Conflict Communication

“If you want to know why Harriet Lerner is one of my great heroes, Why Won’t You Apologize? is the answer. This book is a game changer.” —Brené Brown, PhD, LMSW, author of the #1 New York Times bestseller Rising Strong “Harriet Lerner is one hell of a wise woman. She draws you in with...

“Getting Past No is the most elegant handbook on the challenge of difficult negotiation and difficult people.”—Leonard A. Lauder, president, Estée Lauder Companies “Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it...

An expert on the psychology of leadership and the bestselling author of Integrity, Necessary Endings, and Boundaries For Leaders identifies the critical ingredient for personal and professional wellbeing. Most leadership coaching focuses on helping leaders build their skills and knowledge and...

Dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies - in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations.

The art of effectively communicating with your partner in relationship is a simple, effective, and psychological approach to understanding why you have communication issues, and how you can use the appropriate skills and tools to mitigate conflicts and improve your communication in your relationship. Having difficulties in communication in relationships is okay, and you don’t have to feel ashamed about it, as you are by no means alone.

How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a...

From an award-winning Fortune reporter, an explosive narrative investigation of the generic drug boom that reveals the life-threatening dangers posed by globalization—The Jungle for pharmaceuticals The widespread use of generic drugs has been hailed as one of the most important public health...

Discover how you can say what you mean, love what you hear—and have the relationship you’ve always wanted. Do you find yourself feeling isolated, disconnected, and like you can’t seem to get your message across—even to the person you love the most? Wish you and your partner could outwardly express all the love that you feel for each other? Communication is one of the most common issues couples face, but the good news is, there’s a clear path to help you navigate those challenges and build a lasting connection.

“By one of the great psychologists of our time, a book that shows us how we can answer the universal questions that define our lives: Can I succeed? Do I belong? Am I loved?”—Carol S. Dweck, PhD, bestselling author of Mindset Discover simple psychological shifts that build trust, belonging...

If you do a quick online search of toxic or narcissistic persons, the overwhelming advice you’ll find is to cut these people out of your life. But that’s easier said than done, especially if these people are family, colleagues, or other people with whom we live or work closely. We’ve all been around those people who can leave us feeling drained or a bit "off" after an encounter with them.

Learn how to communicate with compassion and choose language that reflects your personal values and aims with this essential guide to Nonviolent Communication (NVC). Judith Hanson Lasater and Ike Lasater, longtime students of yoga and Buddhism, had studied the concepts of satya (truth) and the Buddhist principle of right speech for years, but it was not until they began practicing Marshall Rosenberg’s techniques of NVC that the concept of speech as a spiritual practice became real for them.

“You’re going to want to share copies of this book with your overbooked friends and colleagues, but before you do, take some time to read it yourself. Funt’s wisdom around making space is priceless.” —Seth Godin, author of The Practice Do you wish you could stop the mayhem of work and...

A powerful, timely, and inspiring guide for embracing your most authentic self at work—and why it matters—from the first-ever Chief Heart Officer at VaynerX. Featuring a foreword by Gary Vaynerchuk In a world obsessed with perfection—and workplaces wired for efficiency over...

Falling in love is a thrilling, transcendent experience . . . but what about staying in love? Once the intense excitement of a new relationship starts to fade, you may think your only options are to somehow recapture that early magic or settle for a less than fulfilling love life. Now love, sex...

Brian Tracy y Margarita Pasos combinan su experiencia para acortar tu camino al éxito y darte los principios que les han permitido a ambos ser conferencistas internacionales, tener negocios exitosos y superar toda clase de obstáculos en el camino. Pasos de gigante es la guía que necesitas...

Media guru and Emmy Award-winning correspondent Bill McGowan—coach to some of the biggest names in business and entertainment, including Eli Manning, Kelly Clarkson, Jack Welch, Thomas Keller and Kenneth Cole teaches you how to get your message across and get what you want with pitch perfect...

AS SEEN ON TIKTOK: Discover 101 easy communication strategies for dealing with difficult people—at home, at work, and in your community! Learn to calm the quills of difficult parents, children, colleagues, and even strangers. Most of us know someone who always seems to cause problems or...

Most couples don’t struggle because they lack love. They struggle because they lack a shared framework. The Four Shields for Couples offers a clear, practical compass for partnership—one that helps couples stay oriented through conflict, change, and the pressures of real life. Instead of focusing on who is right or wrong, this book teaches couples how to understand what is happening between them and how to return to steadiness when things drift.

Harvard professor (and negotiation advisor to organizations around the world) Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Malhotra illustrates key lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.

We all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive personalities. And most of us hurt others occasionally, too. Now, authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this extremely practical guide to dealing with the difficult personalities we encounter every day - in others, and in ourselves.