Business Relationship Management

Citing a wealth of research data and drawing on illustrative anecdotes, The Burnout Challenge shows how organizations can change to promote sustainable productivity. Christina Maslach and Michael P. Leiter provide useful tools for identifying the signs of employee burnout, most often exhaustion, cynicism, and ineffectiveness. They also advise managers on assembling and interpreting worker self-evaluation surveys, which can reveal workplace problems and potential solutions. And when it comes to implementing change, Maslach and Leiter offer practical, evidence-driven guidance.

Here at last is a clear, easy-to-follow interpretation of the classic Chinese text The Art of War by Sun Tzu which incorporates modern business lessons to make this relevant and accessible to today's executive facing strategic and competitive challenges. For years, business schools and professional consultants have turned to Sun Tzu's 2,500-year-old Chinese text for its invaluable commentary on such topics as leadership, strategy, organization, competition and cooperation.

There's an 80 percent chance you're poor. Time poor, that is. Four out of five adults report feeling that they have too much to do and not enough time to do it. These time-poor people experience less joy each day. They laugh less. They are less healthy, less productive, and more likely to divorce. In one study, time stress produced a stronger negative effect on happiness than unemployment. How can we escape the time traps that make us feel this way and keep us from living our best lives?

This audiobook will make you become a master communicator in a very short period of time, so long as you take what you learn and apply it.

Anfänglich war Werner ein erfolgreicher Betriebs-Berater von großen Fitnessanlagen. Seine Sanierungs-Aufträge übernahm er auf reiner Erfolgsbasis. Trotz dem großen Erfolg geriet er in finanzielle Schwierigkeiten, weil sich drei Auftraggeber zur Zahlung weigerten. Werner tat sich mit einem Freund zusammen. Sie entschlossen sich, nach Amerika in die Spieler-Stadt Reno/Nevada auszuwandern. Die beiden Freunde gründeten dafür eine Franchise-Gesellschaft und wollten unter dem Namen Swiss Training in Amerika und Europa expandieren. Der Start in Amerika missriet gründlich.

“Getting Past No is the most elegant handbook on the challenge of difficult negotiation and difficult people.”—Leonard A. Lauder, president, Estée Lauder Companies “Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it...

Have you tried making your marriage work, but you're still unhappy? Or, are you just starting out and want to make sure you have a happy marriage from the start? Either way, then this book is for you. In Relationship Tips for a Happy Marriage, you'll discover that the answer to creating the connection and love that you're looking for may be as simple as improving your communication.

Leading on the Frontline brings humanitarian leadership into the boardroom, giving business leaders a powerful lesson in engagement, motivation, inspiration, and innovation. Drawing upon a lifetime of humanitarian work in some of the world's most difficult places, author Linda Cruse shares stories from the front line that illustrate how to dig deep, inspire, thrive, and more.

Visionary business leader Greg Brenneman has written the 21st-century companion to Stephen Covey's classic The 7 Habits of Highly Effective People. Like Covey before him, Brenneman believes that true business success and personal fulfillment are two sides of the same coin. The techniques that will grow your business will also help you achieve a rich, purposeful, and integrated life.

Napoleon Hill and W. Clement Stone were two of the most inspiring, motivating figures of the 20th century personal development movement. In this, their legendary collaboration, these two icons present a formula for successful living that is unsurpassed in its simplicity, practicality, and power.

Not all customers are the same, regardless of how they appear on the surface. The most successful companies, from Amazon to Best Buy, understand their best customers are their most valuable asset, and they tailor their acquisition, development, and retention efforts to those customers. In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.

In The Leader Within Us, business leader and experienced mentor Warren Rustand finally puts in writing the basic principles of what he calls a life by design--that is, a life that, through deliberate choice and hard work, reflects the vision and aspirations of the person living it. These are the same principles that Rustand has enacted in his own life and has taught to many other adults who have come to him for guidance. You will find his story, and some of their stories, in this book.

Stuck in cycles of inaction and self-sabotage? Does procrastination keep you from reaching your potential? Every day, your ambitions clash with habits that leave you unfocused, overwhelmed, and searching for a way to move forward. What if proven methods could break those patterns and replace them with purpose, discipline, and steady progress? Discover Ikigai, Kaizen, and Hansei—three powerful Japanese principles to help you reclaim your time, reshape your habits, and align your life with what truly matters.

Think about your five closest friends. Are they happy? Do they live their lives with purpose? Do you? We put on a fake front for what we want people to see and think about us, but the reality is most people aren’t happy. We’re lost. We settle. We aren’t happy with where we are. You can’t be happy if you don’t know your purpose. It’s not possible. You want more but you don’t even know where to start. You know there is more out there. You see others having success and you want it, too; there is nothing wrong with that. You just need help finding your purpose.

Your happiness and your success depend on your working relationships. Every working relationship can be better. This book shows you how to build the best possible relationship.

Leadership teacher Kelly Wendorf offers a new approach to leading and living inspired by two profound sources of ancient wisdom: original peoples and Equus (the horse), grounded in evidence-based principles of neuroscience. In her groundbreaking EQUUS training program, Wendorf teaches a way of leadership modeled on a 56 million-year-old system of the horse herd - a path that has allowed humans and horses alike to survive the kinds of global and societal threats we now face, such as climate change and mass extinction.

Legendary organizational scholar Edgar Schein and former Silicon Valley executive Peter Schein say leadership today requires that people transcend their hierarchical roles and relate to each other as human beings—what they call humble leadership. In such relationships, new ideas can flow freely, mistakes can come to light immediately, and course corrections can be made in real time rather than “by committee” or by order of the lone heroic CEO.

Built upon the foundation of legendary coach John Wooden’s Pyramid of Success, Brian Biro uses powerful stories and compelling anecdotes to create a new vision for personal leadership to help every listener move from fear to freedom, from failure to faith, and from ego to ‘we-go’.

Every business leader and entrepreneur should strive for success as well as deep fulfillment and happiness. Few, however, if they are being honest, actually achieve their goals. This causes great disappointment and disillusionment. Many decide they must make a choice between these seemingly opposing states. Is it even possible to be spiritual, incredibly happy and fulfilled and wealthy - all at the same time?

Here is Conwell's classic inspirational speech about finding the resources to achieve all desirable things in your own community.