Art Business

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

Hailed by INC. magazine as "America's toughest CEO coach", retired Navy SEAL Rob Roy teams with former national security correspondent Chris Lawson to pen this innovative guide on leadership. The Navy SEAL Art of War explores how battle-tested skills employed by SEAL teams can translate to the boardroom, helping leaders of all stripes thrive when the pressure is on.

Anthony Iannarino has a different approach to closing geared to the new technological and social realities of our time. In The Lost Art of Closing, he proves that the final commitment can actually be one of the easiest parts of the sales process - if you've set it up properly with other commitments that have to happen long before the close. The key is to lead customers through a series of necessary steps designed to prevent a purchase stall.

The Instant New York Times Bestseller | With a New Preface from Nate Silver for 2025 New York Times Book Review Paperback Row selection “Engaging and entertaining . . . a glimpse of the economy of the future.” —Tim Wu, New York Times Book Review From the New York Times bestselling author...

The Voice Over Blueprint: Get Found, Get Heard, Get Hired Break into the world of voiceover and build a thriving business with The Voice Over Blueprint—your step-by-step guide to success in the industry. Whether you're a beginner looking to land your first gig or an experienced talent ready to take your career to the next level, this book gives you the tools to get found, get heard, and get hired. Inside, you'll discover how to: Build a standout brand that attracts clients and sets you apart. Create high-quality recordings from a home studio that works for you.

Create your own guide to mastering the disciplines of organizational learning with this invaluable guide based on the national bestseller The Fifth Discipline. “The Fieldbook is a must read for anyone serious about building communities of common purpose, collective action, and continuous...

Orison Swett Marden est connu pour avoir créé le magazine Success qui se concentre sur les personnes qui assument l'entière responsabilité de leur propre développement et de leurs revenus. À travers ces classiques de la vente et du développement personnel, Orison Swett Marden présente les principes indémodables sur la façon de réussir à vendre ce qu’on est et ce qu’on possède quel que soit le moyen ou l’époque ! Plus qu’un livre de vente, c’est un livre qui vous montre comment réussir tout ce que vous entreprenez, et les pas vers la gloire et la fortune.

Are you ready to take your next step? To be a great superintendent, you need training. This book will help you to do that and bring respect back to field positions everywhere. This book is filled with principles and actionable steps for assistant superintendents. I invite you to learn these, take massive action, and implement each step one-by-one. Please keep driving until everything on your project brings you joy. That is the measure of success. Expect more, step up, let's go!

“A dynamic group biography studded with design history and high-society dash . . . [This] elegantly wrought narrative bears the Cartier hallmark.”—The Economist The “astounding” (André Leon Talley) story of the family behind the Cartier empire and the three brothers who turned their...

NEW YORK TIMES BESTSELLER The billion-dollar Hollywood producer provides a master mentorship by sharing secrets to success honed from working with the biggest stars in the world. As Kevin Hart says of working with Will Packer: “I became a student and learned from the way he was moving. The...

The profession of life coaching is more necessary than ever in this time of pandemic-related uncertainty, the shift (in some cases, permanent) to remote learning and working, and the constant change that accompanies world events. With his bestselling Therapist as Life Coach, Patrick Williams introduced the therapeutic community to the career of life coach, and in the first and second editions of Becoming a Professional Life Coach, he and Diane S. Menendez covered basic principles and strategies for effective coaching.

Do you want to take your team coaching to the next level? Are you looking for an approach that is flexible, forward-thinking, and can make a real impact? As a coach, you’re well aware of the positive changes that coaching can bring to any team or organisation, big or small. You know that with the right guidance, people can work together to overcome any obstacle. However, the fixed model approach of more traditional team coaching can have limitations in our fast-paced, ever-changing world. Here is where the idea of working emergently comes in.

Discover the power of (finally) getting unstuck, claiming your clarity, and becoming the person whose life you want to live–all through a simple self-care practice you can build into your daily routine. For anyone who's trying to make sense of their life, who wants to get unstuck from the...

In Mind Management, Not Time Management, best-selling author David Kadavy shares the fruits of his decade-long deep dive into how to truly be productive in a constantly changing world. Quit your daily routine. Use the hidden patterns all around you as launchpads to skyrocket your productivity. Do in only five minutes what used to take all day. Let your “passive genius” do your best thinking when you’re not even thinking.

Rooted in Indigenous wisdom and a four-element framework, this book invites readers to rediscover and re-embody the truth that caring for ourselves and caring for the living Earth are one and the same. Global knowledge, personal stories, and natural science for repairing environmental harm...

In this groundbreaking book, a #1 bestseller in South Korea, a financial guru shares the secret to building your fortune using your emotion and opens the door to a new world full of hope and prosperity. When Wharton MBA Jooyun Hong went searching for the key to increasing wealth in a time of...

A masterpiece of warrior wisdom that shows how to overcome obstacles with positive action. The best-selling author, Navy SEAL, and humanitarian Eric Greitens offers a self-help book unlike any other. Two years ago, Eric Greitens unexpectedly heard from a former SEAL comrade, a brother-in-arms he...

Anyone can learn to become a good negotiator. Let me show you how. In this audiobook, I’ll share insider tips as well as teach you how to master the fundamentals, set clear objectives, overcome obstacles (i.e. turn "no" into "yes") and build long-term relationships, whether you are negotiating for yourself or on behalf of your business. I will also give you practical advice and run through real-world scenarios to ensure you have the confidence to tackle your next negotiation head-on.

A fascinating, cinematic, multigenerational history of the Cuban mob in the US from ""America’s top chronicler of organized crime""* and New York Times bestselling author of Havana Nocturne. By the mid 1980s, the criminal underworld in the United States had become an ethnic polyglot; one of...

‘Together, these two have created a flourishing business’ - Vogue Ditch your day job or set up your side project with this ultimate guide to starting and running your own creative business. The Art of Starting guides you from the first step right through to the everyday running of a...