Management Leadership Success

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

Quel que soit le domaine - famille, travail, relations internationales -, et que nous en soyons conscients ou non, nous devons négocier. Or, trop souvent encore, les différents sont "réglés" à l'issue d'une épreuve de force. Résultat, en instaurant un vainqueur et un vaincu, on crée des risques de nouveaux conflits : l'actualité nous en apporte tous les jours des exemples criants.

In The Book of Beautiful Questions, Berger shares illuminating stories and compelling research on the power of inquiry. Drawn from the insights and expertise of psychologists, innovators, effective leaders and some of the world's foremost creative thinkers, he presents the essential questions readers need to make the best choices when it truly counts, with a particular focus in four key areas: decision-making, creativity, leadership and relationships.

It's no secret that we're pushed to the limit. Today's professionals feel rushed, overwhelmed, and perennially behind. How can we break out of the cycle and create the kind of interesting, meaningful lives that we all seek? Just as CEOs who optimize for quarterly profits often fail to make the strategic investments necessary for long-term growth, the same is true in our own personal and professional lives.

Each one of us is called to greatness. We can have a significant impact on the world around us - if we so choose. If you are looking to craft an extraordinary life, The Greatness Guide is the powerful and practical handbook that will inspire you. Passionate, provocative, and full of big ideas that will challenge and transform, The Greatness Guide is one of those rare books that will release your potential and awaken your best self. Make the leap today and learn what the best do to become even better.

Discover the practical, fail-proof tools that will help you to fine-tune your leadership skills, solidify respect among your workforce, and ensure your company's lasting success.

Kym Gold's mantra - "never settle for a no, always look for a yes" - is what led her to co-create True Religion Brand Jeans, a major retail clothing company that she sold for close to a billion dollars in 2013. In Gold Standard, she finally gives her side of the story of how the once fledgling jeans company that nobody wanted,went on to become a giant, revolutionizing player in the fashion industry.

Leadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies. Frances Frei and Anne Morriss offer a different worldview. They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. Leadership isn't about you.

A popular process improvement strategy used in many corporations, Lean Six Sigma exemplifies eliminating waste and optimizing flow at an operational level. With the strategies outlined in this book, you'll have your projects, team, and maybe even your organization running at peak efficiency.

Master Your Next Move answers a distinct need, focusing on the most common types of transitions leaders face and the unique challenges posed by each. Based on years of research, and now with a new introduction, this indispensable book explores eight crucial transitions virtually everyone encounters during their career, including promotion, leading former peers, onboarding into a new company, making an international move, and turning around a business in crisis.

The co-author of the phenomenal New York Times bestselling classic The One Minute Manager explores the skills needed to become an effective self leader in this essential work, now updated throughout. Just as Ken Blanchard’s phenomenal bestselling classic The One Minute Manager gives leaders...

With this audiobook, the listener will become a student of Bob Proctor as he teaches lessons and presents jewels of wisdom on living an extraordinary life. Listeners will marvel at Proctor's miraculous way of disseminating his decades of business wisdom into easy-to-understand parables and learn lessons on what our creative faculties are and how to use them, why we need to unlearn most of the false beliefs we've been indoctrinated with our whole lives, and how our intellects have the ability not only to put us ahead in life but also to be our biggest detriment.

This not your grandmother’s leadership book. Heck it isn’t even Ted’s grandmother’s leadership book. This book feels like having your own personal Ted Lasso breaking down leadership lessons in a way that will make you smile—inspiring action you can take right away.

This new expanded edition contains a protocol to develop and hone critical decision-making instincts and make them habitual. This new chapter is read by the author. The instant #1 New York Times, #1 Wall Street Journal, #1 USA Today bestseller answers the world’s most complex question: How do...

You Win in the Locker Room First draws on the extraordinary experiences of Coach Mike Smith and Jon Gordon - consultant to numerous college and professional teams - to explore the seven powerful principles that any business, school, organization, or sports team can adopt to revitalize their organization.

Aujourd'hui rares sont ceux qui vont contester que, sur de nombreux fronts, nous sommes en crise. Et il y a deux côtés à chaque crise, que ce soit une crise de leadership, une crise économique, une crise de l'éducation ou une crise morale. Les deux côtés à la crise sont le danger et la chance. Le nouveau livre de Robert Kiyosaki, de l'auteur du grand best-seller "Père riche Père pauvre", qui s'intitule "Une Seconde Chance: Pour Votre Argent, Votre Vie et Notre Monde", utilise les leçons du passé et une évaluation brutale du présent pour préparer les auditeurs à voir et à saisir l'avenir.

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives.

The New York Times best-selling author of The Power of Broke and "Shark" on ABC's hit show Shark Tank explores how grit, persistence, and good old-fashioned hard work are the backbone of every successful business and individual, and inspires listeners to Rise and Grind their way the top.

“This book is one of the most worthwhile and immediately usable reads I have come across in a long time.” –Kiplinger Read by the author. Want to stand out from the crowd? We have studied 30,000 top leaders and have discovered the 12 habits they share that make them as rare as a unicorn...

This audiobook has been put together using inspirational and hugely successful figures, poets, philosophers, businessman and women, authors and politicians. They include: Andrew Carnegie, Michelle Obama, Napoleon Hill, Florence Nightingale, Richard Branson and Steve Jobs, to name but a few. The quotes have been taken from as far back as Ancient Greece and on through time, right up to the present day.