“A drug you can’t find is a drug you don’t have.”

When Rusty Curington from St. Vincent de Paul said that on our latest Zion Experience episode, it landed because it’s exactly the problem they were facing.

Donated medication was coming in faster than it could be inspected, sorted, and distributed. Even with volunteers, the process just couldn’t keep up.

In this conversation, we talk through:

- Why manual processes couldn’t scale, even with volunteers

- How automation shifted processing from months to a single day

- What changes when inventory accuracy becomes immediate

Most decisions look good over 12 months. Very few still look good over 7 to 10 years.

In our Year in Review podcast, @Jim Shaw, @Jordan Frank, @Drew Eubank, and @Chuck Frank discuss a simple but challenging question:

What does it actually mean to be the choice for customers, partners, and team members over the long term?

The discussion touches on:

➡️Investing in people so they want to stay and grow with you

➡️Choosing innovation that solves real problems, not just looks impressive

➡️Building recurring, sustainable revenue that supports customers year after year

This episode offers a transparent look at how we closed out 2025 and how that perspective is shaping our 2026 roadmap.

In our latest TZE episode, our Solutions team, Tori Bennett and Christian Seymour, joined Jim Shaw and Jordan Frank to discuss designing across various industries.

Healthcare isn't retail. Aerospace isn't e-commerce. Each operates under its own set of pressures from compliance to throughput, and that’s where design discipline makes all the difference.

Tori and Christian share how they adapt engineering strategy across these environments and why listening to the operators on the floor often unlocks the smartest ideas in the room.

In our latest TZE episode, Jim Shaw sat down with Victoria Carlton, founder of Carlton Creative Co, for a conversation about what it really means to lead with care.

Victoria brings a fresh perspective on building teams that don't just execute, but thrive. She explains why the best leaders prioritize clarity over control, how small communication shifts (such as audio messages) can strengthen remote teams, and why getting out of your team's way is sometimes the most powerful move you can make.

Her approach is to lead with trust, communicate with intention, and create frameworks that empower people to own the outcome.

When teams know you care, they show up differently.

In our latest TZE episode, Jim Shaw sits down with Jake Sullivan, one of Zion’s own, to talk about leadership on the warehouse floor. Uptime is everything, and real leaders fix machines and build trust.

Jake shares how his journey from the Navy to facility maintenance shaped his approach to leading service teams:

✅ Train relentlessly

✅ Take ownership

✅ Treat maintenance as a service

In our latest TZE episode, Jim Shaw sits down with David Quintilo, Founder of Leverage Supply Chain Group, for a conversation about what it really takes to lead in supply chain.

With 36 years of experience shaping logistics for some of the world's largest brands, David brings a hard-won perspective on building trust across massive networks, fostering innovation in an industry built on predictability, and making decisions when there's no clear right answer.

His philosophy? Don't just keep score, change the game. Great leaders balance day-to-day execution with long-term vision, stay proactive instead of reactive, and inspire their teams instead of just managing them.

Because the leaders who win aren't the ones sitting on the sidelines.

In our latest TZE episode, we sat down with learning and development expert @Dr. Katherine McRae about a truth many leaders struggle with: you can't control your way to success.

The best leaders don't just manage tasks. They connect people to the bigger picture, ask the "why" questions in one-on-ones, and trust their teams enough to let go of control. Clarity beats control every time.

Jim Shaw and Aron Kolosik tackle the question nobody's asking: After the 60-hour weeks and constant notifications, how do you actually shut off?

Aron shares how he protects creative capacity and why your brain needs rest just like any other muscle. His approach:

- Block family time like business meetings

- Delay weekend emails to Monday morning

- Take every vacation (your creativity depends on it)

"There's plenty enough rewards for all of us. We just need to be looking at what's important to us."