Business Communication Skills

Former hostage negotiator, international peacekeeper and professional interrogator J. Paul Nadeau spent over 31 years as a police officer and specialist, studying human behavior and the art of friendly persuasion. Paul talked hostage-takers into giving up, criminals into confessing, and terrorists into cooperating, and he now offers his persuasion techniques and principles to you in this informative and easy-to-follow guide.

Whether it is a speech, a presentation, a webinar, or even a casual conversation, we have just a few seconds to prove our value. How can we capture our audience's instant attention and support? By mastering our first 20 seconds.

You are missing out on so many relationships in your life. Communication is the bedrock of our relationships. But we often don’t know how to express ourselves, or truly hear others. Make sure that you are not letting amazing people pass you by. Increase your social and emotional awareness. Conversations Skills Training is truly about arming you with the tools you need for effective expression, listening, and relationships.

CIOs need to be able to communicate their thoughts with the rest of their department and the company in order to maintain credibility as a thought-leader. Effective communication is a set of skills that every CIO needs to develop. Learn how in this comprehensive guide.

With Manners Will Take You Where Brains and Money Won't, Donald James goes beyond handshakes and thank-you notes to explain how the true definition of manners is the authentic and genuine way we show up in the world. With inspiring and thought-provoking stories from his 35 years in public affairs and education at NASA, and guided by the lessons his mother taught him, Donald explains how having good manners is a key ingredient to finding purpose, fulfillment, and meaning in business and in life.

Need to speak and make a great impression? If you want to go from fearful to confident and average to outstanding, then this is the book that will take you to a standing ovation. Acclaimed speaker Ron Tsang shows you 15 powerful public speaking lessons in this practical and entertaining book, From Presentation to Standing Ovation.

The S.U.M.O Guy returns with a fun, fast-paced guide to gaining confidence and getting the most out of dealing with other people. With his trademark wit and good humour, Paul McGee arms you with 21 simple, proven methods for quickly building your communication muscle. Packed with priceless insights, expert advice, and skill-building exercises, How To Succeed With People gets you quickly up and running with the skills you need to communicate effectively with bosses, team members, customers, family, friends, neighbours...even complete strangers.

Through his Persuasion Institute, Kurt Mortensen has sought out and studied the Persuasion IQ (PQ) of the world’s top influencers. Now, in this game-changing guide, he’s leveraging his vast knowledge to teach listeners the essential habits, traits, and behaviors necessary to cultivate their natural persuasive abilities. Concentrating on the 10 major Persuasion IQ skills, the book provides listeners an opportunity to assess their own PQ, identify their strengths and weaknesses, and start down a path to enormous success and wealth.

In today's troubled economic market, everything is a tough sell. From products to services, everyone is consuming less as they tighten their belts. In this respect, it's easy to forget that the job interview is becoming more and more like the showroom - where the interview itself is the pitch, and the product you're selling is yourself. The Art of Selling Yourself will provide you with the knowhow you need to navigate today's tough business terrain and achieve success in your career and your life.

Throughout the 10 years experience in coaching and employment counseling, I noticed that introverts feel more challenged when it comes to job hunting. Being an introvert myself, I want to help them become more successful in a professional world that seems more impressed with the extroverted behavior.

The sigma personality type--the lone wolf--may comprise only one percent of the population, but that still accounts for 25 million people in the global workforce alone. There are sigmas in every major theater of life: professional, familial, and social. This audiobook is for them and for the other 99 percent.

What is great leadership? What separates the merely competent leaders from those rare individuals who leave a lasting impression on everyone around them? As one of the world's most in-demand CEO coaches and top leadership gurus, John Mattone has worked with some of our brightest business minds - Apple's Steve Jobs, Pepsi's Roger Enrico, and Nielsen's Armando Uriegas - and he's identified the key qualities that, together, make up the mindset of great leadership.

Maybe you’re trying to make new friends, get that job promotion, be a charismatic leader, or get lucky in love. Do you want to become more than just another one of the crowd? Effective communication verbally, physically, and online will open these doors for you. Through a series of engaging and practical exercises, you'll learn how to banter and build rapport with anyone you meet. You'll discover the secrets of confident body language, effective listening, and engaging storytelling.

The expectations placed upon you are more than mere bullet points in a job description. You know you should contribute during meetings, but obstacles arise. You lose focus, or get interrupted. You fly off course, and start rambling. Perhaps the intimidation factor is so strong, you simply feel you don’t have a voice. Speak Up, Dammit! provides inspirational stories, as well as critical tools, lessons, and exercises, that will help you, at any professional level, overcome obstacles and share your voice at work.

Effective communication is a vital tool for any business owner. Your success is all about getting your point across. It can be the difference between landing a deal and losing out on a prospective opportunity. You should be able to clearly explain the firm's policies to customers and clients and also answer their questions about your products or services in a clear and understandable manner.

This audiobook will make you become a master communicator in a very short period of time, so long as you take what you learn and apply it.

Get results fast with this quick, easy guide to the fundamentals of Communication. Includes how to: •Use body language to build rapport with anyone •Deal with clients and colleagues at all levels •Get what you want in sales or negotiation •Excel in meetings and presentations •Master email and written communication

Owning a business is tough; so is being married. Finally, an audiobook that will help you navigate through many of the main problems married couples face when they become business partners. Things like lack of direction, mixing roles, ineffective communication, and poor money management are a tried-and-true formula for disaster. Stop fighting over the business and putting that added stress to your marriage! Business owners who implement these strategies are able to grow their business and strengthen their marriage simultaneously.

Let's be honest: Your coworkers can drive you crazy sometimes. You spend your days navigating a minefield of passive-aggressive emails, pointless meetings, and downright “less than smart” behavior. You dream of a workplace where you can say what you really think... without getting fired. HR Approved Ways to Say (Almost) Anything to Coworkers is your secret sauce. This book will show you how to tame the chaos, conquer difficult people, and reclaim your sanity—all while keeping your HR record squeaky clean.

The secret to giving better feedback isn't what we say - it's what others hear. Too often, people hear about a past they can't control, not a future they can. That changes with "feedforward" - a radical approach to sharing feedback that unleashes the performance and potential of everyone around us.