Consumer Law

Consumer Law and Protection in America is the essential plain-language guide to the rules, rights, and remedies that protect buyers in today’s complex marketplace. From deceptive advertising to unfair credit practices, this audiobook explains the real power of consumer law in every state and at the federal level.

This marketing classic has been expanded to include new commentary, new illustrations, and a bonus book: The 11 Immutable Laws of Internet Branding Smart and accessible, The 22 Immutable Laws of Branding is the definitive text on branding, pairing anecdotes about some of the best brands in the...

Do you know what it is like to have to pay more or be treated poorly because of your credit? Are you puzzled about why your credit score has just dropped when you are working so hard to jump it up quickly? Every day millions of Canadians like you are looking for answers about credit and don’t know where to turn. The Credit Game contains the insider secrets I have learned over the last decade helping thousands of Canadians increase their score and fix their credit.

The definitive exposé of forced arbitration, the secret justice system that protects abusers, employers, and powerful corporations “Ballou is one of our most insightful analysts of the modern American legal system. This careful study should be required reading.” —Simon Johnson, Nobel...

This book is for a very small percentage of business people. You see, most people in business are not trying to use Category Design to create a new category that changes the future and generates exponential new value. Instead, many people in business are trying to “not get fired.” Many people want to go to work, make a contribution, and go home.

Bloomsbury presents Dark Patterns, Deceptive Design, and the Law: AI’s Hidden Influence on Our Digital Experience by MR Leiser read by David Monteath This book provides essential insights on dark patterns and AI-powered deceptive design for anyone who wants to understand and challenge the...

Branding. Dubbed by many the “marketing buzzword” of the late ‘90s, everyone knows that building your product or service into a bona fide brand is the only way to cut through the clutter in today's insanely crowded marketplace.The only question is, how do you do it?Learn the laws of...

Cutting costs is a common corporate refrain. But if you constantly slash expenditures, what happens to innovation? How can you stay competitive and satisfy customers? This book's revolutionary approach broadens the definition of innovation beyond products to the business model itself. With...

This audiobook narrated by Jennifer Woodward explains why acknowledging diverse eco-social relationships can help us overcome the political polarization that undermines our ability to protect the environment.

The unabridged, downloadable audiobook edition of Kay-Yut Chen and Marina Krakovsky's practical guide, Secrets of the Moneylab: How Understanding People Will Increase Your Profits, read by the actor Matt Addis. Sensational books like Freakonomics have shown how human behaviour follows...

Protect your everyday legal rights and confidently navigate civil disputes with this empowering, jargon-free guide. Whether you are signing a tricky employment contract, fighting a housing conflict, or facing a personal injury claim, understanding the civil justice system levels the playing...

Shield your ecommerce startup from costly legal threats while scaling your online business with total confidence. Whether you are launching a new digital storefront from your living room or growing an established brand, protecting your personal assets is non-negotiable. Skip the dense jargon and...

Last Rights: The Fight to Save the 7th Amendment shines a bright spotlight on a grave but often overlooked effort by large corporate interests to undermine America's civil justice system and consumer rights. Trailblazing Plaintiff's lawyer, Jeffrey B. Simon, wrote this book as a rallying cry for anyone who has ever been wronged by a rigged system of laws. Through riveting tales of real courtroom drama, Simon exposes the insidious influence of corporate greed and political power weaponized to repeal personal rights and weaken public safety.

In "Repair Empowerment," Sage Ellison offers a thought-provoking guide that encourages consumers and farmers to reclaim their right to repair their devices and equipment. Many individuals face frustrations when their essential technology fails, often feeling forced to buy replacements or pay high repair costs due to restrictive repair laws. This book serves as a solution to these challenges, promoting autonomy and sustainability. Ellison discusses ways to identify and overcome barriers to repair, advocating for DIY approaches to both consumer technology and agricultural equipment.

Are you struggling with overwhelming credit card debt, medical bills, wage garnishment, or foreclosure in New York or California? Bankruptcy Unlocked is your step-by-step legal guide to achieving real financial freedom through bankruptcy or other debt relief options. Written by experienced bankruptcy attorney Ngozi E. Bolin, Esq., this practical book explains everything you need to know about Chapter 7 and Chapter 13 bankruptcy, how to protect your home and car, and how to stop creditor harassment—without confusing legal jargon.

How to Change a Law is a simple do-it-yourself manual for voters and policy advocates who want to take political action and change laws. Using the iLobby platform and our seven-step guide, you will learn how to craft your message, build a coalition, and move your issue forward. You will also learn to vote on issues, not just for candidates. Most of us confuse politics with policy. In this book, we're not talking about getting people elected to office.

Are you ready to increase your businesses sales and your customer service reputation? The 7 Laws of Viral Customer Service will, without a doubt, enlighten you as a business owner! Believe it or not, 68 percent of customers begin buying from a different business as a result of poor customer service. That means, if you or your employees show poor customer service, you will, more often than not, never see that customer again! Research also shows that the average business loses 15 percent of its customers each year.