Dharma is a QHSES (Quality, Health and Safety, Environmental Systems) assurance professional with over 16 years of experience in developing and implementing quality management systems, conducting internal and external audits, performing detailed root cause analysis, risk management, KPI implementation, data analysis and driving continual improvement and digitalisation initiatives. He is a certified Lead Auditor for ISO 9001 and ISO 45001, a Lean Six Sigma Green Belt, and a Certified Key Performance Indicator Professional (C-KPI). Dharma has worked across diverse sectors including manufacturing, engineering services, and oil & gas, gaining deep insights into various industry tools and practices. His multi-sector exposure enhances his ability to tailor solutions to organisational needs. His recent article, “Building a KPI Framework,” was featured in Quality World Spring Magazine 2025, where he simplifies the application of KPIs using the Plan Do Check Act approach, offering practical examples applicable to any industry.He is passionate about quality excellence and continuously advancing systems to deliver measurable business value.

Sherif Nasser is an experienced quality professional with over 24 years in the construction industry. He has worked in senior roles such as Business Risk Director and Quality Consultant for international companies. Since 2015, he has been a global public speaker and has trained thousands of professionals in quality management.

He is a Fellow of the Chartered Quality Institute, a Certified EFQM Assessor, and a recognised expert by American Society of Quality.

He also holds ASQ certifications as Certified Manager of Quality - Organisational Excellence and Certified Construction Quality Manager

Sherif founded free study channels that have helped hundreds of students around the world and has mentored more than 50 professionals from different countries. He is known for introducing the title “Organization Doctor” to promote the modern role of quality leaders.

Abigail Cooper is a Chartered Quality professional leading Quality Performance and Compliance across EMEA at Otis Elevators. A passionate and dynamic self-starter with a strong people-focus, she is a keen promoter of Right First Time and Zero Defects culture. Abigail is Customer obsessed, both internal and external, and supports organisations to deliver value to the external customer whilst ensuring internal operations are smooth, effective and value added.With a passion for supporting young people to look into a variety of career paths to suit their individual learning styles, Abigail has been involved in STEM for many years. She has a special interest in encouraging young women into engineering and technical roles to increase gender parity.A strategic thinker, Abigail has strong emotional intelligence with a firm view that if we don’t win together, nobody wins.

A career in quality began as a Technical Apprentice with Leonardo UK right after completing GCSE’s, Lilly spent over the 6.5 years Leonardo. Her career went from strength to strength as she progressed to a Project Assurance Engineer and then a Supplier Quality Engineer. She recently joined Red Bull Advanced Technologies as a Supplier Quality Engineer and won the International Quality Award for Emerging Talent in 2024, following on from being a finalist in 2023. Aside from her day-to-day role, she is a passionate advocate for the profession - encouraging and inspiring the next generation to actively choose a career in quality.

Charlotte Bradley CQP MCQI started her career as a Document Controller in a Civil Engineering company. This was the first time she had heard of Quality and ISO.

Charlotte then moved on to a new workplace, BT, where she learnt about other ISO Standards such as ISO 22301, ISO 27001, and ISO 20000*. Charlotte now manages the ISO Internal Audit team, the relationship with the External Auditing Body and ISO 9001* Quality team and a team who performs Quality Audits against major contracts, at BT. Charlotte is still passionate about ISO 9001 and the benefits it brings to a company.

Ian McCabe is a leading expert in Quality 4.0 and the evolving landscape of assurance in the age of emerging technologies. With a deep understanding of how digital transformation is impacting traditional quality practices, Ian's work alongside colleagues from the Oakland Research Institute and The Chartered Quality Institute has focussed on understanding how quality management practices and the profession must evolve in order to thrive in this new era.Ian, has worked closely with Professor John Oakland, Professor Chew Yew Wong from Leeds University Business School and the CQI’s Head of Profession, Mike Turner to define Quality 4.0 and the CQI’s Eight Quality 4.0 Principles as well as frameworks and strategies to address the challenges of assuring complex systems, extended enterprises, and AI-driven processes. This research has highlighted the critical need for proactive, ethical, and data-driven approaches to digital transformation and assurance.He is committed to educating and empowering professionals to navigate the future of assurance with confidence. His insights can help organisations build trust, mitigate risks, and unlock the full potential of Quality 4.0.

Darren O'Neill, a Chartered Quality Professional, started his career in Quality in 2007, since then has worked in scientific, laboratory and data centre environments each bringing their unique learnings and applications of Quality Assurance.

Part of the Surrey and Sussex Chartered Quality Institute (CQI) branch and a big supporter of the work of the CQI.

Catriona Large is a Quality and HSE Advisor at Viridien. She began her career as an apprentice in the Quality department in June 2020 at the age of 18. After transitioning into the HSE group, She became involved in QHSE. Although her apprenticeship concluded in 2022, She remains committed to continuous learning and professional development, as she believes in the value of expanding her knowledge.

In 2023, Catriona was awarded the winner of the Emerging Talent at the International Quality Awards, which stands as a significant achievement in her career to date. She is still expanding her expertise in the Quality profession and is excited for the opportunities ahead.