Business Conflict Resolution

In Work with Me, author Gini Graham Scott presents her proven conflict resolution model — first outlined in her popular book Resolving Conflict and later in Disagreements, Disputes and All-Out War. Here she applies this model to the workplace, guiding readers on how tomanage emotions and use logic and intuition to resolve common problems on the job.

"We need to talk." Those four little words have the power to strike fear into the heart of the most experienced business person. Well, not anymore. This practical, step-by-step guide will help you break the silence and open the lines of communication in a new, healthy, productive, and profitable way. It's packed with tested tools proven in real-life scenarios and designed to navigate a full range of difficult business conversations.

Conflict exists in every organisation. Sometimes very obviously. Sometimes quietly. Very few love it. If you are frustrated with yourself for not stepping in; with others, for not playing ball; with the politics that get in the way of getting results; with the clearly dysfunctional teams; then this book is for you. A companion to Mentally at Work, but also a stand-alone book, it takes the science of our brains and the reality of the workplace and gives you practical tools to more effectively navigate the elephant in the room, to decrease conflict.

The human longing for respect and dignity is deep and pervasive. Yet, while resolving more than 300 workplace conflicts, author Anna Maravelas has met thousands of individuals struggling with tension and mistrust. Creating a Drama-Free Workplace contains strategies to avoid and reverse these troubling trends. Learn why trust and connectedness slip through our fingers despite our yearnings for workplaces that are grounded in collaboration and success.

The news media is replete with stories of corporate scandal, corruption, and misdeeds. The need for effective crisis management and corporate governance strategies has never been greater. Broken Business explains why corporate scandals happen, what to do when scandals arise in your company, and how to prevent their future occurrence.

Diana McLain Smith addresses key questions about the nature of professional relationships, explaining how companies are irrevocably shaped by positive and negative relationships between colleagues, in a guide that shares strategies for building strong and flexible working relationships that can endure difficult interpersonal challenges.

Do you know how much complaining costs your organization each year? There is evidence that whining has serious negative effects, both personally and professionally. Not only does it demotivate individuals and eat away at their energy, sometimes even making them sick, but it reduces productivity, leads to staff turnover, poisons the work climate and rubs off on customer satisfaction. Is the complaining to be accepted in a workplace? Not at all! Luckily, there are ways to counter this bad habit, whether at work or at home.

The Dealmaker's Ten Commandments contains a practical, no-nonsense methodology for negotiating deals, managing your time, and handling crisis all at the highest level. Peppered with entertainment industry war stories, The Dealmaker's Ten Commandments has been forged in the white-hot crucible of brutal transactional combat.

In times of accelerated change and disruption, peoples’ lagging ability to adapt opens Pandora’s Box for destructive conflict, burnout, and division. In this Black Belt Edition of Spiral Impact: The Power to Get It Done with Grace, Karen Valencic shares how to bring forth your True Power and master the art of conflict to help you foster collaboration, innovation, and civility, greatly impacting your individual sense of freedom and engagement in your life.

Manage your manager to get what you want from your job and your career. As a professional in the business world, you care about doing your job the right way. The quality of your work matters to you, both as a professional and as a person. The company you work for cares about making money, and your boss is evaluated on that basis. Sometimes those goals overlap, but the different priorities mean conflict is inevitable. Take concrete steps to build a relationship with your manager that helps both sides succeed.

Exactly what are the rules these days? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings? Merging classic rules of behavior with new realities of modern business, Excuse Me spotlights dozens of puzzling situations, with suggestions for bridging divides.

Crises are inevitable, but your response to them can shape your legacy. In a world where crises seem to be the new normal, leadership that adapts is more vital than ever. In his new book How Not to Waste a Crisis bestselling Tod Bolsinger offers a refreshing perspective on turning chaos into opportunity. Unlike a typical leadership book, How Not to Waste a Crisis is an invitation to rethink and redefine your approach to leadership in times of upheaval. What sets How Not to Waste a Crisis apart is its vibrant storytelling, engaging illustrations, and practical exercises.

Prepare to be inspired by real-life stories of individuals who have faced similar situations and emerged victorious. Discover how they rallied their allies, leveraged their strengths, and skillfully negotiated their way to success. Each chapter combines practical advice with captivating storytelling, ensuring that you not only gain valuable insights but also enjoy the process. The book goes beyond generic advice by providing you with practical, day-to-day strategies that you can implement immediately.

Enhance communication with your partner without feeling as you speak two different languages. What if a few simple skills could radically improve your life, marriage, and your relationship? Imagine a life with your partner without conflicts, anxiety, and trust. Communication in Relationship will teach you how to use easy, actionable activities to strengthen your marriage by working together or working through problems separately, from open-ended conversation prompts to fast quizzes.

Schwelen in Ihrer Familie seit Jahren bestimmte Konflikte, die regelmäßig Weihnachtsfest, Geburtstagsfeier & Co. verderben? Erleben Sie in Ihrem Team eine destruktive Grundstimmung und trotz aller Bemühungen sind die wirklichen Probleme anscheinend nicht zu lösen? Möchten Sie endlich einen Weg finden, mit dem Schwierigkeiten systematisch und langfristig aus der Welt geschafft werden können - für sich selbst oder als Berater für andere? Dann ist systemische Beratung genau der Ansatz, nach dem Sie gesucht haben, und in diesem Buch erfahren Sie, wie das Ganze funktioniert.

El libro se presenta como una obra exhaustiva que aborda diversos aspectos de la mediación familiar, estructurada en veinte capítulos que proporcionan una visión integral de la disciplina.

Systemische Beratung: Wie Sie mit der Erfolgsmethode der systemischen Theorie als Berater, Führungskraft oder Coach auch die komplexesten Problemlagen aufschlüsseln und das volle Potential Ihrer Klienten freisetzen – Mit Methodenkoffer der systemischen Fragen, konkreten Anwendungsanleitungen sowie anschaulichen Praxisbeispielen.

Stress mit dem Kollegen? Beziehungs-Drama mit dem Partner? In "No More Drama in deinen Beziehungen" enthüllt der Beziehungsexperte Steffen Raebricht ein ungesundes Konfliktmuster zwischen Menschen. Du erfährst: 1. Wie es entsteht. 2. Warum es in unserer Gesellschaft allgegenwärtig ist. 3. Was du tun kannst, um auszusteigen. Übungen, lebensnahe Beispiele und über 30 Grafiken bringen seine verwendete Theorie, das Drama-Dreieck, in die Praxis. Du bekommst konkrete Tipps zum Ausstieg aus der Spirale von Retter, Verfolger und Opfer.

As a manager you have to make decisions - from daily choices about team priorities to deciding which long-term innovation projects to pursue. But most decisions don't have a clear-cut answer, and assessing the alternatives and the risks involved can be overwhelming. You need a smarter approach to making the best choice possible. The HBR Guide to Making Better Decisions provides practical tips and advice to help you identify the problem, evaluate your alternatives, select the right path forward, and follow through successfully.

Viele Führungskräfte betrachten regelmäßige Mitarbeitergespräche als reine Zeitverschwendung. Dabei sind Mitarbeitergespräche eine große Chance, um ein Team zu motivieren, Feedback zu geben und Konflikte beizulegen. Doch nicht alle Führungskräfte wissen, was sie in Mitarbeitergesprächen sagen können, um besonders positiv auf die Mitarbeiter einzuwirken. Die schnellen 55 Führungstipps für Mitarbeitergespräche von Deutschlands Top Führungskräfte-Trainer Wladislaw Jachtchenko sind praxistaugliche Anleitungen für souveräne und effiziente Gespräche mit deinen Mitarbeitern.