Business Performance

Leaders have an unprecedented opportunity to overcome the great disconnect between employers and employees by inviting individuals to become part of something bigger than themselves—to belong. Belonging Rules gives leaders the tools, knowledge, and confidence to harness belonging to address the workplace’s most critical challenges.

Recognized as the leading expert on executive compensation, Robin Ferracone combines her own 20 years of experience with interviews with executives and compensation committees to provide a clear examination of and guidance on determining pay packages, actions, and designs.

Together We Rise recounts the uplifting true stories of 15 passionate and unbreakable lady leaders. In this text are inspiring tales of moving across the country on a whim to chase your dreams, of living with and overcoming unbearable grief, and of learning how to build confidence in the face of adversity.

The Bridge to Excellence is not just a means of getting your organization from the beginning to the end of a particular journey. It is the organization and every organization has a Bridge, whether utilized or not. Does your Bridge take your organization across the roiling rivers of competition, technological change, evolving customer preferences, workforce changes, supply chain disruptions, pandemics, regulation, and more? Does it carry you over all of this to the goal of Sustainable Excellence, or does it take you somewhere else?

Bill Lucia and Deb Kelly embarked on a journey to transform their company. Together with the best executive team in the business, a workforce with unparalleled passion and commitment to serve, and a handful of really smart partners, they have proven that anything is possible when you truly unleash the power of your people. This book tells you how they did that and how you can too.

Regardless of what you want, the Seeing Success formula is for gaining clarity and getting on your way toward your success. This book addresses the idea that getting our minds straight is the first step toward our success, and then provides the tactical framework for setting goals and subgoals; formulating a plan to achieve those goals; and getting you on your way to the life you really want.

What if you could guarantee your customers an amazing experience, and then deliver on that promise every time? The Guaranteed Customer Experience is a step-by-step guide to earning customer-driven growth. Discover how experience guarantees can help you win more customers, improve retention, and restore trust after service failures.

Success is built on connections we make with people and ideas. Whether it's connecting with customers to improve their service experience, or connecting with the strategic business plan and objectives for the coming year, the foundation for success starts with connection. In Connect, Keith Harrell and Hattie Hill reveal the seven core competencies needed to connect individuals and organizations in order to heighten productivity and to maximize personal and professional success.

Talent in the workplace is increasingly identified as a key factor in determining success. If effectively managed it has the potential to be a productive resource capable of adding value and competitive advantage to an organization. The Talent Powered Organization takes a strategic yet practical view of talent. Drawing on research and real-life experiences with clients, the authors provide a series of conceptual frameworks to attract, develop, and retain the best workforce.

There's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counselling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. The updated and revised edition of Coaching, Counselling & Mentoring gives managers specific, practical techniques for using all three to improve the performance of all their people.

In The Ask Framework, executive coach Carole Stizza walks listeners through how to gain positive, productive feedback from their supervisors, coworkers, and team members. With the right kind of responses, you can understand your strengths and discover your talents, leading to better job performance, more focused leadership, and greater career success.

Leadership Lessons, Volume 2 is a book that is all about how to improve organizational performance. The central focus of all these essays is improving the ability to understand the dynamics at play that are impacting their organizations. The purpose is to help organizations and the people within them to be able to realize their individual and collective potential. Many of the essays are titled in the form of a question because if you don’t learn to ask better questions, you will never get the answers you really need.

Everyone has the right to be well managed. And it is possible to be “just” at work - to treat others as you would be treated. These are radical propositions. When you live by them, the people you lead through your management hierarchy understand the context of the work they’re doing. They feel connected to the overall purpose of the enterprise and are aligned to its vision and values.

A healthy corporate culture is the secret to an organization's performance. The good news is that employees already embody the values needed to propel the organization to its goals, but institutional roadblocks get in the way. All too often leaders don't know how to diagnose their culture in order to clear these roadblocks to performance. The 3 Power Values presents a breakthrough model that permits leaders to measure and manage culture.

Are you ready for your confidence to explode? Ready for your audiences to request you again and again? Ready to add some zeros and commas to your bank account? Regardless of your industry, profession, job, career, dream, or aspiration, there is a universal skill that you can develop that will be responsible for a large portion of your overall success. What is that skill? It's public speaking and presentation.

In Blind Spots, you will discover how false assumptions, emotional detachment, outdated core beliefs, and unconscious habits can conspire against you, block your progress as well as your performance. This book isn’t just theory, it includes real-life examples and offers practical solutions for dealing with them in ways that benefit you, your teams, and your organization.

In order to succeed in just about anything we set our minds to, we need a strong, positive mindset. Throughout this audiobook, we will be taking you through how affirmations can be used to build this positive mindset and positively affect various aspects of your life.

Welcome to the 9th Stratum: Your guide to high performance. The 9th Stratum concept was developed over two decades through the study, testing, and application of techniques and practices observed in low to high performers and validated with real world results. This revealed the specific performance-based skills, behaviors, routines, and habits that are practiced daily by high-performers from all industries. Understanding and applying these skills is critical for those who have yet to establish consistent goal achievement—and the success that follows.

Tip is a timeless, inspirational story created to remind anyone in a position judged by performance that the only way to achieve continued recognition and growth in work and life is to take personal accountability for your reputation and results. Whatever your role, or level of success in your career, Tip is a guide that will help you discover, or remember, how to consistently bring unique value to your team, your organization, and your most important customers.

The question isn’t if Instagram is a worthwhile way to spend your time and energy marketing your business, because it absolutely is! The question is, how do you make yourself stand out from the crowd inside the Instagram world. If you are interested in separating yourself from the pack, then Social Media Marketing 2019: The Power of Instagram Marketing - How to Win Followers & Influence Millions Online Using Highly Effective Personal Branding & Digital Networking Strategies is the book you have been waiting for.