Épisodes

  • How Talbots Law Built Trust, Loyalty & Growth in the West Midlands - Episode 35
    Sep 11 2025

    Talbots Law is a West Midlands success story and in this episode of the Mr & Mrs in Business Podcast, Chris and Helen sit down with the Callum Haynes Sales Director and Nicola Reeve Head of Franchising to explore how Talbots Law have grown into one of the region’s most trusted and recognised legal firms, without losing sight of their values.

    They unpack the power of building relationships over transactions, the impact of becoming employee-owned and how Talbots Law has evolved to meet the needs of clients from every walk of life, from startups and salon owners to major corporate franchises.

    The conversation dives deep into the firm's commitment to trust, brand integrity and community. From their sponsorships and partnerships to their bold marketing choices and client-first culture, this episode is a masterclass in sustainable business growth.

    Whether you're a business owner looking to scale, build a stronger brand, or better serve your clients, the Talbots Law story offers lessons in leadership, authenticity, and resilience.

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    55 min
  • Stop Chasing Viral Content: The Real Strategy for Business Growth in 2025 - Episode 34
    Aug 28 2025

    Stop chasing viral content and start focusing on what actually grows your business. In this episode of Mr & Mrs in Business, Chris and Helen dive deep into the viral myth, explaining why obsessing over impressions and likes won’t bring in sales and what you should focus on instead.

    They break down why creating content for your ideal customer profile (ICP) leads to more meaningful engagement, stronger leads and actual revenue, even if it only gets a fraction of the views. From fake gurus promising viral hacks to the dangers of copying your competitors, this episode is packed with real-world advice from business owners who’ve tested it all.

    If you're a business owner trying to build trust, attract loyal clients and grow sustainably, this conversation will reshape how you think about video marketing and content strategy. Forget going viral. It’s time to go relevant.

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    36 min
  • Business Coaching Myths Busted: Lessons From Our Year With a Business Coach - Episode 33
    Aug 8 2025

    Chris and Helen sit down with their business coach, Mike Allen from Stepstone Consulting, to dive into the realities of business coaching and why it's not what you think. After a year of working together, they discuss how the right coach can help you find clarity, regain your motivation and create a roadmap that actually works.

    In this episode of the Mr & Mrs in Business Podcast, they explore the importance of starting with the end goal, why most business owners are their own harshest critics and how small changes can have a massive impact on your business. They also share real experiences, including team feedback exercises, setting boundaries with clients and how to balance life, marriage and business.

    If you've ever doubted whether a business coach is worth it, or wondered how to make real progress without burning out, this episode is a must-watch.

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    1 h et 3 min
  • Cost of Living, Rubbish Couriers & Clueless Politicians - Our Honest Business Rant
    Jul 25 2025

    In this unfiltered episode of Mr & Mrs in Business, Chris and Helen throw out the rulebook and have a proper moan. From the rising cost of living and subscription overload to late parcels and the state of UK politics, nothing is off-limits. It’s honest, raw and absolutely needed.

    The pressure of always “staying positive” as business owners can build up and today, they’re letting it all out. They talk about being taxed from every angle, the decline in customer service, how small business owners are under more pressure than ever and why SMEs are the backbone of the UK economy but still get treated like an afterthought.

    With everything from school system gripes and environmental frustration to the ridiculous rise in household costs and business software subscriptions, this episode is like a group therapy session for anyone running a business in today’s climate. If you've ever felt like shouting “Is it just me?” this is the episode for you.

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    47 min
  • Why Most Business Branding Fails And How To Get It Right - Episode 31
    Jul 10 2025

    In this episode of Mr & Mrs in Business Podcast, Chris and Helen are joined by branding expert Craig for a conversation on what branding really means for small businesses and why most companies get it wrong.

    They dig into the difference between a logo and a brand, the mistakes businesses make when cutting corners and the simple tools that can instantly improve your professional image. From dodgy Canva logos to missing vector files and Hotmail email addresses, this episode unpacks how the little things affect trust, credibility and customer loyalty.

    The trio also cover how to use brand guidelines without killing creativity, why consistency matters more than flash and how even AI has a place (if you know how to use it wisely). There’s real-world advice for startups and growing businesses alike, especially those who think branding is just for “when we’re bigger.”

