Business Organization

“I had better get used to this,” he said. “Used to what?” she asked. “A life of stress.” This was a conversation Philip had with his mother three years after he started his first company. He was sixteen and had already submitted to the belief that the rest of his life as an entrepreneur would be filled with constant worry and tension. He could see no other way. There is something fundamentally wrong with our culture’s way of working. We may be productive, but at what cost and for what purpose? How do we lead a successful and happy organization without damaging our own lives and others?

This essential playbook shows how companies can scale success by coupling digital strategies with an investment in the health of their organizations and the people within. To scale and grow, a company must get the organizational elements right. That begins with having the right strategy, the right leadership to drive it, and the right talent, culture, and organizational design to realize a company’s potential. This is especially true in the AI era, where a company’s most valuable assets are its people.

Dynamic capability management provides the road map for proactive disruption. It helps modern businesses deal with volatility, rapid growth, and new skills in a much smarter manner. This groundbreaking book explains why dynamic capability management is the way to go for the future-ready organization. It demonstrates how traditional management practices are evolving to meet the needs of a blended workforce. It shatters conventional organizational structures, provides a robust new talent framework, and presents a practical blueprint to make any business truly future-ready.

Talent in the workplace is increasingly identified as a key factor in determining success. If effectively managed it has the potential to be a productive resource capable of adding value and competitive advantage to an organization. The Talent Powered Organization takes a strategic yet practical view of talent. Drawing on research and real-life experiences with clients, the authors provide a series of conceptual frameworks to attract, develop, and retain the best workforce.

Why do some fights for justice stall while others succeed? A seasoned strategist reveals the difference between presence and power—and offers everyday people tools to turn outrage into outcomes that stick. Over two decades on the frontlines of social change in leadership roles at GLAAD and...

Paul Williams and Andreas Krebs take a no-punches-held look at the stories we tell ourselves about business success. The rags-to-riches tale is tempting, but we don’t have to search far to see that most organizations rise for a time, only to experience a dramatic fall from grace. Just look at some of the companies that used to be household names: Nokia, AOL, Pan Am, Woolworth, and Blockbuster. The Illusion of Invincibility examines the why of success and failure. It’s a smart, funny, and radical look at how to build and sustain a great organization.

Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons. This audiobook will help any customer-facing organization deliver better customer experiences, save money, and increase revenue. Veteran customer service experts Bill Price and David Jaffe, coauthors of the best seller The Best Service Is No Service, explain how organizations can design products, sales, and support so that customer effort is reduced or, better still, removed.

In The Human Experience, John Sills draws upon extensive research and illustrative case studies to explain that the emotional experience is just as important as the functional one, and, if done right, will create a more efficient business. He also demonstrates that the customer experience is not just the responsibility of front-line employees, but shared across the company.

Need significant outcomes quickly? But does everything feel like swimming through peanut butter? It is time to Unblock your organization. Perhaps you want to double your company’s market share or reinvent its core business. Or you are bringing a new product to market or need to implement regulations. If so, this book is for you; it’s designed for leaders who want to move the needle.

Is your IT system an asset or a hindrance to your organization's success? More important, can you tell the difference? Unlike other well-recognized professions, information technology is still in its infancy. With this book you will gain an understanding of how IT systems and tools can offer your organization the best chance to succeed.

Document your leadership vision, then transform your organization into it...and leave the legacy of an organization that performs brilliantly now and long after you've moved on.

Unleash Transformational Leadership - Unlock your potential to empower & inspire your organization and create a culture of success. Are you ready to unleash the leader within you and revolutionize your organization? Look no further than "Unleashing Transformational Leadership" - the ultimate guide to unlocking your full potential, empowering your team, and creating a culture of unparalleled success.

A practical handbook examining how established businesses can use their unique advantages to fight back and win in a digital arena too often dominated by tech start-ups, disruptors and unicorns. The big tech companies (Alphabet, Amazon, Apple, Meta, Microsoft) have had an enormous impact on our everyday lives. A new wave of start-ups in the tech sector has dominated the press and swallowed up huge amounts of investment. But what about those established companies in the traditional parts of the world’s economies, from energy, industrial and consumer goods to travel and health?

In the context of global economic recession, fear has become institutionalized in many organizations, both in the private and public sectors. Board directors are under pressure from shareholders, senior executives are attempting to maintain sales in a nervous market and many people are concerned about job security and maintaining their living standards. The Psychology of Fear in Organizations shows how fear manifests itself in large organizations and how it impacts on the workforce.

Picture the worst boss you ever had. Some or all of the following terms will probably come to mind: self-centered, liar, autocratic, has favorites, bullies, doesn't listen, dismisses your ideas, etc. Then think of the best boss you ever had. You will probably think of qualities such as the following: honest, keeps you in the loop, treats everyone the same, treats you with respect, wants your ideas on how to improve things, cares about you and your co-workers, good communicator, etc.

This book offers a new model for creating inclusive organizations and illuminates the vital role that diversity plays in developing solutions to the critical social, environmental, and leadership challenges we face. While many companies are focusing on DEI efforts, what we need is to take inclusion to the next level. Our massive social, economic, and environmental challenges can only be solved only when organizations and institutions embrace complete inclusion.

Are we driving off a digital cliff and heading for disaster, unable to focus, maintain concentration, or form the human bonds that make life worth living? Are media and business doomed and about to be replaced by amateur hour? The world, as Nick Bilton—with tongue-in-cheek—shows, has been...

Haven't women gotten everything they want? Economic power? Social influence? Business clout? Yes, but it turns out that these fantastic gains have come at a heavy price, as consumer goods experts Michael J. Silverstein and Kate Sayre discovered in an unprecedented study of 12,000 women in forty...

Today's leaders know that speed and agility are the keys to any company's success, and yet many are frustrated that their organizations can't move fast enough to stay competitive. The typical chain of command is too slow; internal resources are too limited; people are already executing beyond normal expectations. As the pace accelerates, how do you inspire people's energy and creativity? How do you collaborate with customers, vendors, and partners to keep your organization on the cutting edge?

With reasoned insight, new data, real-world cases, and practical guidance, Code Halos shows seasoned executives, entrepreneurs, students, line-of-business owners, and technology leaders how to master the new rules of the Code Halo economy.