Business Relationship Management

Entscheide dich dafür, dein Leben zu genießen! Ist Produktivität einfach nur Disziplin und harte Arbeit? Muss der Weg zum Erfolg immer mühsam sein oder sogar frustrierend? Nein, sagt Dr. Ali Abdaal, ganz im Gegenteil. Der Experte für Produktivität zeigt eindrucksvoll und wissenschaftlich fundiert, dass der Erfolg sich vor allem dann einstellt, wenn wir uns gut fühlen. Mithilfe von Tools und Übungen können wir lernen, unsere Aufgaben spielerisch und mit Freude zu erledigen, und so ganz entspannt unsere persönlichen Ziele erreichen.

Kill stress. Resurrect peace, joy, and self-control. Overwhelmed by life? Feel stuck in the chaos of endless commitments? You are not alone. People die every day due to stress-related illnesses. But, it doesn't have to be that way. In The Stress Less Business Owner, discover how to eliminate stress triggers and maintain balance in your personal and professional life.

"Less is more" - or, more specifically, the less you have to do, the more life you have to live. Efficiency expert Ari Meisel details his "Less Doing" philosophy, which will streamline your life, and make everything easier. In business and our personal lives, it often seems as if the only way to get more done is by putting in more time - more hours at the office, more days running errands. But what if there were a way that we could do less, and free up more time for the things and people we love? If this sounds like what you need, Ari Meisel has the program for you.

Not all customers are the same, regardless of how they appear on the surface. The most successful companies, from Amazon to Best Buy, understand their best customers are their most valuable asset, and they tailor their acquisition, development, and retention efforts to those customers. In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.

In QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes listeners to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life.

Full of compassion and encouragement, Stretched Too Thin will empower women with useful insights and tools to thrive as working moms.

Are you a working mother who feels frazzled and frenetic? This book is for you! Research shows that working mothers experience up to 40% more stress and that women’s happiness has been declining since the 1970s.

Imagine if you could list and sell more homes and still have time to read, exercise, sleep, and spend time with your family! The only productivity guide based on solid research and interviews with real estate moguls, billionaires, millionaires, entrepreneurs, Olympic athletes, and successful business executives.

Dale Carnegie's unique and powerful approach to leadership training is based on wisdom and expertise gained from developing leaders longer than any other professional development organization. Lead! is for new or experienced leaders alike who want to be more effective at motivating and inspiring their teams. This book is designed from the proven Dale Carnegie Leadership Success Model and Dale Carnegie's Human Relationships Principles to help you understand tools and techniques to address common leadership challenges....

Driven entrepreneurs seem to always be in search of their "unicorn" team - that match made in heaven that opens the door to freedom and endless possibility. Unfortunately, huge obstacles - the "elephants" - tend to get in the way. Bringing her expertise from HR to EQ, Caroline Stokes offers real-world solutions to the people management problems business owners like you face right now.

Smart Mom, Rich Mom explores how women today are navigating the financially challenging career/parenting years. Written by a national money columnist and mom of two, the book chronicles people who have stayed in the game - full-time, freelance, self-employed, and more - and emerged more prosperous and empowered. Kids change our lives, adding joy but draining bank accounts. Smart Mom, Rich Mom helps you adopt healthy habits - and make hard decisions - that pay off in abundance.

There are different kinds of difficult people, and what you'll learn first in this audiobook is to recognize them for who they are. You won't be able to cure them, they would have to go into therapy most of the time to become better versions of themselves. But you'll also find your weapons to overcome the obstacles these aggressive, negative, or just silent people erect on your path. Working in stages to assess the situation and the profile of the difficult people you face, you'll be able to shield yourself and turn their shortcomings into an opportunity for both of you.

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Successful leaders build and maintain productive, mutually-beneficial relationships - inside and outside of their organizations. They purposefully shape workplace culture that retains talent, cultivates innovation and supports the organization's goals. And they achieve excellence in teamwork and organizational execution - the nuts and bolts of collaborative action that actually produces desired results.

Imagine being less stressed, more focused, and happier every day of your life. Start Here outlines a program designed to help you do just that by cross-training the skill of lifelong well-being. If given the choice, we would all choose to be less stressed, to feel happier, and to experience a more optimal state of well-being. So why are these outcomes so hard to achieve? The answer is quite simple: No one has taught us how.

In Dr. Diane Hamilton’s provocative new book, she uncovers what could foreseeably be the next movement to enhance human performance, a critical and direct link to improving motivation and communication-based issues that challenge organizations. Drawing on decades of research and incorporating interviews from some of the top leaders of our time, Hamilton examines the factors that influence curiosity including fear, assumptions, technology, and environment (FATE). Her ground-breaking research provides an action plan to transform individuals and organizations.

Almost every interaction involves negotiation, yet we often miss the cues that would allow us to make the most of these exchanges. In Getting (More of) What You Want, Margaret Neale and Thomas Lys draw on the latest advances in psychology and economics to provide new strategies for anyone shopping for a car, lobbying for a raise, or simply haggling over who takes out the trash. Getting (More of) What You Want shows how inexperienced negotiators regularly leave significant value on the table - and reveals how you can claim it.

Many of us spend precious time focusing on the incessant emails, texts, notifications, ads, etc. that seem important—even urgent—to our success and happiness, but, in reality, only complicate our lives and take us even further from our goals. In Get It Done Now!, Brian addresses this challenge of distraction in its many forms and shows you how to focus on your most important task so you can get it done now!

NLP: The Essential Handbook for Business is a straight-talking, highly practical guide to using NLP to significantly improve your results at work. Whether you want to be a better leader, manager, negotiator, salesperson, or decision-maker, you can learn proven NLP techniques that will boost your career as well as the performance of colleagues and the organization itself.

We struggle to manage complexity every day. We follow intricate diets to lose weight, juggle multiple remotes to operate our home entertainment systems, face proliferating data at the office, and hack through thickets of regulation at tax time. But complexity isn't destiny. Sull and Eisenhardt argue there's a better way: by developing a few simple yet effective rules, you can tackle even the most complex problems.