Résultats de "CX" dans Toutes les catégories

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CX with Chopra is a podcast hosted by Arjun Chopra that explores customer experience from multiple angles- marketing, tech, UX, business strategy, company culture, and more. Through conversations with industry experts, we uncover powerful insights and stories. Tune in for perspectives on CX evolution, measuring success, digital innovation, win-win strategies, B2B/B2C differences, tips for CX professionals, and more. Whether you're new or experienced in CX, there's something valuable here for you.

Supporting wherever you are headed on life's and work's paths. Episodes tend to focus on an area of work advice or personal improvement. These are curated from our "Take Action Tuesday" livestreams and other webinars, conversations, and events. Join our free Discord community [dcx.to/discord] or free Patreon [patreon.com/deltacxhive]. Catch our live streams on Twitch [twitch.tv/deltacxhive].Check https://dcx.to/events for upcoming shows and webinars, which are typically streamed to Twitch, YouTube, and LinkedIn. They're then archived on LinkedIn and pushed to podcast platforms.

ClearPath Conversations is where customer journeys find direction. Hosted by Mark Bernardin - author of The Path to Green and founder of ClearPath CX - this podcast delivers tactical advice, playbooks, and stories from the front lines of Customer Success. Learn how to rescue red accounts, lead strategic EBRs, and grow your CS career with clarity and confidence. Whether you're a new CSM or a seasoned pro, you’ll find real-world insights you can apply right away. No fluff - just results, from someone who’s been there, done it, and built the roadmap.

Was als einfache Idee und Experiment begann, hat sich zu einem faszinierenden veganen Abenteuer entwickelt. Wir (Jana und Daniel) von JaDa STUDIO.CX teilen unsere überraschenden Erlebnisse und Erfahrungen auf dieser Reise in eine pflanzliche Lebensweise. Entdecke unsere Geschichten, Herausforderungen und Erkenntnisse und lasse dich inspirieren, wie ein veganer Lebensstil den Blick auf die Welt verändern kann. • Website: https://jadastudio.cx • Podcast: https://jadastudio.cx/podcasts

Willkommen beim CX-fest Podcast! Passend zum CX-festival geht es in unserem Podcast um die Themen CX, Customer Service, Kundenzentrierung, AI und Automation. Malte Lensch, Robert Cwicinski und andere CX-Enthusiasten sprechen über die Reise zum ersten Festival und CX itself. Wir stehen täglich für Kundenzentrierung, excellenten Customer Service für unsere Kunden und helfen dabei die richtigen Dinge zu tun. Als Leafworks ist es unsere Passion die Welt des CX und Kundenservice jeden Tag ein bisschen Besser zu machen. Als Remote-only Beratung sind Treffen mit dem gesamten Team ganz Besondere ...

Client Experience Monthly explores the latest insights and proven strategies for unparalleled client experience. In each episode, we take a deep dive into various B2B CX and EX topics with experts that challenge your assumptions through stimulating discussions, data, facts and creativity. Changing the world through human-centered business.

Dich erwarten bei Jana & Daniel nicht nur freche und sarkastische Kommentare, sondern auch spannende Diskussionen rund um die Welt der Games, aktuelle Filme und die kleinen, unnötigen, aber amüsanten Dinge des Lebens. Tauche ein in eine Podcast-Erfahrung, bei der frischer Mist zu echtem Mehrwert wird. Hör rein und erlebe Unterhaltung auf einem ganz neuen Level! • Website: https://jadastudio.cx • Podcast: https://jadastudio.cx/podcasts

This blog reflects Mathieu Hannouz' thoughts on the Digital Marketing market, with a special focus on Customer Experience Management's technology landscape.

Hello, and Welcome to the What If: South is Up? Podcast where we invite you along with us as we learn to wing it like an author. We are Derrick, Xtina, and Meg. Three new-to-the-game fantasy authors taking our first steps into the great unknown of creating worlds from scratch. Derrick is a working photographer and author of the Crimson Prophecy series. He can be found at his website www.DerrickHallAuthor.com. Christina 'Xtina' Lefebvre is an assemblage artist and aspiring author currently writing her first novel (tentatively titled "Cogs & Arrows") and can be found at ...

Welcome to the Change That Binds Podcast…where we spotlight customer-centered professionals and customer experience experts whose job it is to make best in class service experiences happen through change initiatives within service delivery channels. Whether you've just started your journey to creating best in class service experience or well on your way, you'll be inspired by insights from our guests on how to lead change that creates remarkable customer experiences.

The CX Live! podcast is an interview-style show for briefing programs and meetings. Our goal is to be your dedicated channel for all things customer experiencer where we ask industry thought leaders the tough questions about building a world-class program. Each month we’ll explore a new topic or trend that impacts customer experience, employee engagement, digitization and more…We’re unfiltered. We’re authentic. We’re having a conversation… join in!

A series of podcasts from Verint featuring chats and discussions with leading figures from the contact centre, CX and customer engagement industry in the Asia Pacific region. During this series, we want to find out what customer service organisations are doing during these challenging times and try and discover what it is that drives the leaders in this space and what makes them tick.

Tchicaya Ellis Robertson, Ph.D., is a self-proclaimed quant geek with a focus on eXperience measurement. On All Things X, Dr. T explores the study, practice, and measurement of eXperience with academics, practitioners, and insights professionals. Listeners can expect to learn best practices, hear exciting new insights, and/or pick up a few new nuggets about eXperience that they can get really excited about! #AllThingsX

Welcome to the Delta CX Podcast, produced by Debbie Levitt. Here we do completely live, unedited podcasts on various topics related to CX, UX, customer experience, user experience, usability, industry careers, industry evils, and what we need to change to improve customer satisfaction, our jobs, our teams, our projects, our processes, departments, and companies. Let's create change! Learn more about our company and initiatives at DeltaCX.com. Follow Debbie on LinkedIn [https://linkedin.com/in/debbielevitt]. We take live questions, so please subscribe on YouTube if you want to join in the live ...

Als CX-Agency definieren wir Customer Experience neu: Bei port-neo entwickeln wir gemeinsam mit Ihnen innovative Digital-Konzepte und -Plattformen, die individuell auf Ihre Kund*innen zugeschnitten sind. Dazu kombinieren wir präzise Daten mit menschlicher Empathie. Wir nennen das: Data meets Empathy. Von Strategie bis Technology, von Kreation bis Data & Analytics. Immer mit einem klaren Ziel vor Augen: eine ganzheitliche CX.

The CX Club podcast looks at the good, the bad and the ugly of the CX world... This is what you can expect over the first 30 shows: Shows 2 - 12: CX Principles - establishing the appropriate mindset for CX & CEM Shows 13 - 20: CX as a Business Discipline - a step by step look at Customer Experience as a data-driven, customer-led business transformation exercise Shows 21 - 30: Customer Experience Determinants: Things that are not directly involved in CX, but have a major impact on the successful delivery of CX transformation

Bienvenidos/as a UXER Radio, el podcast de UXER School, la escuela de los profesionales en diseño de Experiencia de Usuario, cliente e innovación. Un programa donde damos voz a profesionales de nuestro sector y exploramos cómo el diseño está presente en nuestra vida cotidiana.

The Tom and Bob Show joins Tom DeWitt, Ph.D. the Director of CXM@MSU and Bob Kiple, MBA, a retired General Motors Global Customer Experience Strategist for interviews and discussions about topics in the world of customer experience management. Tom and Bob also serve as leaders of CX of M, Michigan's Association of Customer Experience Professionals.