Personal Communication

The most successful and satisfied people on the planet have one thing in common: the ability to create and communicate clear, healthy boundaries. This ability is, hands down, the biggest game changer when it comes to creating a healthy, happy, self-determined life. In Boundary Boss, psychotherapist Terri Cole reveals a specific set of skills that can help you stop abandoning yourself for the sake of others (without guilt or drama) and get empowered to consciously take control of every aspect of your emotional, spiritual, physical, personal, and professional life.

Stories That Stick provides a clear framework of ideals and a concise set of actions for you to take complete control of your own story, utilizing the principles behind the world’s most effective business storytelling strategies. Telling these stories well is a simple, accessible skill anyone can develop. With case studies, company profiles, and anecdotes backed with original research, Hall presents storytelling as the underutilized talent that separates the good from the best in business.

You face tough communication challenges every day at work, both in person and online - a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs.

In his latest book, best-selling author Om Swami suggests a definitive means to achieving true happiness: through kindness. In his signature candid style, he clarifies that the only way one can be successful in the quest to achieve happiness for oneself is to first spread happiness and show kindness to others. With real, inspiring, life-changing anecdotes, Om Swami goes on to illustrate how compassion and gentleness are intrinsically connected with humanity.

Possessing powerful communication skills is the single most effective lifehack you can use to skyrocket yourself to massive success in every area of your life. Without proper communication skills, you're going to be ineffective in your personal and business life. If you're tired of not knowing how to form (and keep) connections with new acquaintances, how to defuse tense situations or if want to learn how to get people to buy into your idea, then this book is for you.

Why is it so hard to change problem behavior - in our kids, our colleagues, and even ourselves? Conventional methods often backfire, creating a downward spiral of resentment and frustration, and a missed opportunity for growth. What if the thinking behind these old methods is wrong? What if people don’t misbehave because they want to, but because they lack the skills to do better? Or as renowned psychologist J. Stuart Ablon asks, what if changing problem behavior is a matter of skill, not will?

In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps. Along the way, we discover that sticky messages of all kinds—from the infamous “kidney theft ring” hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sony—draw their power from the same six traits.

In divorce and co-parenting, not only do parents need to deal with their own emotions, they may be faced with a daily barrage of hostile calls, texts, social media blasts, and/or emails. How can you regain a sense of control and peace for your own sake and for the kids? For more than a decade, the BIFF method of responding to hostile and misinforming conversation has been used by thousands of people. This book can help you reduce conflict and regain your sanity by teaching what to write, and what to ignore.

With this program, you'll have the tools, the techniques, and, just as importantly, the unflinching confidence to influence your readers and listeners decisively - both at work and at home.

The people who get under your skin the most can in fact be your greatest teachers. It’s not a matter of overlooking differences - for those very differences offer a path to profound connection. Diane Hamilton’s practical, reality-based guide to living harmoniously with even your most irritating fellow humans - spouses, partners, colleagues, parents, children - shows that “getting along” is really a matter of discovering that our differences are nothing other than an expression of our even deeper shared unity.

Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.

Dans l'art de s'exprimer, il n'y a pas que les grands discours qui comptent : ceux-là sont le plus souvent très bien préparés. La plupart de nos communications professionnelles et personnelles se déroulent dans des situations spontanées, où il faut s'exprimer sur le vif, sans trop réfléchir : un cours, une réunion, une soirée... et nombre d'entre nous se laisse envahir par l'anxiété et la peur de mal dire. Or nous avons tous le pouvoir de nous améliorer et de devenir de bons communicants.

At once a practical guide and a heartfelt manifesto, this groundbreaking book challenges us to rethink our approach to listening and in doing so, transform our lives from the inside out. Whether listeners seek to strengthen their empathy, boost their performance at work, or foster genuine understanding across cultural, political, and generational divides, Deep Listening provides the tools and inspiration to unlock the power of lasting, meaningful connections.

"Si nous voulons communiquer efficacement avec des personnes d'autres cultures, nous devons apprendre leur langue. Il en va de même dans le domaine de l'amour. Le langage de votre amour sentimental et celui de votre conjoint peuvent être aussi différents que le chinois l'est du français." Avec plus de 11 millions de copies vendues, cet ouvrage se démarque d'autres livres sur le même sujet et le succès dont il profite est sans doute attribuable à son originalité. Rejoignez plus de 15 millions de personnes qui ont déjà amélioré leurs relations en découvrant la langue d'amour.

A five-time Moth GrandSLAM winner and bestselling novelist shows how to tell a great story - and why doing so matters. Whether we realize it or not, we are always telling stories. On a first date or job interview, at a sales presentation or therapy appointment, with family or friends, we are constantly narrating events and interpreting emotions and actions. In this compelling book, storyteller extraordinaire Matthew Dicks presents wonderfully straightforward and engaging tips and techniques for constructing, telling, and polishing stories that will hold the attention of your audience (no matter how big or small).

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Read People like a Book isn’t a normal book on body language or facial expressions. Yes, it includes all of those things, as well as new techniques on how to truly detect lies in your everyday life, but this book is more about understanding human psychology and nature. We are who we are because of our experiences and pasts, and this guides our habits and behaviors more than anything else. Parts of this book are like the most interesting and applicable psychology textbook you’ve ever used. Take a look inside yourself and others!

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation. With practical advice and conversation cheat sheets, The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation.

How would you like to know what the people around you are thinking? Would you like to network like a pro, persuade your boss to give you that promotion, and finally become the life of every party? Now, with Henrik Fexeus' expertise, you can. This international best seller teaches you everything you need to know in order to become an expert at mind-reading.

Une étude publiée par la Harvard Business School a montré que 87 % de la population est manipulée ou influencée dans la vie quotidienne, que ce soit par leur partenaire, au travail ou par les personnes qu'ils côtoient.