Personal Communication

An essential resource designed to help partners of people with bipolar disorder mend strained relationships, negotiate episodic crises, survive the turbulence manic behavior may cause, and more.

Customers, followers, subscribers. It's easy to just look at the numbers. How many likes? How many purchases? How many email subscribers? But as entrepreneurs, we have to remember that there are people behind all that data. People who are looking to us to be a leader, to give advice, and to care. In this dog-eat-dog world, these are the people who are looking for someone who they can trust and who they know have their best interests in mind.

Harvard professor (and negotiation advisor to organizations around the world) Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Malhotra illustrates key lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.

Is there a hidden part of you that no one else sees? Do you have a vivid inner world of thoughts and emotions that your peers and loved ones can't seem to access? Have you ever been told you're too quiet, shy, boring, or awkward? Are your habits and comfort zones questioned by a society that doesn't seem to get you? If so, you might be an introvert. On behalf of those who have long been misunderstood, rejected, or ignored, fellow introvert Jenn Granneman writes a compassionate vindication.

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Have you ever had that moment when you are in the middle of a conversation and suddenly the room becomes quiet and nobody knows how to move the discussion forward? Of course you do. Haven’t we all? It’s for this reason that I decided to write this book.What better way to break that silence than to throw out some of these facts: Wolves have a serious appetite! They can eat up to twenty pounds of meat in one sitting! The first high heeled shoes were worn by Egyptian butchers to help them walk above the bloodied bodies of animal carcasses.

Some people seem to have “it.” They walk into a room, and suddenly, everyone leans in. They charm the boss, win over strangers, and make friends wherever they go. What’s their secret? Simple: charisma. And the good news is—you can learn it.

La communication non violente - Résoudre enfin les conflits de manière constructive, pacifique et efficace grâce à des méthodes CNV raffinées. En cas de désaccord avec votre entourage, vous retrouvez-vous rapidement dans des discussions agressives ? Prenez-vous souvent les déclarations de votre interlocuteur personnellement et êtes-vous donc souvent blessé ? Vous avez l'impression que le message que vous souhaitez envoyer est mal perçu par votre interlocuteur et que cela dégénère en conflit ? Alors ce livre est absolument indispensable pour vous !

Keith Ferrazzi is a master networker who claims his secret is merely reaching out to other people. And what distinguishes highly successful people from everyone else is the way they use the power of relationships, so that everyone wins. In Never Eat Alone, Ferrazzi presents the specific steps and mindset he uses to connect with the thousands of individuals in his Rolodex.

We all know someone who is a natural "people person." They seem to understand what people really want, what they really think and what they really mean. They can effortlessly get people onside, and keep them happy and motivated. Is there something they know that the rest of us don't? Is it something we can all learn? The answer is a resounding yes. They know The Rules of People. These Rules are the guiding principles that show you how to connect with strangers, build strong relationships with friends and colleagues, and even get the best out of difficult people.

In his groundbreaking #1 bestseller Emotional Intelligence, Daniel Goleman revolutionized how we think about intelligence. Now, he reveals practical methods for using these inner resources to more readily enter an optimal state of high performance and satisfaction while avoiding burnout. There...

A short book designed to help you communicate with more authenticity, clarity, and empathy while in the midst of a conflict by using the principles of nonviolent communication. It will show you the most common pitfalls and how to avoid them. This book will provide you with a toolkit to help you speak with 100% authenticity without judging, blaming, or condemning anyone. Using the strategies outlined in this book you will soon be able to turn every conflict into an opportunity for a deeper, more profound connection.

La invisibilidad es un refugio para cobardes, pero una cárcel para tu éxito. Si estás cansado de ser un engranaje gris en la maquinaria social, este libro es tu salida. "Que nadie te ignore" no es una guía de etiqueta; es el manifiesto definitivo para el Inadaptado que busca poder y magnetismo real.

Dans Guide Sur la Colère pour les parents, un manuel sur la gestion de vos émotions, nous verrons comment traiter et surmonter votre colère, en suivant des étapes qui vous aideront à vous calmer et à vous détacher des accès de colère.

This program features a new introduction read by Daniel Goleman and a bonus dialogue between the author and Jon Kabat-Zinn. It is the tenth anniversary since the first publication of Daniel Goleman's groundbreaking bestseller, Emotional Intelligence which maps the territory where IQ meets EQ...

Some of what you'll learn in Texting Titan!: texting and language patterns most men don't know, see, understand, or even know exist; why texting is more complicated today and how it can screw you over; the correct approach, psychology, and strategy when texting; what your goal of texting should be and why you need lots of practice texting women; and much more.

Laugh Tactics is full of strategies that dissect, break down, and analyze all of the types of humor that you'll encounter in daily conversation - stuff you can really use with people you talk to. We're not all trying to become standup comedians, and this isn't a book about ha-ha jokes with setups and punch lines. Learn to simply make a better impression on people, put them at ease, charm them, and make them smile with you.

Les conseils solides comme le roc de Carnegie, éprouvés par l’expérience, sont restés pertinents pendant des générations, car il aborde des questions intemporelles sur l’art de s’entendre avec les gens.

Les Secrets du Langage Corporel vous apprendra tout ce dont vous avez besoin pour apprendre à lire le langage corporel des autres, et à découvrir leurs véritables intentions. Vous apprendrez à comprendre instinctivement le pourquoi du comportement de certains individus, au point de savoir ce qu'ils vont dire ou faire ensuite. Et vous pouvez même détecter rapidement si quelqu'un essaie de vous manipuler ou de profiter de vous.

It's easy to identify rage in people who lose their temper at traffic jams, unruly children, unresponsive coworkers, and unrealistic bosses. But we may not recognize more subtle manifestations of anger, such as being uncomfortable with loose ends, acting impatiently, or being overly critical. That is anger, too. And, as is so often the case, angry folks don't seem to realize that the behavior causing them problems at home or at work actually stems from unrecognized and unresolved pain and emotional injuries from the past.