think this will resonate.

    And if you want to feel more confident and in control of your wholesale sales this Q4, join me for my free workshop:

    🗓 Wednesday, 24th September

    ⏰ 11 AM UK time

    Cracking Christmas: Build Your Sales Plan for Your Best Q4 Yet

    Sign up here: https://www.smallbusinesscollaborative.co.uk/workshop

    Timestamps

    00:00 Introduction: My Instagram Nightmare

    00:49 The Spam Attack Unfolds

    01:15 Meta’s Disappointing Response

    01:48 The Emotional Impact of Spam Comments

    02:29 Reflecting on Social Media

    03:05 Support from the Community

    03:42 Turning a Crisis into an Opportunity

    04:08 Upcoming Workshop: Cracking Christmas

    04:53 New Initiatives: Telegram Channel

    05:37 Staying Resilient and Adapting

    07:10 Final Thoughts and Future Plans

    Links and resources
    • Sign up for Cracking Christmas:

      https://www.smallbusinesscollaborative.co.uk/workshop

    • Follow me on Instagram: instagram.com/smallbusinesscollaborative

    • My website: smallbusinesscollaborative.co.uk

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    8 min