Business Management

An expert on the psychology of leadership and the bestselling author of Integrity, Necessary Endings, and Boundaries For Leaders identifies the critical ingredient for personal and professional wellbeing. Most leadership coaching focuses on helping leaders build their skills and knowledge and...

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives.

The Center for Talent Innovation's new study, Mission Critical: Unlocking the Value of Veterans in the Workforce, reveals how companies can ensure their veteran talent thrives in the corporate world.

As we stand in June 2025, it is our hope that this handbook serves its intended purpose: to empower professionals across diverse fields to engage with AI tools like Gemini, ChatGPT, Claude, CoPilot, and Grok with greater skill, confidence, and ethical awareness. May it contribute to a future where human ingenuity is augmented by artificial intelligence, leading to more innovative, efficient, and responsible professional work.

This book is a candid, experience-driven exploration of how the world of work has profoundly changed—and how leadership and organizations must change with it. Drawing on decades of real-world observation, the authors, Jennifer Long and Todd Conklin, challenge the outdated tools and mindsets many leaders still rely on, arguing that these approaches are no longer effective in today’s complex and fast-evolving environment.

Traditional Eastern wisdom and real-life business experience come together in this brief and practical guide, which offers a step-by-step plan that will help readers adopt a more successful way of working and living. Karmic Management is a little book with a revolutionary message. It turns traditional business mentality on its head by stating simply that helping others become successful - suppliers, customers, even competitors - is the real key to success in life as well as in business.

Devenez un leader aujourd'hui ! Le best-seller de New York Times "Développez votre leadership" est le premier et le plus célèbre livre de John С.Maxwell - un conférencier américain, entraîneur et expert en leadership - qui s'est vendu plus d'un million d'exemplaires.Dans cet ouvrage, vous découvrirez les fondements du leadership que John Maxwell a utilisés en tant que pasteur et dirigeant d'entreprise pendant plus de quarante ans. Ces mêmes principes et pratiques sont valables pour les leaders de tous les jours dans tous les domaines de la vie.

In Superhero Leadership, Cuneo distills decades of leadership experience into the 28 cardinal virtues that define transcendent leadership—the most important attitudes, philosophies, behaviors, and instincts that you need to become a superhuman leader.

Build a record-breaking, world-class team that maximizes your profitability and increases your freedom as an entrepreneur. I’ve led teams that drove 100s of millions of dollars in sales while working in my corporate career. Only to find that the world of entrepreneurship didn’t view building teams the same way the corporate world did. However, I knew that without a team in place, you can’t truly scale your company. You can make sales, you can market, you can serve, but without a team, you will be severely limited in the way your company is able to grow.

During his long business career, Donald Trump has known astonishing highs and lows. In Never Give Up, the world's most famous businessman talks candidly about his own biggest challenges, lowest moments, and toughest fights - and how he turned those setbacks into new successes.

New York Times best-selling author Patrick Lencioni has written a dozen books that focus on how leaders can build teams and lead organizations. In The Motive, he shifts his attention toward helping them understand the importance of why they're leading in the first place. Lencioni thrusts his listeners into a day-long conversation between rival CEOs. Shay Davis is the CEO of Golden Gate Alarm, who, after just a year in his role, is beginning to worry about his job and is desperate to figure out how to turn things around.

As the cofounder of Waze—the world's leading commuting and navigation app with more than 700 million users to date, and which Google acquired in 2013 for $1.15 billion—Levine is committed to spreading entrepreneurial thinking so that other founders, managers, and employees in the tech space can build their own highly valued companies. Levine offers an inside look at the creation and sale of Waze and his second unicorn, Moovit, revealing the formula that drove those companies to compete with industry veterans and giants alike.

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals.

Napoléon Hill décompose ici une philosophie intemporelle de persuasion en clés concrètes pour que le "maître vendeur" en vous puisse atteindre le maximum de son potentiel. L’auteur du best-seller Réfléchissez et devenez riche fut le premier à découvrir les dénominateurs communs des personnes hors du commun. Tous ceux qui réussissent le plus dans leur vie partagent certaines qualités. L’une d’entre elles est de maîtriser une composante essentielle de la réussite : la faculté à conclure une vente ou persuader de l’achat d’un service.

With expert techniques that can improve sales and communication skills of everyone from Fortune 500 sales professionals to strip mall shoes salesmen, this guide teaches listeners how to recognize vital nonverbal clues, how to resolve the five most common customer concerns during the sales process, and even includes a homeowner's guide on how to effectively get rid of door-to-door salespeople.

When you put learning at the center of everything you do, you grow your career, your leadership, your relationships, and your joy and fulfillment in life. But even for people who are naturally curious and interested in solving problems, being an effective learner who can turn their learning into action takes insight and practice. With infectious enthusiasm and optimism, David Novak shows you how to master active learning.

At most technology companies, you'll reach Senior software engineer, the career level for software engineers, in five to eight years. At the career level, your company's career ladder won't require that you work towards the next promotion; being promoted further is an exception rather than expected. This is also when many engineers are first given an opportunity to move into engineering management.

Les meilleurs leaders ne perdent pas de temps à remuer ciel et terre. Ils savent cultiver leur tranquillité intérieure. Ils l’ont appris : plus ils sont tranquilles, plus ils sont performants. Que se passe-t-il lorsque votre montre glisse de votre poignet et tombe au fond d’un lac ? Vous vous agitez. L’eau se brouille. Vous vous énervez. Vous tombez sur les nerfs de tout le monde ! Et s’il suffisait de se calmer, d’attendre que l’eau redevienne limpide pour y voir plus clair?

Bruce Greenwald, one of the nation's leading business professors, presents a new and simplified approach to strategy that cuts through much of the fog that has surrounded the subject. Based on his hugely popular course at Columbia Business School, Greenwald and his co-author, Judd Kahn, offer an easy-to-follow method for understanding the competitive structure of your industry and developing an appropriate strategy for your specific position.

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.