Business Organization

The Safety Effect will help you replicate the conditions shared by Google's most effective teams. Psychological safety is the primary driver of team effectiveness at Google, more important than seniority, individual team member performance, and hundreds of other variables. When we work in a psychologically safe workplace, we comfortably share ideas for improvement, ask for help when we need it, and celebrate our successes.

As president and CEO of Scripps Health, one of America's most prestigious health systems, Chris Van Gorder presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position. While hospitals and health systems nationwide have laid people off or are closing their doors, Scripps is financially healthy, has added thousands of employees (even with a no-layoff philosophy), and has developed a reputation as a top employer. What are the secrets to this remarkable story?

In this must-listen book, you'll learn about Dr. Pelè’s groundbreaking strategies, systems, and software for harnessing the science-backed tools of Profitable Happiness™ to create a culture of collaboration, innovation, and engagement that delivers high performance in your organization.

In I Am Accountable, renowned speaker and consultant Sam Silverstein explains how accountability is the secret to filling your life with more meaning, more success, and more joy - and it all starts with your mind-set. In order to create a truly meaningful life, we must first accept that the problem is never other people. “The real problem,” Sam Silverstein maintains, “is what we believe about other people.”

You have a great company and mission and are excited to make a difference with your product and service. Some years have been great and others not so great. You are hopeful consistent results will happen soon, but you struggle with inconsistent performance with your people. You may be asking yourself...what can I do about it? Although many times "people" are considered the soft stuff, they are the hard stuff - and the biggest expense and asset of your organization. What is the secret to becoming the organization that everyone wants to work for - and to do business with?

Most organizations realize that to succeed in today’s turbulent world, they need to perform as an integrated whole to tap into innovations and good ideas. Yet many still find it difficult to capture the collective intelligence of their employees and customers. Companies don’t know what they know—but they need to learn soon.

Too often discussions of management practice focus exclusively on managing people and organizational issues. Rarely, however, do they incorporate a discussion about technology or address all three dimensions in a balanced way. When they do, the result is game changing. In our hypercompetitive environment, those managers who are outstanding at being plugged into their people, technology, and organizational processes simultaneously excel at coming up with effective business solutions.

Here’s the hard truth: When your sales organization stalls, there’s no single magic trick that can fix it. And when throwing money at digital lead generators, all-star sales recruits, and team-building retreats isn’t boosting your sales, it’s time to get back to basics. Set Up to Win shows you three frameworks that will stabilize and grow your company’s revenue long term using the power of your greatest asset—your team. (And yes, it also gives you a short-term road map to get your sales out of the danger zone.)

One man's mistake is another man's lesson. Don't let Scott Miller's success story fool you. He has made and learned from many mistakes in his career. Marketing Mess to Brand Success shares a career's worth of horrifying mistakes, missteps, and lessons learned. Whether you're starting a new company, a brand manager figuring out the best brand strategy or brand positioning for a niche market, or trying to land your first job as a marketing manager or brand manager, this book is designed to prepare you for many of the inevitable challenges that you will encounter.

Disruption creates 10 times the opportunity to advance your organization and your career, according to former CEO and author Peter J. Boni. In All Hands on Deck: Navigating Your Team Through Crisis, Getting Your Organization Unstuck, and Emerging Victorious, Boni shows any leader or aspiring leader exactly what to do. Following his advice, recognition and rewards come quickly.

The Innovation Mandate offers a clear and straightforward pathway to profitable innovation. It demystifies the concept, making it easy to understand, implement, and measure. The audiobook centers around three simple concepts: Innovation generates profits; innovation, in the form of new, profitable ideas, can come from anywhere; and identifying, harnessing, evaluating, and implementing these new ideas cannot be left to chance. Additionally, the audiobook offers a five-point checklist to ensure your company is innovation ready.

Traditionally, human resources has focused on recruiting good people, preparing them for assignments, motivating them to perform, and retaining them. These functions remain essential. But to be successful in turbulent times like ours, human capital strategy needs to be broader and much more far reaching.

People are the heartbeat of business! Leaders are the life force of every team. Just as the heart pulses our nutrient-rich blood to each organ in the body, leaders push out encouragement, direction, correction, energy, growth, and influence to the team. Now more than ever, how leaders handle each pulse can empower or weaken leadership, engage or disengage teams, and positively or negatively impact an entire organization. Dawn S. Kirk shares her proven six Pulses of Heartbeat Leadership to empower leader.

Transform your business or nonprofit organization. The Disney Difference is a must-listen for fans of Disney or for anyone who wants to apply the lessons and magic of Walt Disney to their organization. If you serve customers, charitable donors, or guests, this book will show you how you can give your best and give everyone a more magical experience.

In Work with Me, author Gini Graham Scott presents her proven conflict resolution model — first outlined in her popular book Resolving Conflict and later in Disagreements, Disputes and All-Out War. Here she applies this model to the workplace, guiding readers on how tomanage emotions and use logic and intuition to resolve common problems on the job.

From one of the most respected names in business and leadership, a rare look at the specifics of how great leaders achieve "common purpose" and success within their organizations.

Time has become a precious commodity, so business leaders who can save their customers’ time more effectively than competitors do will win their loyalty. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time.

The Only Leadership Book You'll Ever Need teaches leaders how to overcome their most difficult obstacle: employee engagement. By pinpointing specific areas leaders can focus on and change,this book shows how one leader can effectively change the entire workplace environment - for the better.

When it comes to the gender gap, it is not enough to ask women to "lean in" and demand promotions and raises. Organizations have an obligation to level up and provide women with more opportunities for advancement. In this book, leadership and governance expert Carol Geffner makes a strong case that for women to reach their full potential, workplaces and their leaders must take a more proactive role in combating gender discrimination.

The level of complexity in most organizations today is staggering—and it's only getting worse. There are so many choices to be made, people to involve, processes to manage, and facts to analyze, it's impossible to get things done. And in today's hypercompetitive world, that can be fatal. Yet complexity doesn't happen on its own. Managers unwittingly create it, often through well-intended decisions. In Simply Effective, Ron Ashkenas provides a playbook for regaining control, focused on the four major causes of complexity.