Épisodes

  • How to Align Sales and Marketing to Scale Faster | Marc Ensign
    Mar 3 2026

    Most business owners don’t have a marketing problem.

    They have a leadership alignment problem.

    In this episode of The TrustBuilt Podcast, Alan sits down with Marc Ensign, founder of LoudMouse, to unpack what a Fractional CMO actually does, why most marketing agencies fail businesses, and how misalignment between sales and marketing quietly destroys trust and revenue.

    If you’re spending money on marketing but unsure what’s working—or frustrated by silos between departments—this episode will help you regain clarity, control, and confidence.


    👉To learn more about how to build a business that runs without you subscribe to The TrustBuilt Podcast


    ⏱️Chapters

    01:00 – What Is a Fractional CMO? (And Why Small Businesses Need One)

    04:35 – From Broadway to Business: Marketing Is About Being Heard

    08:20 – Why Most Marketing Agencies Work in Silos

    11:20 – Sales vs. Marketing

    16:04 – The Metrics That Actually Matter

    22:22 – Marketing KPIs Every Service Business Should Measure

    28:34 – Client Retention & Trust

    31:44 – Why Busy Marketing Doesn’t Equal Growth

    33:18 – Free Marketing Resources & How to Use AI


    ---

    Connect with Marc & LoudMouse

    🌐 https://loudmouse.com/

    💻 https://www.linkedin.com/in/marcensign/

    Voir plus Voir moins
    37 min
  • The Missing Ingredient in Leadership (Hint: It’s Not Strategy) | Luke Groomer
    Feb 13 2026

    What do youth sports, coaching, and business leadership have in common?

    More than you think.

    In this episode of The TrustBuilt Podcast, Alan sits down with Luke Gromer, founder of RYG Athletics, and operator of Nike Sports Camps across multiple states. What starts as a conversation about youth sports quickly becomes a masterclass on building trust, creating engagement, and developing culture that actually lasts.

    If you're a business owner trying to build a team that performs without you micromanaging every move, this episode will hit home.

    If you want your business to grow beyond you, this conversation is required listening.


    👉To learn more about how to build a business that runs without you subscribe to The TrustBuilt Podcast


    ⏱️ Chapters

    05:00 – The Leadership Tension Every Owner Faces

    11:00 – The Foundation of Every High-Performance Culture

    15:00 – When You Lose the Locker Room (Or the Team at Work)

    24:30 – Scaling Trust: How to Build a Culture Across Multiple Locations

    28:00 – The “Secret Sauce”: Connection + Competence = Trust

    31:00 – Recognition as a Leadership Tool

    36:00 – Creating Memorable Moments That Build Loyalty

    44:00 – How to Design an Experience People Want to Come Back To

    46:30 – The Legacy Question: What Will Your Team Say About You?


    ---

    Connect with Luke Gromer

    💻 https://www.linkedin.com/in/luke-gromer/

    Voir plus Voir moins
    50 min
  • The Leadership Lesson Every Business Owner Needs to Hear About Trust | Solomon Burchfield
    Jan 30 2026

    In this episode, Alan Bennett sits down with Solomon Burchfield, founder of New Beginnings NWA, to explore what business leaders can learn about trust, accountability, purpose, and culture from an organization working with chronically homeless individuals.


    While Solomon leads a nonprofit, the leadership lessons apply directly to business owners who want stronger teams, deeper buy-in, and a culture that doesn’t collapse without them.


    ⏱️Chapters

    02:00 — Understanding Your “Customer”

    04:20 — The Hidden Cost of Mistrust in Leadership

    08:10 — Trauma, Behavior, and Why Rules Alone Don’t Work

    11:15 — “You Don’t Become Homeless When You Run Out of Money”

    14:45 — Building Trust Before Enforcing Accountability

    17:00 — The ‘Pennies in the Cup’ Approach to Leadership

    19:15 — Purpose Drives Engagement

    22:40 — Compassionate Accountability That Actually Works

    26:40 — Leadership as Gardening, Not Controlling

    30:30 — Horizontal Accountability vs. Top-Down Control

    34:15 — Recognition, Care, and Why It’s Free but Rare

    38:25 — What Business Owners Can Learn from Nonprofit Leadership


    ---

    Connect with Solomon & New Beginnings NWA

    💻 https://newbeginningsnwa.org/

    Voir plus Voir moins
    41 min
  • Why Successful Business Owners Don’t Trust Themselves (And How to Fix It) | Amanda Horn
    Jan 22 2026

    What happens when the biggest obstacle to growth isn’t your team, your market, or your systems, but you?

    In this episode of The TrustBuilt Podcast, Alan Bennett sits down with Amanda Horn to unpack how self-awareness, trust, and emotional regulation directly impact leadership, decision-making, and long-term business sustainability.