    If you're serious about standing out in a saturated market, building trust and showing your customers you mean business, this episode is a must-watch.

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    43 min
  • Is Bigger Better in Business? How We Grew 27% Without Growing the Team - Episode 30
    Jun 26 2025

    Is growth always the goal? In this episode of Mr & Mrs in Business, Chris and Helen dive into the idea of scale asking the question: is bigger better in business, or is there a smarter way to grow?

    They share how their business has grown by 27% in the past year without adding a single new team member, proving that growth doesn’t always have to mean more people, more stress, or more hours. Instead, it’s been about refining systems, being laser-focused and making decisions based on what actually brings profit and joy.

    Throughout the episode, they talk openly about the pressures of managing a larger team, the turning point that changed their growth strategy and why they’ve chosen to stay intentionally lean while still scaling both revenue and impact.

    If you're a small business owner wondering whether to scale up or streamline, this honest and unscripted chat offers practical insights, lived experience and a few laughs along the way. Because sometimes the answer to is bigger better in business... is no.

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    46 min
  • Why Health & Safety Matters: Solo Business Owner Marisa Firkins on Leadership, Teams & Accents - Episode 29
    Jun 12 2025

    In this episode of the Mr & Mrs In Business Podcast, Chris and Helen sit down with Marisa Firkins, founder of Safety Forward, a leading health and safety consultancy based in Staffordshire. Marisa brings over a decade of experience as a solo business owner, delivering expert health and safety advice to industries ranging from construction and manufacturing to retail and local authorities. This episode is packed with insights on navigating the challenges of H&S compliance while scaling a business.

    Marisa opens up about her transition from law enforcement into the world of health and safety, sharing candid reflections on how her past shaped her passion for protecting people at work. She explains why simplifying health and safety is key for small and medium-sized businesses and how even solo business owners can build strong teams, effective systems and supportive networks.

    The conversation dives into the realities of running a business alone, the mental and emotional toll it can take and the strategies Marisa uses to combat loneliness and burnout. From hybrid work arrangements to leveraging AI tools in H&S, Marisa shares forward-thinking ideas to help other business owners future-proof their companies.

    As a bonus, the episode touches on the power of accents in the business world , including how Marisa, a proud Brummie like Chris, has learn't to embrace her accent and turn it into a connection point rather than a limitation. Whether you’re a solo entrepreneur, a H&S manager, or just curious about how accents shape business interactions, this episode offers valuable lessons and plenty of laughs.

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    53 min
  • Business Efficiency Hacks: 10 Time Management Tips Every Entrepreneur Needs to Know - Episode 28
    May 29 2025

    Chris and Helen from Mr and Mrs in Business share their top 10 business growth strategies that have transformed their companies from chaotic operations into efficient, scalable enterprises. This episode reveals practical time management tips and leadership strategies that busy entrepreneurs can implement immediately to drive meaningful business growth.

    The couple discusses their proven goal setting framework that keeps them accountable while managing multiple successful businesses including Thread a Pixel and Two Krakens. They share how effective team accountability sessions every Wednesday have become the cornerstone of their business efficiency approach, allowing them to focus on growth activities rather than getting stuck in daily operations.

    Key leadership tips include creating a culture where constructive feedback flows freely, implementing systems that separate growth activities from operational tasks and building trust with team members who can handle day-to-day responsibilities. The hosts reveal how they use specific business growth techniques like their two-criteria filter for new projects and their annual goal setting process that has consistently delivered results across their companies.

    The discussion covers practical business efficiency methods including their weekly accountability meetings, the importance of leaving cash reserves for growth opportunities and why they're not afraid to fail fast and pivot when strategies aren't working. Chris and Helen also share personal insights about maintaining team morale, handling criticism as leaders and why traditional business plans don't work for their fast-moving companies.

    This episode provides actionable time management and leadership advice for entrepreneurs looking to scale their businesses without sacrificing quality or burning out their teams. Perfect for business owners seeking proven strategies to improve efficiency while maintaining sustainable growth.

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    47 min