Épisodes

  • Top Takeaways from November | Insiders Rewind

    Top Takeaways from November | Insiders Rewind
    Dec 8 2025

    🎙️ Welcome to Insiders Rewind — Recapping November!

    Episodes from October:

    ✅ Ep. 250 - Reflections on PestWorld & 250 Episodes

    ✅ Ep. 251 - When AI Picks the Pest or Lawn Company

    ✅ Ep. 252 - Why M&A Isn't Just For The Big Guys: Part 2

    A HUGE shout to our sponsors!

    Coalmarch: Digital strategies and conversion-driven websites are waiting for you and it's time for a free month! Visit https://www.coalmarch.com/podcast to claim yours!

    PestSure: Providing pest industry specific insurance for your business and insuring the future of pest control.

    VoiceForPest: Designing and implementing unparalleled integrated voice solutions for home service companies of any size from coast to coast. https://www.voiceforpest.com/podcast/

    We’d love to hear from you. Drop a comment, leave a review on Apple Podcasts or Spotify, and connect with us on social media @PMPIndustryInsider.

    🎧 Listen On: Spotify | Apple Podcasts | YouTube | Google Podcasts
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    10 min
  • Episode 253: X-Rai Call Analytics Dashboard — Explained

    Episode 253: X-Rai Call Analytics Dashboard — Explained
    Dec 4 2025

    This week, Voice for Pest's Raymond Kidwell joins Dan and Donnie to discuss X-Rai, a call analytics dashboard for pest control and lawn care businesses. He explains how the platform uses AI to prioritize leads and manage customer interactions based on data from more than 1 million calls per month, and he details its approach to AI agents.

    Guest: Raymond Kidwell, Director of Business Development, Voice for Pest Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    38 min
  • Episode 252: Why M&A Isn’t Just for the Big Guys: Part 2

    Episode 252: Why M&A Isn’t Just for the Big Guys: Part 2
    Nov 20 2025

    Jeremy Ecker, CEO of Rest Easy Pest Control, joins the podcast to discuss his experience doing 16 M&A deals over 13 years, mostly self-funded and structured with earn-outs. Jeremy shares how he started as a bed bug canine inspection company and eventually pivoted to full-service pest control, and he details the challenges and opportunities of both acquisitions and organic growth.

    Guest: Jeremy Ecker, CEO of Rest Easy Pest Control Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    43 min
  • Episode 251: When AI Picks the Pest or Lawn Company: What Businesses Must Know

    Episode 251: When AI Picks the Pest or Lawn Company: What Businesses Must Know
    Nov 13 2025
    This week, Dan and Donnie dive into AI updates, including the debut of the Atlas brower and rise of ChatGPT's "agent mode." They demo several examples of what this new technology can do for pest and lawn companies, and they discuss how marketing strategies must adapt as consumers move away from standard Google searches toward AI research and task execution. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    41 min
  • Episode 250: Reflections on PestWorld & 250 Episodes!

    Episode 250: Reflections on PestWorld & 250 Episodes!
    Nov 6 2025

    This week, Dan and Donnie reflect on PestWorld 2025 and the podcast's 250th episode. They cover the buzz around the show in Orlando, including a rant about vendors who don't support the industry. They also reminisce about why they started the podcast and how it's evolved over five years — and thank their sponsors, guests and listeners for all the support.

    Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    36 min
  • Top Takeaways from October | Insiders Rewind

    Top Takeaways from October | Insiders Rewind
    Nov 3 2025

    🎙️ Welcome to Insiders Rewind — Recapping September!

    Episodes from October: Ep. 245 - Building Business, Industry & Community with Audrey Hall

    ✅Ep. 246 - Empowering Pest Techs with Automated, Real-Time Data

    ✅Ep. 247 - Unlocking Profit with Tiered Pricing for Pest Control

    ✅Ep. 248 - Why M&A Isn't Just for the Big Guys

    ✅Ep. 249 - New Pest Control Industry Cost Study Data Revealed

    A HUGE shout to our sponsors!

    Coalmarch: Digital strategies and conversion-driven websites are waiting for you and it's time for a free month! Visit https://www.coalmarch.com/podcast to claim yours!

    PestSure: Providing pest industry specific insurance for your business and insuring the future of pest control.

    VoiceForPest: Designing and implementing unparalleled integrated voice solutions for home service companies of any size from coast to coast. https://www.voiceforpest.com/podcast/

    We’d love to hear from you. Drop a comment, leave a review on Apple Podcasts or Spotify, and connect with us on social media @PMPIndustryInsider.

    🎧 Listen On: Spotify | Apple Podcasts | YouTube | Google Podcasts
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    18 min
  • Episode 249 - New Pest Control Industry Cost Study Data Revealed

    Episode 249 - New Pest Control Industry Cost Study Data Revealed
    Oct 30 2025
    On this episode, Dan and Donnie review the new Pest Control Industry Cost Study, produced by PCO Bookkeepers & M&A Specialists. They discuss what's changed since last time PCOB did the cost study; the PCOB Competitive Index, a new composite score to track; and the Big 3 expenses every pest firm must manage for profitability. Tune in for an overview of this comprehensive report. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    47 min
  • Episode 248: Why M&A Isn’t Just for the Big Guys

    Episode 248: Why M&A Isn’t Just for the Big Guys
    Oct 23 2025
    This week, Dan and Donnie talk to Pest Control Consultants President Chase Goodeill about his approach to M&A at his $11 million firm. He shares his vision for expansion, his financing strategies and his experience doing nine acquisitions since 2019. Tune in to hear about his "whatever it takes to grow" mindset. Guest: Chase Goodeill, President of Pest Control Consultants Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    33 min