Résultats lu par "Glenn Birney" dans Toutes les catégories

Fresh off the success of her groundbreaking first play, A Raisin in the Sun, Lorraine Hansberry's The Sign in Sidney Brustein's Window tells the tragicomic story of a young bohemian couple in New York's Greenwich Village, struggling to do what's right in a world that rewards everything that's wrong. Sidney is a dreamer who wants his own Walden Pond; Iris is a budding actress whose own backstory is a performance. They're caught in a moment where, "the world is about to crack right down the middle," as the play tackles racism, sexism, antisemitism, homophobia, liberal complacency, and more.

What is a company's balance point between the demands of its customers and the profit expectations of its shareholders? In the era of "lean and mean" operations, is quality service still the key to a business's bottom line? To answer these corporate life-and-death questions, Dick Schaaf, a leading authority on the subject and coauthor of The Service Edge, goes back to the 101 companies he profiled in 1989 and reviews what has happened to them since.