Personal Communication

The STAR interview method is used by millions of people all around the world to answer interview questions and tell stories. Fortune 500 companies (Amazon included) recommend using the STAR method to answer behavioral questions. Whether you’re just starting your job search, already interviewing with a company, or looking for a different way to stand out - there are a dozen different ways you can incorporate the technique into your life. Any time you present yourself verbally or in written format, doing it in a narrative/story format will open people's ears.

Get heard by being clear and concise. The only way to survive in business today is to be a lean communicator. Busy executives expect you to respect and manage their time more effectively than ever. You need to do the groundwork to make your message tight and to the point. The average professional receives 304 emails per week and checks their smartphones 36 times an hour and 38 hours a week. This inattention has spread to every part of life. The average attention span has shrunk from 12 seconds in 2000 to eight in 2012. So, throw them a lifeline and be brief.

Today's successful careers are not planned out in advance. They develop when people are prepared for opportunities because they have asked themselves the right questions and have rigorously assessed their unique characteristics. This article challenges listeners to take responsibility for managing their futures, both in and out of the office.

Are you ready to elevate your writing, speeches, and conversations with unparalleled wit and comedy? Look no further than The Elements of Humor by bestselling author and comedy writing legend, Scott Dikkers. This isn't just another book on humor—it's a transformative guide that stands head and shoulders above the rest, designed to make you the funniest version of yourself. The Elements of Humor is your key to making the people around you laugh. Perfect for enhancing presentations, content creation, or everyday conversations, this book will secure a prominent place on your library shelf.

Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can't stand—not fewer—and, too often, if we aren't yelling at each other, we've just quit talking altogether. The global bestseller Dealing with People You Can't Stand has been helping people make the best of tough situations for nearly three decades, and this new edition has been fully updated to address the needs of our time.

Stop enabling, people pleasing, and being so agreeable. The Art of Everyday Assertiveness is a guide for the chronically nice, overwhelmed, and accommodating. It is a deep psychological dive into what makes us lack assertiveness and how to systematically combat those compulsions.

Cómo ganar amigos e influir sobre las personas, el primer best seller de autoayuda jamás publicado. Este libro se escribió con el propósito de ser un suplemento a uno de sus cursos sobre oratoria y relaciones humanas y Dale Carnegie nunca se imaginó que la gente lo leería, lo criticaría y viviría según sus reglas.

In the new recording of the Third Edition created in 2005, Bob Burg builds on his proven relationship-building principles to bring even more clients to your door and helps you attract only those who are interested in what you sell. He shows how to maximize your daily contacts, utilize your tools both online and off, leverage your relationships, and generate ongoing sales opportunities.

Menace, mensonge, débordement émotionnel, manipulation, mauvaise foi, rapport de force défavorable, profils difficiles, contrainte... Dans un contexte de crise et de pressions multiples, les négociations, quelles qu'elles soient, se sont considérablement complexifiées. Cet ouvrage procure les techniques éprouvées pour préparer, conduire et clôturer efficacement les négociations difficiles et détaille les ressorts psychologiques essentiels à la résolution de conflit. L'auteur y livre ses secrets, outils et anecdotes, issus de son expérience de négociateur mondialement reconnu.

Studies show 95 percent of relationship success hinges on effective, empathetic communication. This audiobook provides those tools to build bridges instead of walls in a relationship.

El poder de decir No cuenta la historia de Tomás, un hombre aparentemente común que, tras años de complacer, adaptarse y ceder, comienza a preguntarse en qué momento dejó de ser él mismo. Su vida, como la de muchos, transcurre entre responsabilidades y relaciones donde siempre se espera que diga que sí. Hasta que un día todo empieza a cambiar.

We live in a world ridden with conflict. Everyone knows about it and only a select few have any motivation to do anything about it. In general, people stick to their point of view believing that everyone else is wrong and most never stop to consider that each individual acts upon their "right way", that is, their individual values. This misunderstanding in society of the way we think, not what we think, or how we think, leads to conflict which manifests in personal relationships, business relationships, community struggle, and even conflicts at the global level.

We live, say Edgar and Peter Schein, in a culture of “tell". All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions - it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.

In How to Be Charismatic, you’ll discover the science and art of charm: how to radiate confidence, connect with anyone, and leave a lasting impression. This isn’t about faking it—it’s about unlocking the authentic magnetism that’s already inside you.

Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters.

In The Small Big, three heavyweights from the world of persuasion science and practice describe how, in today's information overloaded and stimulation saturated world, increasingly it is the small changes that you make that lead to the biggest differences. In the last few years, more research-from fields such as neuroscience, cognitive psychology, social psychology, and behavioral economics-has helped to uncover an even greater understanding of how influence, persuasion, and behavior change happens.

This book is your step-by-step guide to stop sabotaging your relationships and start creating ones that flourish. It’s time to say goodbye to guilt, manipulation, and regret—and hello to a life of meaningful, lasting connections.

Over half the world's children are potty-trained by one year old, yet the average potty training age in the United States is currently three years old. This leaves parents wondering: What did people do before diapers? And how do I help my own baby out of diapers sooner? With this audiobook, new parents can avoid years of messy diapers, potty training struggles, diaper rash, and unexplained fussiness.

Whether you have been married two years, 50 years, or anywhere in between, this book offers couples commonsense advice on how to keep romance alive in their relationships. To those who wonder if they can still rekindle that spark, Ziglar says, "Yes, you can!" This how-to guide to happily-ever-after combines convincing statistics, advice from experts, and humorous anecdotes from Ziglar's own experience.

Your guide to becoming an explanation specialist. You've done the hard work. Your product or service works beautifully - but something is missing. People just don't see the big idea - and it's keeping you from being successful. Your idea has an explanation problem. The Art of Explanation is for business people, educators, and influencers who want to improve their explanation skills and start solving explanation problems.