Conflict Management Communication

The most complete and authoritative guide to Gen Z, describing how leaders must adapt their employment, sales and marketing, product, and growth strategies to attract and keep this important new generation of customers, employees and trendsetters. Gen Z changes everything. Today’s businesses...

The groundbreaking and premier work on nonprofit organizations, now in the Drucker Signature Series and featuring a new preface by the author The nonprofit sector of our society is growing rapidly, creating a major need for guidelines and expert advice on how to manage these organizations...

This isn’t another book telling you to “fake it till you make it” or memorize endless scripts. How to Talk to Anyone Without Masking gives you real, neurodivergent-friendly strategies to talk to people with confidence—without abandoning who you are. You’ll learn how to express yourself clearly, stay grounded under pressure, and finally connect with others without the exhaustion of pretending. Whether you're navigating small talk, conflict, or deep conversations, this book helps you feel less alone—and more equipped.

Exprimez-vous tout en tissant des relations harmonieuses avec ceux qui vous entourent. L’affirmation de soi, voilà la clé du mieux-être au travail.

Strained or broken relationships are an unfortunate fact of life for most of us. Friends fall away, siblings drift apart, children sever ties with their parents, and despite our best efforts, these painful fissures are difficult to mend. Bestselling author and clinical psychologist Dr. Ray Guarendi shares practical wisdom and usable strategies to aid you in navigating your way through such situations. With strong doses of humor and hope, he will help you form healthy habits in the ways you talk, think, act, and react to strengthen your relationships and live a more virtuous life.

Are you constantly stressed by overwhelming demands? Does it feel like you can’t relax or get rid of stress? If so, you’re not alone. According to the Global Organization for Stress, 75 percent of Americans experienced moderate to high-stress levels in the past month. And even worse 89 percent of people complain about stress that causes serious damage to the physical and mental health.

A Harvard-trained lawyer and mediator tells busy couples how to stop fighting and start communicating. Listeners will learn how to identify the bad verbal habits, instinctive responses, and emotional reasoning that can cloud judgment and ultimately lead to the deterioration of otherwise healthy relationships. With exercises, examples, and sample scripts, Puhn's modern voice presents simple five-minute strategies to create immediate, positive changes and provide long-lasting communication skills that couples can continually employ when faced with conflict.

You are so tired and stressed at the end of the day that you don't have the energy to face speeches, discussions, or projects with your partner. We have a thousand means at our disposal to cultivate our love day after day, but we prefer to focus our attention on something else, ending up neglecting the most powerful tool that a couple has: the dialogue.

How do you respond to anger - in yourself or others? Do you fight fire with fire, or run for cover? Dr. Christian Conte created Yield Theory™ as a way to meet conflict without aggression or submissiveness through the practice of compassionate listening, de-escalation, and genuine communication. With Walking Through Anger, he shares this revolutionary model for dealing with inflamed emotions in even the most difficult and charged situations.

Authentic Relating provides the framework to transform every aspect of relationships—starting with the one to ourselves. It is truth and compassion together in a journey to become more awake and aware in every relationship. With practice, we can learn to alchemize conflict into clarity, connection, and creativity.

Do you find that you're constantly walking on eggshells, afraid of saying something that will upset your ex and cause them to use your children against you? Are you feeling weighed down by your narcissistic co-parent's manipulations? Worried about how all of this is affecting your children? While you cannot change your ex and rid them of their damaging tendencies, you can control your actions and protect your children. This guide will show you how. Inside, you’ll discover:

John C. Maxwell shows how the best leaders in any organization learned to be successful by having a good mentor. Through this essential and easy-to-read reference book, international leadership expert John C. Maxwell gives you the bottom line on mentoring--what it is, why you should do it, and...

What makes a team great? Not just good and not just functional—but great? Over six years, long-time Sports Illustrated editor Don Yaeger was invited by some of the greatest companies in the world to speak about the habits of high-performing individuals. From Microsoft and Starbucks to the New...

Whether you run a Fortune 500 company or serve as CEO of your household, negotiating effectively is crucial to leading wisely and living well. Leading and living are a series of constant negotiations. Consider what goes on during your typical week: Can you influence your client to accept your...

One of the start-up world’s most in-demand executive coaches—hailed as the “CEO Whisperer” (Gimlet Media)—reveals why radical self-inquiry is critical to professional success and healthy relationships in all realms of life. Jerry Colonna helps start-up CEOs make peace with their demons...

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Jane Nelsen, coauthor of the popular Positive Discipline series, along with Positive Discipline Educators Joy Marchese and Kristina Bill, put forth a new volume for parents looking to make their overburdened lives a little easier. With the increasing pressure to excel at parenting, work, and...

""Billions of dollars in company revenue appear from nowhere.They're yours, and all you have to do is ship. Congratulations. You've managed to get your product across the chasm of market acceptance and into the tornado of market demand. It's all you can do to keep up with orders and keep track...

In Healthy Conflict, Happy Couple, relationship expert Lisa Gray breaks down the neuroscience of conflict, examines family of origin learnings—beliefs, attitudes, or habits we learn in childhood from our own parents—and provides practical methods which can be employed in any situation to help you put an end to unproductive arguments.

Popular recovery speaker Mary Pearl T talks about relationships and relates them, often humorously, to the traditions. Lots of great stories. Great fun.