Épisodes

  • Family-owned funeral homes with the Hoff family

    Family-owned funeral homes with the Hoff family
    Nov 11 2025
    What does it take to run a successful, family-owned funeral home across generations? In this episode of The Director’s Playbook, host Paul Lovelace welcomes retired funeral home owner Tim Hoff and his children, Ashley Hoff-Czaplewski and Tyler Hoff, who are also funeral professionals. The group discusses working with family, the importance of succession planning, and the power of community connection. If you’ve ever wondered what it takes to preserve a legacy while adapting to change, this episode is for you.
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    50 min
  • FD Talks 39: Connecting with Veterans: A Conversation with Miss Ohio 2023

    FD Talks 39: Connecting with Veterans: A Conversation with Miss Ohio 2023
    Oct 18 2024
    Did you know that according to a survey by the Department of Veterans Affairs, only 29% of veterans understand the burial benefits available to them? Your funeral home can play a key role in educating and building relationships with local veterans. In this episode, host Rob Davidson and Madison Miller, former Miss Ohio winner and daughter of a funeral home owner, discuss how funeral homes can connect with veterans. Madison shares her experience growing up in the funeral profession and why funeral homes should support veterans in their community.
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    22 min
  • FD Talks 06: Getting Ahead of the Competition with an Online Funeral Planning and Funding Tool

    FD Talks 06: Getting Ahead of the Competition with an Online Funeral Planning and Funding Tool
    May 10 2021
    Consumers today prefer to shop and research online to see their options before they complete their purchase, whether that's online or in person. Funeral planners are no different. How can you ensure that families in your community avoid low-cost, online cremation providers and partner with you instead? In this episode, Rob Davidson meets with Drew Seale, Vice President of Sales Operations at Funeral Directors Life, to discuss online planning misconceptions and realities, the value of a customizable online planning and funding tool, and the successes that funeral homes have had with Funerals Directors Life's tool, the Arrangement Guide.
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    24 min
  • FD Talks 08: Funeral Service and Stress: Caring for Yourself While You Care for Those You Serve

    FD Talks 08: Funeral Service and Stress: Caring for Yourself While You Care for Those You Serve
    May 24 2021
    When the pandemic brought unprecedented change and life-changing loss, funeral professionals stepped in to care for families and navigate new challenges of their own: overwhelming stress, demand, and change. Since May is Mental Health Awareness Month, there has never been a better time to talk about the critical importance of self-care. In this episode, renowned author and grief expert Dr. Alan D. Wolfelt describes symptoms of stress, discusses self-care practices, and provides inspiring words of wisdom! Dr. Alan D. Wolfelt is the author of numerous books about grief for adults, children and teens, and caregivers and funeral professionals. For more information, visit https://www.centerforloss.com/
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    25 min
  • FD Talks 28: How to Get Real Results with Digital Marketing

    FD Talks 28: How to Get Real Results with Digital Marketing
    Jun 29 2023
    According to the World Bank, 92% of Americans use the internet. That means reaching consumers online is the best way to spread awareness about your funeral home’s services. But how should you do that? Rob sits down with Mitchell McLean, Vice President of Digital Marketing at Funeral Directors Life, to discuss the state of digital marketing for funeral homes today.L earn how an effective marketing strategy can grow your preneed program and discover the surprising social media platform that’s generating high return for funeral home clients.
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    14 min
  • FD Talks 35: What You Need to Know about Funeral Home Websites | Part 2

    FD Talks 35: What You Need to Know about Funeral Home Websites | Part 2
    Feb 27 2024
    Can a custom website help you increase your preneed leads? Will it rank you higher on Google and improve your ability to reach new families? What’s at risk if you don’t prioritize your website? The latest FD Talks podcast covers all this and more as host Rob Davidson continues the conversation on funeral home websites. Drew Seale, Executive Vice President and Chief Marketing Officer at Funeral Directors Life, and Curtis Funk, Chief Executive Officer at Tukios, are back to offer their insights and share how funeral homes have found success using their website.
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    25 min
  • FD Talks 01: On the Go Protection

    FD Talks 01: On the Go Protection
    Feb 24 2021
    When a preneed family loses a loved one away from home, no one wants to have to tell that family that there will be unexpected out-of-pocket costs that are not covered by their plan. Whether you are a funeral home owner, director, or preneed sales professional, you want to offer your preneed families a complete solution that protects the family AND the value of the funeral they have planned, no matter where the loss occurs. That is why Todd Carlson, EVP and Chief Sales Officer with Funeral Directors Life is joining us in the studio today to talk about a new option now available for families who are planning ahead: On the Go Protection. Learn how it works, how to position this valuable coverage with families, and how families are responding to this new protection plan.
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    19 min
  • FD Talks 15: REIGNITE Your Passion | Funeral Service Leadership Summit

    FD Talks 15: REIGNITE Your Passion | Funeral Service Leadership Summit
    Aug 30 2021
    As a funeral professional, do you find yourself spending more time on getting through each day’s to-do list rather than focusing on your leadership, passion, and workplace culture? Whether you’re experienced or new to the industry, your leadership matters and deserves to grow. In the latest installment of FD Talks, host Rob Davidson speaks with Kris Seale, President and CEO of Funeral Directors Life, about the new and upcoming funeral service leadership summit, REIGNITE. Kris touches on applicable lessons from the summit’s speakers – John O’Leary and Tommy Spaulding – and emphasizes the need for every funeral professional to hear these important messages of creating a positive atmosphere and being a heart-led leader. Sign up for the REIGNITE summit and rediscover your spark to be a passionate leader.
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    17 min