    Amanda shares her powerful personal journey and introduces her GRACE Toolkit, a practical framework leaders can use to interrupt destructive patterns, rebuild self-trust, and lead with steadiness instead of burnout.

    This conversation is for business owners who feel stretched thin, stuck in reaction mode, and ready to regain control—without hustling harder.


    ⏱️Chapters

    02:15 – The Moment Everything Breaks: Rock Bottom, Wake-Up Calls & Leadership Growth

    05:40 – The GRACE Toolkit: A Framework for Breaking Self-Sabotage

    09:50 – Self-Sabotage at Work: Rationalization, Perfectionism, and Control

    14:10 – Why Leaders Struggle to Trust Themselves (and How to Rebuild It)

    18:00 – Perfectionism vs. Progress: Why ‘Good Enough’ Builds Better Businesses

    23:45 – One Step at a Time: Creating Real Change Without Overhauling Your Life

    29:40 – Morning Habits, Mental Nutrition, and Leadership Energy

    35:30 – Emotional Intelligence Is a Perishable Skill (And How to Protect It)

    41:00 – Helping Leaders Who Don’t Know They’re Stuck Yet


    Connect with Amanda Horn

    💻 https://www.linkedin.com/in/amanda-thiebaud-horn/

    💻 https://www.beewellyoga.com/reiki-yoga-appts

    Voir plus Voir moins
    52 min
  • Why Most Business Owners Think They Have Culture, But Don’t | Beth Tellez & Stacey Bankston
    Jan 15 2026

    What if the thing holding your business back isn’t strategy… but trust?

    In this episode of The TrustBuilt Podcast, Alan Bennett is back with therapists and business owners Beth Tellez and Stacey Bankston to unpack one of the most misunderstood leadership challenges business owners face: vulnerability, accountability, and trust inside growing teams.

    They explore why many owners believe they have a healthy culture—yet still face high turnover, disengaged employees, and a business that can’t run without them. This conversation bridges therapy, leadership, and business ownership to show how trust is built (or broken) in real time—and why it directly impacts scalability, retention, and exit value.

    If you’re tired of carrying everything yourself and wondering why your team won’t fully step up, this episode is for you.

    👉To learn more about how to build a business that runs without you subscribe to The TrustBuilt Podcast

    ⏱️Chapters

    02:10 — The Hidden Trust Problem in Owner-Dependent Businesses

    05:28 — How Childhood Conditioning Shapes Leadership Behavior

    08:58 — Accountability Without Fear: Reframing Leadership Responsibility

    12:01 — Why Business Owners React Defensively to Accountability

    16:15 — Psychological Safety: The Missing Link in Team Performance

    21:00 — Designing a Team Model That Attracts the Right People

    25:14 — Alignment vs. Misalignment in Partnerships & Teams

    32:17 — Scarcity vs. Insecurity: What’s Really Driving Control Issues

    37:21 — Kinship-Based Leadership & Why It Scales Better

    Connect with Beth & Stacey

    🌐 https://www.creativenwa.com/

    Voir plus Voir moins
    51 min
  • How to Build a Team That Doesn’t Depend on You - Kjartan Kennedy
    Jan 8 2026

    What if building a high-trust team actually made your business move faster—not slower?


    In this episode, Alan Bennett sits down with Kjartan Kennedy, co-founder of Causeway Studios, to unpack how trust, clarity, and intentional leadership allowed his team to:

    -Operate fully remote

    -Eliminate burnout in a high-pressure industry

    -Launch a major product in one year (instead of 3–5)

    -Build a culture that doesn’t depend on the founder to survive


    This is a must-watch conversation for business owners who are tired of carrying everything themselves and want to build a team that truly shows up.


    ⏱️Chapters

    03:10 – From Passion to Business: Building a Studio That Lasts

    11:58 – The Burnout Trap Most Business Owners Fall Into

    14:10 – The 4-Day Workweek: Less Time, Better Results

    17:32 – Remote Teams, Real Accountability (Without Micromanaging)

    21:26 – Trust as a Leadership System, Not a Vibe

    27:44 – Shipping Faster by Building Trust First

    31:02 – Recognition, Purpose, and Why Teams Need to See Impact

    38:10 – Conflict, Feedback, and Healthy Disagreement

    47:30 – One Piece of Advice Every Business Owner Needs to Hear


    Connect with Kjartan Kennedy & Causeway Studios

    💻 https://www.linkedin.com/in/kjartankennedy/

    🌐 https://www.causewaystudios.com/



    Feeling stuck carrying everything yourself?

    TrustBuilt helps business owners build teams they can trust—so the business runs with them, not because of them.

