Difficult Relationships

Your workday is filled with them - people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

Using the newest research on human attachment and brain development, Terri Apter, an internationally acclaimed psychologist and writer, unlocks the mysteries of this complicated bond. She showcases the five different types of difficult mother - the angry mother, the controlling mother, the narcissistic mother, the envious mother, and the emotionally neglectful mother - and explains the patterns of behavior seen in each type.

In Alaska, 1970, being a teenager here isn’t like being a teenager anywhere else. Ruth has a secret that she can’t hide forever. Dora wonders if she can ever truly escape where she comes from, even when good luck strikes. Alyce is trying to reconcile her desire to dance, with the life she’s always known on her family’s fishing boat. Hank and his brothers decide it’s safer to run away than to stay home - until one of them ends up in terrible danger. Four very different lives are about to become entangled.

Emily’s been shipped off to Iowa to live with her uber-conservative cousins. Aria’s boyfriend is behind bars—because of her. Spencer’s afraid she was involved in Ali’s murder. But Hanna’s fate is far worse: She’s clinging to life in the hospital because she knew too much.

When a letter that was never meant to be seen by anyone draws high school senior Evan Hansen into a family's grief over the loss of their son, he is given the chance of a lifetime: to belong. He just has to stick to a lie he never meant to tell: that the notoriously troubled Connor Murphy was his secret best friend. Suddenly, Evan isn't invisible anymore - even to the girl of his dreams. And Connor Murphy's parents, with their beautiful home on the other side of town, have taken him in like he was their own, desperate to know more about their enigmatic son from his closest friend.

Hunter, Autumn, and Summer - three of Kristina Snow's five children - live in different homes, with different guardians and different last names. They share only a predisposition for addiction and a host of troubled feelings toward the mother who barely knows them, a mother who has been riding with the monster, crank, for 20 years.

Are you living in chaos because you keep putting off important tasks until the last minute? Do you feel disorganized at home and at work? Are you experiencing feelings of anxiety, frustration, and helplessness because of all your unfinished projects? If so, it's time to break the procrastination habit and rewire your difficult work habits.

Stargirl. From the day she arrives at quiet Mica High in a burst of color and sound, the hallways hum with the murmur of “Stargirl, Stargirl.” She captures Leo Borlock’s heart with just one smile. She sparks a school-spirit revolution with just one cheer. The students of Mica High are enchanted. At first. Then they turn on her. Stargirl is suddenly shunned for everything that makes her different, and Leo, panicked and desperate with love, urges her to become the very thing that can destroy her: normal.

Join Ann Brashares' beloved sisterhood once again in a dazzling, fearless novel. It's a summer that will forever change the lives of Lena, Carmen, Bee, and Tibby, here and now, past and future, together and apart.

Postcard-perfect Jar Island is home to charming tourist shops, pristine beaches, amazing oceanfront homes - and three girls secretly plotting revenge. KAT is sick and tired of being bullied by her former best friend. LILLIA has always looked out for her little sister, so when she discovers that one of her guy friends has been secretly hooking up with her, she’s going to put a stop to it. MARY is perpetually haunted by a traumatic event from years past, and the boy who’s responsible has yet to get what’s coming to him. None of the girls can act on their revenge fantasies alone without being suspected. But together…anything is possible .

It’s been three years since the Virgil County High School Massacre. Three years since my best friend, Sarah, was killed in a bathroom stall during the mass shooting. Everyone knows Sarah’s story - that she died proclaiming her faith. But it’s not true. I know because I was with her when she died. I didn’t say anything then, and people got hurt because of it. Now Sarah’s parents are publishing a book about her, so this might be my last chance to set the record straight. Except Sarah’s martyrdom is important to a lot of people, people who don’t take kindly to what I’m trying to do.

An anxiety disorder disrupts 14-year-old Audrey’s daily life. She has been making slow but steady progress with Dr. Sarah, but when Audrey meets Linus, her brother’s gaming teammate, she is energized. She connects with him. Audrey can talk through her fears with Linus in a way she’s never been able to do with anyone before. As their friendship deepens and her recovery gains momentum, a sweet romantic connection develops, one that helps not just Audrey but also her entire family.

A legacy work from the multimillion copy best-selling author of The 7 Habits of Highly Effective People - hailed as the #1 Most Influential Business Book of the Twentieth Century - The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving.

Everyone knows Alice slept with two guys at one party. When Healy High star quarterback Brandon Fitzsimmons dies in a car crash, it was because he was sexting with Alice. Ask anybody. Rumor has it Alice Franklin is a slut. It's written all over the "slut stall" in the girls' bathroom: "Alice had sex in exchange for math test answers" and "Alice got an abortion last semester." After Brandon dies, the rumors start to spiral out of control.

Charlie Porter is a force to be reckoned with, both on and off the hockey rink. When she accidentally starts a brawl after a game, she’s suspended from school, meaning no hockey this season—and no chance to play in front of college scouts. Alexa Goldstein’s pairs skating partner was hurt in the fight, and with only four months until their next competition, pickings for a replacement are slim. So she strikes a deal with Charlie—skate with her at the competition well enough to place, and her Olympian mother will use her formidable connections to get Charlie in front of scouts at D-1 schools.

Dubbed "Dumplin'" by her former beauty queen mom, Willowdean has always been at home in her own skin. Her thoughts on having the ultimate bikini body? Put a bikini on your body. With her all-American-beauty best friend, Ellen, by her side, things have always worked...until Will takes a job at Harpy's, the local fast-food joint. There she meets Private School Bo, a hot former jock. Will isn't surprised to find herself attracted to Bo. But she is surprised when he seems to like her back.

Zara White suspects there's a freaky guy semi-stalking her. She's also obsessed with phobias. And it's true, she hasn't exactly been herself since her stepfather died. But exiling her to shivery Maine to live with her grandmother? That seems a bit extreme. The move is supposed to help her stay sane . . . but Zara's pretty sure her mom just can't deal with her right now.

It's been more than two years since Jon Evans and his family left Pennsylvania, hoping to find a safe place to live, yet Jon remains haunted by the deaths of those he loved. His prowess on a soccer field has guaranteed him a home in a well-protected enclave. But Jon is painfully aware that a missed goal, a careless word, even falling in love, can put his life and the lives of his mother, his sister Miranda, and her husband, Alex, in jeopardy. Can Jon risk doing what is right in a world gone so terribly wrong?

It's been a year since a meteor collided with the moon, catastrophically altering the earth's climate. For Miranda Evans life as she knew it no longer exists. Her friends and neighbors are dead, the landscape is frozen, and food is increasingly scarce. The struggle to survive intensifies when Miranda's father and stepmother arrive with a baby and three strangers in tow.

This innovative, heartfelt debut novel tells the story of a girl who's literally allergic to the outside world. When a new family moves in next door, she begins a complicated romance that challenges everything she's ever known.