Building Management

In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.

In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.

MASTER YOUR ROLE AS AN EFFECTIVE MANAGER An accessible and practical quick-guide that will help you develop your skills as a manager from Paul Falcone, author of 101 Difficult Conversations to Have With Your Employees and renowned HR and leadership expert. Being a good manager is not a natural...

A new, holistic way to understand money and find your own path to financial freedom, from the wealth-building expert behind One Big Happy Life You deserve to live your dream life. Mastering your finances and learning how to use your money to create that life is a nonnegotiable, because...

Are you an entrepreneur seeking freedom of money to live the biggest future you can dream of? To have freedom of purpose to do what fascinates and motivates you in life? And to have freedom of time and relationship? It’s time to get out of the Wall Street casino and take back control of your financial future. In The Holistic Wealth Strategy: A Framework for Building Legacy Wealth and Unlimited Freedom to Live an Extraordinary Life, Dave Wolcott teaches you how to protect your money while multiplying it like the top one percent do.

Where can a person go to learn how to become a better team player? Your choices are definitely limited. John C. Maxwell takes the pain out of knowing what makes a team tick. If you want to have a better team, you have to develop better players. Great team players, like great teams, are formed...

How to Start a Social Media Management Business is your guide to building a business from the ground up. Whether you're an enthusiastic beginner or a seasoned pro looking to monetize your skills, this book provides instructions on launching, managing, and expanding a social media management business. Discover how to market your services, acquire clients, optimize operations, and scale your business effectively. Filled with practical advice, real-world examples, and the latest industry insights, this book equips you with the knowledge to create a sustainable and rewarding enterprise.

You check email the moment you lift your head off the pillow in the morning. You bring work with you on vacation, sneak glances at your smart phone during family dinners, and take business calls and texts at your kid's sports games. It's as if you've been forced to make a choice between your company or your life, sacrificing time for yourself and family for the sake of career success. But it doesn't have to be that way.

Smart leaders learn from their own mistakes. Smarter leaders learn from other’s mistakes and their successes. Bestselling author and leadership guru Dr. John C. Maxwell wants to help you become the smartest leader you can be by sharing Leadership Gold with you. After more than forty years of...

Are you new to a board and have no idea what’s expected of you? Do you know what a board’s seven key responsibilities are? Do you know what your relationship with the Executive Director should be? If not, this book is for you. So many board members—especially of small nonprofits—want to...

How can you get the most out of your college experience? Do you have all the tools you need to succeed? With the Skills Building Workbook for College Students, you will learn the skills you need to not only get through college, but to excel. Chapters include lessons and exercises or activities such as: Note Taking 101, Introduction to Time Management, Dealing with Procrastination, and Better Writing Skills.

Some people consider thеmѕеlvеѕ wеаlthу because thеу live in a vеrу expensive hоuѕе аnd trаvеl аrоund the wоrld. Othеrѕ bеliеvе thеу are wеаlthу simply bесаuѕе thеу’rе able to pay thеir billѕ on timе. Whаt we will tаlk аbоut here is finаnсiаl wеаlth аnd what it mеаnѕ to you. Building wealth requires hаving thе right infоrmаtiоn, рlаnning, and mаking gооd сhоiсеѕ. This book рrоvidеѕ structured infоrmаtiоn аnd a ѕуѕtеmаtiс аррrоасh tо building wеаlth.

We have the tools for you to tackle day-to-day living! Yes, it is finally here! This essential guide to Cognitive Behavioral Therapy (CBT) shows you how to reshape thoughts, calm anxiety, and regain control of your life. Backed by decades of research, CBT is proven effective across mental, physical, and behavioral health. A review of 345 studies found CBT reduced symptoms across anxiety, depression, IBS, chronic fatigue, and more (Nakao, 2021). Another meta-review showed CBT improves quality of life, reduces anxiety and pain, and sustains benefits for 12+ months (Fordham, 2021).

Whether you are building a small business from the ground up or managing a multinational company, you can learn the seven key traits for leadership success from one of the greatest business innovators and creative thinkers of the 20th century: Walt Disney. Whether you know him as the first to produce cartoons in Technicolor, the mastermind behind the theme park Disneyland, or the founder of the largest entertainment conglomerate, Walt's story of creativity, perseverance in spite of obstacles, and achieving goals resonates and inspires as much today as it ever has.

Profitable Coaching Business Ideas by VentureNest Books is a practical guide aimed at aspiring coaches who wish to transform their passion for helping others into a profitable business. This resource addresses common challenges faced by coaches, such as selecting a niche, creating effective business models, mastering marketing strategies, and ensuring financial growth. The book offers step-by-step instructions for both newcomers and seasoned coaches to launch or enhance their coaching practices with confidence.

This book is your step-by-step guide to building something bigger—something durable. With 50 succinct, hard-hitting lessons, you’ll learn how to create a business that is valuable, profitable, investable, and able to grow well beyond your career. Unlike selling to a third party, succession planning is a gradual transition of ownership and leadership—often over 10 to 20 years. If done right, it can change not just your exit, but your entire approach to building and leading your firm.

Transform your business without disrupting your daily operations—unlock the power of Kaizen, even in the most demanding environments. Are you a leader constantly seeking ways to enhance productivity and success but need help finding sustainable improvement strategies? Do you dream of embedding continuous improvement within your organization without overwhelming your existing workflows? You may also have encountered resistance to introducing new methodologies and need a compelling way to make improvements work in your unique setting.

Are you ready to take control of your financial future in the fast-moving world of cryptocurrency? In Crypto Investing for Beginners 2025, you'll get a clear, easy-to-follow roadmap for building digital wealth—whether you're just starting out or looking to sharpen your investing skills in the era of Bitcoin, Ethereum, and Web3.

Getting a new job or a big promotion is like building a house: You need to get the foundation right for both. With a job, the quick-drying cement is how well you do in your first hundred days, since they establish the foundation for long-term momentum and great performance. Tom Neff and Jim...

Discover the transformative power of emotional intelligence as you journey through seven simple steps to unleash your full potential and lead a more fulfilling life. Are you tired of recurring conflicts, be it with loved ones, your boss, or close friends? Break free from the cycle of destructive arguments and learn to manage your emotions effectively.

Armstrong on Reinventing Performance Management presents a holistic approach to performance management, drawing on Michael Armstrong's vast research and experience. Most organizations have performance management processes in one form or another, but these are often based on formal annual reviews, forced rankings and directly linked to pay decisions. These traditional approaches are often at the expense of ongoing, continuous feedback and focus on looking back at what has or has not been achieved rather than looking forward.