    👉 Learn more at https://www.trustbuiltsolutions.com/

    Voir plus Voir moins
    52 min
  • Trapped by Your Own Business? How These 2 Things Can Restore Freedom | Cari Kaufman
    Dec 19 2025

    What happens when you evolve as a business owner, but your business doesn’t?


    In this episode of The TrustBuilt Podcast, Alan Bennett sits down with Cari Kaufman of Storyteller Wordsmith for a candid, unscripted conversation about purpose, identity, and what happens when successful businesses start to feel misaligned.


    This episode dives deep into why purpose and accountability are the gateway to trust, how personal life changes inevitably shape business direction, and why building a business that can evolve is critical for retention, leadership clarity, and sustainable growth.


    If you’re exhausted from carrying everything yourself and wondering how to get your team bought in again, this conversation will hit home.


    👉 Looking to build a business that runs without you? Visit https://www.trustbuiltsolutions.com/


    ---

    ⏱️ Chapters

    02:10 – The moment “purpose” changed the conversation

    03:30 – Feeling trapped by your own brand

    04:30 – Established businesses hit this wall more than startups

    05:45 – Alan’s personal pivot: when life demanded change

    07:05 – Freedom is why most people start businesses (but lose it)

    08:20 – Work-life balance isn’t real — harmony is

    09:35 – Building a sellable business makes it easier to run

    12:45 – Purpose + accountability = the gateway to trust

    14:05 – Why teams disengage when purpose is unclear

    16:20 – Purpose isn’t always about the product

    17:30 – “My purpose is to make money” (and why that’s not enough)

    20:10 – The danger of choosing a path just because you’re good at it

    22:00 – When purpose becomes a trap instead of a guide

    23:40 – Purpose as the front door to everything else

    25:00 – Communicating purpose so people actually buy in

    26:20 – Credentials don’t build trust — stories do

    28:10 – How trust changes decision-making and leadership ease

    29:30 – External trust matters too (vendors, partners, advisors)

    31:00 – What most owners miss about their suppliers and advisors

    33:10 – Trust as a force multiplier in business

    35:20 – Final thoughts: purpose is the starting point


    ---

    Connect With Cari

    🌐 https://www.storytellerwordsmith.com/

    💻 https://www.linkedin.com/in/carikaufman/

    Voir plus Voir moins
    37 min
  • How to Lead Under Pressure: SWAT-Level Trust Lessons with Tim Keck
    Dec 11 2025

    Most business owners don’t lead in life-or-death situations…but they feel like they do.


    In this episode of The TrustBuilt Podcast, former police chief, SWAT commander, executive coach, and leadership trainer Tim Keck breaks down what crisis leadership teaches us about building engaged, reliable teams in everyday business.


    Tim shares unbelievable real-world stories — including the moment he put his life in the hands of his team — to illustrate what trust really means. And more importantly, how business owners can build that level of confidence, discipline, and buy-in inside their own culture.


    If you’re a leader who’s tired of carrying everything yourself, this conversation will help you breathe again. You’ll walk away with simple tools to lower stress, increase employee engagement, and create a culture that scales because people are aligned, accountable, and trusted.


    👉 Want a team that can run the business without you? Learn more at https://www.trustbuiltsolutions.com/


    ---


    ⏱️ Chapters

    00:00 — The Rule of Responsibility: Why You Can’t Do Everyone’s Job

    00:20 — Meet Tim Keck: Police Chief, SWAT Commander & Leadership Coach

    01:49 — What Crisis Teaches About Leadership

    03:07 — The Team-Building Exercise That Hit the New York Times

    04:12 — Stress vs. Crisis: Why Leaders Misread Their Own Bodies

    06:24 — How Stress Sabotages Decision-Making (and What to Do Instead)

    07:55 — Tactical Breathing: A Tool Every Leader Should Learn

    10:15 — Emotional Intelligence: The Four Skills Every Owner Needs

    14:18 — Why Most Leaders Mislabel Their Emotions

    17:12 — Managing Conflict Without Escalation

    20:14 — The Hidden Cost of Wanting to “Win the Argument”

    21:05 — How Your Emotions Affect Your Team (Read the Room)

    25:11 — Why High-Performing Teams Need Someone “Watching Their Six”

    26:44 — SWAT-Level Trust: Doing Your Job So Others Can Do Theirs

    34:07 — What Business Owners Can Learn from Real-Life Training

    37:41 — Purpose, Clarity, and Why Most Teams Row in Different Directions

    41:30 — The Story: Putting His Life in His Team’s Hands

    45:18 — Final Lessons on Trust, Vulnerability, and Leadership Freedom


    ---


    Connect with Tim

    💻 https://www.linkedin.com/in/timkeck/

    🌐 https://www.safehavensecuritygroup.com/

    🌐 https://www.gobulletproof.com/

    Voir plus Voir moins
    47 min