Business Relationship Management

There are different kinds of difficult people, and what you'll learn first in this audiobook is to recognize them for who they are. You won't be able to cure them, they would have to go into therapy most of the time to become better versions of themselves. But you'll also find your weapons to overcome the obstacles these aggressive, negative, or just silent people erect on your path. Working in stages to assess the situation and the profile of the difficult people you face, you'll be able to shield yourself and turn their shortcomings into an opportunity for both of you.

For more than sixty years the rock-solid, time-tested advice in this book has carried thousands of now famous people up the ladder of success in their business and personal lives. Now this previously revised and updated bestseller is available in trade paperback for the first time to help you achieve your maximum potential throughout the next century!

Why are some people more successful in business than others? Why do some businesses flourish where others fail? Renowned business speaker and author Brian Tracy has discovered the answers to these profoundly puzzling questions. In this eye-opening practical audio guide, he presents a set of principles or "universal laws" that lie behind the success of business people everywhere.

Your projects, programs, and career turn on the difference between "no" and "yes". Yet selling ideas, especially the kinds of ideas that make organizations work, is a skill shrouded in mystery. Part emotional intelligence, part politics, part rhetoric, and part psychology, selling ideas is not like tricking someone out of his money. It's about helping others to see things your way: engaging their minds and imaginations.

Communications Skills for Project Managers provides practical advice and strategies for ensuring success, even in the face of shifting organizational priorities, constantly evolving expectations, and leadership turnover. This important guide gives listeners the skills they need to keep everyone in the loop.

Now that you are recently promoted, do you know what it takes to be an outstanding new manager? In this no-nonsense, powerful audiobook, you are put on an overdrive mode to make a smooth transition from being an employee to managing employees.

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.

In this widely popular book, David Horsager presents the ultimate guide to earning, maintaining, and even rebuilding the most critical factor of every business relationship—trust. In The Trust Edge, David Horsager reveals the foundation of genuine success—trust. Based on research but made...

Everyone has heard the statistics...75 percent of people today describe their lives as “very stressful” and with the pace of change and globalization, almost everyone predicts it’s just going to get worse. In his fourth book, psychologist Dr. Bill Crawford addresses this problem by first explaining why this level of stress and frustration is so prevalent, and then why so much of the advice about how to deal with these problems will never work.

Are you a good boss - or a great one? Get more of the management ideas you want, from the authors you trust, with HBR's 10 Must Reads on Managing People (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you master the innumerable challenges of being a manager.

Se você se sente sobrecarregado e ao mesmo tempo subutilizado, ocupado, mas pouco produtivo, e se o seu tempo parece servir apenas aos interesses dos outros, você precisa conhecer o essencialismo. Neste livro, Greg McKeown mostra que, para equilibrar trabalho e vida pessoal, não basta recusar solicitações aleatoriamente: é preciso eliminar o que não é essencial e se livrar de desperdícios de tempo. Devemos aprender a reduzir, simplificar e manter o foco em nossos objetivos. O essencialista toma as próprias decisões - e só entra em ação se puder fazer a diferença.

Life is busier than ever before. We are working longer hours to keep up with longer to-do lists. Yet we’re experiencing more stress and seem to fall further and further behind. Our so-called leisure time is punctuated with interruptions, constantly pulling us back to work. We are led to believe we can prioritize our way out of this, but prioritization is broken. In Workday Warrior, productivity expert Ann Gomez presents a fresh approach that smashes today’s time challenges: too many priorities, too many interruptions, and too much complexity.

In this conversational, humorous, and relatable book, Battah acts as a virtual mentor, drawing on his decades-long experience as advisor to large and small organizations. Through colorful and entertaining case studies ranging from fish-packing plants to financial institutions, Battah illustrates what it means to lead with humanity.

Have you ever wondered, “If I could go back in time and talk to my twenty-year-old self, what would I say?” In The Vagrant, a brash young executive finds himself asking that exact question when his world is turned upside down. From Dan Rockwell, creator of the popular Leadership Freak blog, and John David Mann, coauthor of the award-winning classic The Go-Giver, The Vagrant follows Bob, a bright, up-and-coming leader in the health care business who leads a team of forty at a large city hospital.

Unarmed: De-escalation Techniques to Cultivate Courage, Compassion, and Connection is a skillfully crafted guide that offers education, inspiration, and practical strategies for fostering meaningful human connections. This book is more than a mere instructional manual; it is a journey into the heart of empathy, courage, and empowerment. Through the lens of his extensive experience in law enforcement and mental health advocacy, the author reveals the art of de-escalation, providing listeners with the tools and insights necessary to navigate complex interpersonal dynamics.

Practical and easily-actionable advice from everyone’s favourite Habit Coach™, Ashdin Doctor. Life is rough in this modern age. Everyone seems to be chasing a deadline or, worse, staring a burnout in the face. If only there was a way to manage the high stress of our work and life better, and also up our productivity at the same time! But how? There are only twenty-four hours in a day, and surely we need to rest and recover too? What is the trick to getting stuff done while keeping anxiety at bay? Habit Coach™ Ashdin Doctor has some no-nonsense coping strategies.

The only limited resource is human time. Everything else can be made, bought, or created. Our life is made up of around 600,000 hours and every second is of infinite value. We live in an attention economy where corporations are fighting for our time with the goal of monetizing our every second. The money we use loses value and devalues our time through inflation.

Think and Grow Rich: The Legacy is the essential modern companion to the best-selling self-help book of all time, Napoleon Hill's 1937 classic, Think and Grow Rich. This book was released in conjunction with the major motion picture, Think and Grow Rich: The Legacy. Listeners will be inspired through unflinching accounts of some of today's most successful entrepreneurs, thought leaders, and cultural icons who rose above the unlikeliest and, in some cases, most tragic of circumstances to find personal fulfillment and make their mark on the world.

“Mind-set” is a word that is used quite frequently, however, many of those who use it are unaware that mind-sets are foundational to and dictate one’s success in life, work, and leadership. They are also unable to identify specific mind-sets that are necessary for success. Within Success Mindsets, Ryan takes listeners on a self-awakening journey to identify and unlock the four success mind-sets necessary to enhance success across their life, work, and leadership.

Si vous avez souhaité devenir auto-entrepreneur, c'est pour prendre (ou reprendre !) votre avenir professionnel en main. Très vite vous avez compris que la réussite de votre entreprise reposait sur le bon développement commercial de votre activité. Ce livre pratique aborde de nombreux points essentiels. Illustré à l'aide de cas concrets, il vous permettra de créer un cadre cohérent, une organisation efficace et une dynamique positive pour votre entreprise. Organiser votre prospection commerciale avec un pitch et une base de données clairs et pratiques.