Conflict Communication

A practical, inspirational, revolutionary guide to social innovation Many of us have a deep desire to make the world around us a better place. But often our good intentions are undermined by the fear that we are so insignificant in the big scheme of things that nothing we can do will actually...

Welcome to How to Talk to a Man and Feel Heard: 9 Mistakes Women Need to Avoid.

Are you struggling to navigate difficult conversations? Finding it challenging to influence others while maintaining your integrity? Looking to transform opposition into collaboration? This groundbreaking audiobook reveals powerful frameworks for ethical persuasion and conflict resolution, designed for professionals, leaders, and anyone seeking to create positive change through influence.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

How to Read a Person Like a Book teaches listeners how to understand the strangers, friends, work colleagues around them by reading their body language...

The 10th anniversary edition, with a new preface by the author “A persuasive and intimate book . . . showing how, phones in hand, we turn away from our children, friends, and coworkers, even from ourselves.” —Carlos Lozada, The Washington Post “[Turkle] presents a powerful case that a...

A six-year-old girl is kidnapped from her bed in Tennessee's oldest town. The ransom note demands millions. In this fifth installment of the highly-acclaimed and best selling Joe Dillard series, Dillard is hired to represent the parents of a child who has gone missing. As the clock ticks, Dillard desperately tries to find the little girl, but the return of his wife's dreaded disease and the stunning appearance of his father combine to push Dillard to his emotional limit.

Do you want to improve your relationships and productivity, all by simply changing your listening habits? You already understand the importance of quality communication. But good communication is built not on speaking but on listening. In 10 easy steps, you can go from being a poor listener to an excellent one. At each step, you’ll learn how to navigate the pitfalls of strained communication, transforming your ability to exchange accurate, complete information and deepen emotional understanding and connectedness.

If you do a quick online search of toxic or narcissistic persons, the overwhelming advice you’ll find is to cut these people out of your life. But that’s easier said than done, especially if these people are family, colleagues, or other people with whom we live or work closely. We’ve all been around those people who can leave us feeling drained or a bit "off" after an encounter with them.

When a conversation takes a turn into the sometimes uncomfortable and often contentious topics of race, religion, gender, sexuality, and politics, it can be difficult to know what to say or how to respond to someone you disagree with. Compassionate Conversations empowers us to transform these conversations into opportunities to bridge divides and mend relationships by providing the basic set of skills we need to be successful, including listening, reframing, and dealing with strong emotions.

Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.

From the creator of AdviceWithErin, the definitive book on how to use the right words at work—so you can build the career you deserve We’ve all been there: you’re sweating, sitting in front of your laptop, and the interviewer on the screen says, “Tell me about yourself.” You freeze. Is...

Have you ever found yourself in the middle of an argument with someone who just isn’t getting it? Most of us miss out on the visual emotive cues we see during direct interpersonal communication. Without these important context clues, we struggle to grasp the intent of the messenger and often the real meaning of the message. To make matters worse, our dependence on instant communication, like text messaging and email, has resulted in forgetting how to talk to one another in person.

From the bestselling author of Set Boundaries, Find Peace, a guide to understanding healthy dependency—to bring our relationships back into balance I need some space. Why are you so distant? You want more than I can give. Every relationship in our lives – from love and close friendship to...

A Positive Approach To Raising Happy, Healthy and Mature Teenagers Adolescence can be a time of great stress and turmoil—not only for kids going through it, but for their parents as well. It’s normal for teens to explore a new sense of freedom and to redefine the ways in which they relate to...

Star and executive producer of the hit TV show Bar Rescue and New York Times bestselling author of Don't Bullsh*t Yourself, Jon Taffer reveals the transformational power of conflict, sharing his toolkit for arguing smarter—at home, at work, and in life. Most people try their best to avoid...

No matter how much you and your husband or boyfriend love each other, sometimes what you say (or don’t say) and how you say it can get in the way. This book will show you what could be problematic with your conversations that you aren’t even aware of and offer helpful tips and strategies to break old patterns and change the dynamics of how you communicate and connect as a couple.

Tired of replaying conversations, overanalyzing texts, and feeling stuck in cycles of conflict and anxiety? Think it’s time to stop second-guessing yourself and start building the calm, connected relationship you deserve? "Overcome Overthinking and Anxiety in Your Relationship" is a practical guide to help you communicate clearly, resolve conflicts with confidence, and create a healthy, lasting marriage rooted in trust and emotional safety.

Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers...

From a leading DBT expert and the author of Stop Walking on Eggshells—which has helped nearly a million people successfully navigate their relationships with BPD sufferers—this workbook harnesses the power of DBT, the gold standard for treating BPD. You'll learn to better understand and empathize with your loved one's internal experiences and symptoms, and discover strategies to help you manage your own emotions and stay calm in stressful or upsetting situations.