Management Communication Skills

In today’s contentious culture, how do you get what you want while preserving your important relationships and your own integrity? Some suffer in silence as chronic avoiders. Others can’t help but challenge people who say or do something they disagree with. But you can learn to transcend your innate personality and old habits to respond thoughtfully and strategically to any conflict. In Conflict Fluent, conflict resolution specialist Emily Taylor teaches listeners five proven approaches.

People often convey intended and unintended messages in ways that extend far beyond the words they use. A gesture, a tone, a figure of speech - it's our unconscious biases that speak volumes. When you understand how they are manifested through “micromessages”, you operate a step ahead of everyone. This peerless guide has helped business leaders across more than 300 companies in 35 countries. Now, this new edition has been updated for a world where digital platforms and social upheaval have revolutionized the way we communicate.

If you ever wonder about how to think like an expert, the difference between your inner critic and the actor within, your ability to be heard, the value of being a musician, how to protect yourself from liars or how to overcome fears, you will find answers in this book.

Conflict is everywhere—in our homes, at work, on our social media feeds. But conflict isn't inherently bad. in fact, it's a normal and healthy part of human relationships, but many of us aren't good at managing conflict in our everyday lives. In The Secret to Getting Along (And Why it's Easier Than You Think!), attorney Gabrielle Hartley brings more than two decades of divorce mediation experience to helping you learn how to resolve conflict in ways that strengthen your relationships, reflect your values, and lead to positive outcomes for everyone involved.

The ups and downs of negotiating can be challenging. Changes in the international scene—such as multi-cultural work teams and foreign outsourcing—place negotiating skills in high demand. Expert negotiator Herb Cohen views the world as a huge negotiating table, describing the art of compromise not as a competition but rather as the art of offering choices.

As a leader, you work hard at crafting effective messages. You aim to influence, persuade, present. You have a voice, you have a platform… but is anyone listening? The reality is that the people you’re talking to are distracted. They’re listening at a rate of 125–250 words per minute, but they’re thinking at 1,000–3,000 words per minute. That gap means they’re likely to miss 75% of what you say.

Im richtigen Ton können wir alles sagen, im falschen nichts. Schlagfertigkeit 2.0: Die beliebte Bestseller-Autorin Nicole Staudinger zeigt, wie wir mit Worten Brücken bauen können. Als Schlagfertigkeitsqueen brachte sie uns bei, jede Situation wortgewandt zu meistern - nun, in "Leicht gesagt!" aber zeigt sie uns, wie wir nicht nur gekonnt parieren, sondern mit guter Kommunikation Konflikte im Alltag, dem Job, der Familie und der Liebe nachhaltig lösen und uns endlich wieder verstehen.

Most of us struggle to find the balance between being friendly and liked, and standing our ground or setting boundaries to get what we want. We feel that we should change in order to fit in, even when that goes against who we are. Irresistible Assertiveness will teach you how to proceed in delicate situations and how to set clear boundaries in a courteous and pleasant way that will create mutual understanding and help you to get what you want without being a jerk.

This is the Simplest and most Powerful Leadership book that you will ever find! It's fun, insightful, and focused on how new leaders just like you can lead with strong Relationships. Join me as we spend time at the Woo-Woo factory learning how the two main characters handle Leadership differently. One always uses Relationship Leadership principles, while the other goes his own way and is a disaster. Learn how to be an Awesome Leader!

Charismatiker fallen nicht vom Himmel - sie werden gemacht! In einer komplexen Welt voller Veränderungen und Widersprüche brauchen Führungskräfte eine besondere Stärke: eine Ausstrahlung, die auf andere inspirierend, orientierend und anziehend wirkt. Doch was macht eine charismatische Persönlichkeit aus? Um dem Phänomen Charisma auf die Spur zu kommen, beschäftigt sich Christiane Deters mit dem Leben und Wirken sechs bekannter Persönlichkeiten: Coco Chanel, Elisabeth Selbert und Ruth Bader Ginsburg sowie Martin Luther King, Barack Obama und Willy Brandt.

Learn 2 Love 2 Live Together is a dive into the human experience in today's modern world. We will search and explore the inner complexities of contemporary man's relationships with himself, with the end goal of learning from them and improving on them. Learn 2 Love 2 Live Together is the first book of its kind that challenges the listener to face current issues in evolving times, provoking them to ponder pertinent questions.

As organizations around the world are putting more focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater. Cutting through the hype and dispelling the myths about EI, this practical, easy-to-use resource provides clear guidance, powerful tools, and actionable steps for developing and implementing EI in the workplace for immediate results.

Speaking well in public can open many doors for us. From a professional point of view, it can help to increase the possibilities in a job interview, get more credibility and attention in work meetings, obtain better results in an examination, attract clients for a company or project, gain the confidence of your team, and leadership. Learn the techniques of powerful people who can win people’s hearts and achieve their goal by speech. Learn why people listen to them. Learn why they matter and how you can make your speeches impactful using their secrets.

Your brand is the stories people share about you when you're not in the room, and it's these brand stories that determine if people buy from you, employ you, work for you, or invest in you. When the stakes are that high, wouldn't you want to take control of it? In Magnetic Stories, business storytelling expert Gabrielle Dolan reveals how you, too, can create and share stories that stick.

In an era when people and money are flowing fast across international boundaries, physically and virtually, culture crashes have become increasingly frequent, says international business consultant Michael Landers. A culture crash is what happens when someone unwittingly offends, frustrates or mystifies a person from a different culture. This can lead to lost business, hurt feelings, damaged relationships, even international incidents.

To effectively convey what you're feeling and thinking takes skill and requires effort—no one is born knowing how to be the perfect communicator. You can become a master communicator, even if you find yourself often feeling tongue-tied and hesitant.

If you are tired of the anxiety, frustration, and fear that pervade your connections with other people, both online and in real life, Sarah Stewart Holland and Beth Silvers want you to know one thing—you are not alone. In this book they will help you understand the powerful connections you have with other people on a personal, community-based, national, and even international level.

Discover the secret to becoming a person-focused manager and the leader who gets the best results! Bursting with quotes, anecdotes, and historical titbits, this audio version of the book offers a practical and out-of-the-box approach to a management style that works. Delving into real historical examples of what makes a good leader, along with how old lessons of leadership can be applied to our modern workforce, Tales of the Person-Focused Manager combines authentic advice with tons of engaging stories.

There are different kinds of difficult people, and what you'll learn first in this audiobook is to recognize them for who they are. You won't be able to cure them, they would have to go into therapy most of the time to become better versions of themselves. But you'll also find your weapons to overcome the obstacles these aggressive, negative, or just silent people erect on your path. Working in stages to assess the situation and the profile of the difficult people you face, you'll be able to shield yourself and turn their shortcomings into an opportunity for both of you.

How would you act if you didn't care what people thought? Who would you be if you knew for sure that you were worthy, loved and accepted? What would you do if you knew failure was just a stepping-stone, not a final resting place? How much more time and energy would you have if you could confidently say no and ask for what you want? Brave New Girl is a straightforward guide to building more self-belief and reducing the need to people-please.