Personal Communication

Based on thirty years of research among forty thousand people in sixty countries, Wharton Business School Professor and Pulitzer Prize winner Stuart Diamond shows in this unique and revolutionary book how emotional intelligence, perceptions, cultural diversity and collaboration produce four times as much value as old-school, conflictive, power, leverage and logic.

Les conseils solides comme le roc de Carnegie, éprouvés par l’expérience, sont restés pertinents pendant des générations, car il aborde des questions intemporelles sur l’art de s’entendre avec les gens.

The art of speaking can be systematically learned, and if you have the desire, discipline, and determination - not to mention one of the world's greatest presenters as your teacher - you too can become a persuasive and powerful speaker. Tracy reveals time-tested tricks of the trade you can use to present powerfully and speak persuasively, whether in an informal meeting or in front of a large group of people.

Are you still playing a role you learned in childhood to please others, such as the Good Girl/Boy, the Overachiever, or the Helper? Though these kinds of roles may have gained us attention and affection, they prohibited us from becoming our true selves. People-pleasing—putting others ahead of ourselves to avoid something negative or to get something we want or need—runs rampant in our society. Saying yes when we should say no leaves us stuck in frustrating patterns.

In Loving What Is, best-selling author Byron Katie introduced thousands of people to her simple and profound method of finding happiness through questioning the mind. Now, I Need Your Love, Is That True? examines a universal, age-old source of anxiety: our relationships with others. In this groundbreaking book, Katie helps you question everything you have been taught to do to gain love and approval. In doing this, you discover how to find genuine love and connection.

Improv(e) Your Conversations teaches the ingenious rules of improv comedy that allow performers to turn boring prompts into memorable interactions worthy of standing ovations. This means there are real frameworks and templates to escape interview mode small talk – and start connecting and building rapport from the moment you say “Hello”. This book goes through over 15 of the most helpful and insightful improv comedy techniques with countless real-life examples to make you a great talker.

In the newly revised and updated edition of Everybody Writes, marketer and author Ann Handley improves on her Wall Street Journal bestselling book that's helped hundreds of thousands become better, more confident writers. In this brand-new edition, she delivers all the practical, how-to advice and insight you need for the process and strategy of content creation, production, and publishing.

"You know that well-connected friend who only exists in the movies? The one who throws the best parties and can set up any introduction you need? Everyone wants to know someone magical like this who brings people together. The secret is: you can be that person. You should be that person. The 2-Hour Cocktail Party will show you how.

Are you too nice? Do your communications have an impact with those around the office? Are you truly advocating for yourself? Being a woman in the workplace can be a tough thing to navigate and have you second-guessing yourself and the decisions you make. Dr. Lois Frankel guides you through how to be an effective communicator and how this can help you in your workplace. Whether you want to learn just the basics, how to advocate for yourself, or how to navigate sticky situations, this book will give you the tips and tricks needed to be a more impactful communicator at your job.

The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.

Should I move in with this person? Should I quit my job? When is the “right time” to have another child? All these life-altering questions at the juncture of money and love can be overwhelming. Often, we answer them either by staying overly rational or by only listening to our—at times fickle—hearts. Hardly ever, when faced with daunting questions, do we have the keys to combine both head and heart in a balanced and fulfilling way.

What if making one tweak to your day-to-day conversations could immediately improve every relationship in your life? In this three-hour, conversational listen, you'll discover the whats, whys, and hows of one of the most valuable (yet surprisingly little-known) communication skills - validation.

Inspiré par le concept de synchronicité du psychiatre suisse Carle Gustav Jung, ce livre-audio parcourt de nouvelles voies de compréhension...

All of us have to deal with difficult people. Whether we’re asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology and they specialise in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI and the CIA on how to deal with extremely dangerous suspects when the stakes are high.

Human behavior professor and award-winning executive career coach Melody Wilding has helped thousands of clients advocate for their needs at work while navigating the minefield of office politics. In this clear, tactical guide, Wilding shows you how to operate from a position of power—even if you lack formal authority—to build the emotional intelligence, relational capital, and negotiation savvy to succeed in a world of competing stakeholders and remote work.

Your argument is valid and you know it; yet once again you find yourself leaving a debate feeling defeated and embarrassed. The matter is only made worse when you realize that your defeat came at the hands of someone's abuse of logic - and that with the right skills you could have won the argument. The ability to recognize logical fallacies when they occur is an essential life skill. Mastering Logical Fallacies is the clearest, boldest, and most systematic guide to dominating the rules and tactics of successful arguments.

The best leaders know how to communicate clearly and persuasively. How do you stack up? If you read (or listen to) nothing else on communicating effectively, listen to these ten articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you express your ideas with clarity and impact—no matter what the situation.

Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders - from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take listeners through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits.

The Elements of Style has long been a valued and beloved resource for all writers. Hailed for its directness and clever insight, this unorthodox textbook was born from a professor's love for the written word and perfected years later by one of his students: famed author E. B. White. Ever since its first publication in 1959, writers have turned to this book for its wise and accessible advice.

You open up. You try to get closer. But the more you reach out… the more they pull away. They need space. You need reassurance. And suddenly, what should be a relationship—feels more like a chase. You overthink every message. Every pause. Every “I’m fine” that doesn’t feel fine at all. And deep down, you wonder: “Is it me? Am I too much? Or not enough?” This is what it feels like to live with an anxious attachment style—especially when you're in a relationship with someone emotionally avoidant. The connection feels real… but so does the pain. And the confusion. And the exhaustion.