Personal Communication

Do you ever feel misunderstood despite your best intentions? Ever wonder why your brilliance doesn't always translate into respect or results? What if the most significant obstacle between you and extraordinary success isn't your skill set, but your emotional blindspots? In Low Emotional Intelligence, Sandra Jessop—a seasoned executive known for leading multimillion-dollar projects—reveals the hidden patterns that technical mastery alone can’t overcome.

The most successful and satisfied people on the planet have one thing in common: the ability to create and communicate clear, healthy boundaries. This ability is, hands down, the biggest game changer when it comes to creating a healthy, happy, self-determined life. In Boundary Boss, psychotherapist Terri Cole reveals a specific set of skills that can help you stop abandoning yourself for the sake of others (without guilt or drama) and get empowered to consciously take control of every aspect of your emotional, spiritual, physical, personal, and professional life.

A five-time Moth GrandSLAM winner and bestselling novelist shows how to tell a great story - and why doing so matters. Whether we realize it or not, we are always telling stories. On a first date or job interview, at a sales presentation or therapy appointment, with family or friends, we are constantly narrating events and interpreting emotions and actions. In this compelling book, storyteller extraordinaire Matthew Dicks presents wonderfully straightforward and engaging tips and techniques for constructing, telling, and polishing stories that will hold the attention of your audience (no matter how big or small).

With this program, you'll have the tools, the techniques, and, just as importantly, the unflinching confidence to influence your readers and listeners decisively - both at work and at home.

In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps. Along the way, we discover that sticky messages of all kinds—from the infamous “kidney theft ring” hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sony—draw their power from the same six traits.

Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.

In divorce and co-parenting, not only do parents need to deal with their own emotions, they may be faced with a daily barrage of hostile calls, texts, social media blasts, and/or emails. How can you regain a sense of control and peace for your own sake and for the kids? For more than a decade, the BIFF method of responding to hostile and misinforming conversation has been used by thousands of people. This book can help you reduce conflict and regain your sanity by teaching what to write, and what to ignore.

Why is it so hard to change problem behavior - in our kids, our colleagues, and even ourselves? Conventional methods often backfire, creating a downward spiral of resentment and frustration, and a missed opportunity for growth. What if the thinking behind these old methods is wrong? What if people don’t misbehave because they want to, but because they lack the skills to do better? Or as renowned psychologist J. Stuart Ablon asks, what if changing problem behavior is a matter of skill, not will?

You face tough communication challenges every day at work, both in person and online - a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs.

Dans l'art de s'exprimer, il n'y a pas que les grands discours qui comptent : ceux-là sont le plus souvent très bien préparés. La plupart de nos communications professionnelles et personnelles se déroulent dans des situations spontanées, où il faut s'exprimer sur le vif, sans trop réfléchir : un cours, une réunion, une soirée... et nombre d'entre nous se laisse envahir par l'anxiété et la peur de mal dire. Or nous avons tous le pouvoir de nous améliorer et de devenir de bons communicants.

At once a practical guide and a heartfelt manifesto, this groundbreaking book challenges us to rethink our approach to listening and in doing so, transform our lives from the inside out. Whether listeners seek to strengthen their empathy, boost their performance at work, or foster genuine understanding across cultural, political, and generational divides, Deep Listening provides the tools and inspiration to unlock the power of lasting, meaningful connections.

Versatile is a collection of 101 short pieces that help you become a better communicator. Each story, essay, or insight is written in a way that’s easy to read and understand. The topics cover everything from giving better speeches to handling awkward conversations, improving writing, building better habits, and understanding people. Whether you want to get better at public speaking, talk to others more confidently, or just enjoy interesting takes on everyday situations, this book is for you. You can read it from start to finish or flip to any chapter that grabs your attention.

How to Master the Art of Silent Persuasion Effortlessly unveils the hidden power of nonverbal communication, teaching you how to sway opinions, build trust, and command respect—without saying a word. This transformative guide reveals the psychological secrets behind silent influence, equipping you with techniques to read people, project confidence, and shape perceptions effortlessly.

Do you feel awkward when you are around people? You don’t really know what to say or how to start a conversation on a networking event? Having problems with your boss or employees and don’t know how to convince them to follow your lead? Do you want to improve the relationships with your spouse, confidants, or friends? Or would you just like to improve your people skills and your ability to create powerfully, lasting impressions on everyone you get in touch with from this day on?

Animal communicator Karen Anderson takes you on an emotional and insightful journey into the hearts and minds of the animals we know and love. Anyone who has loved an animal, lost an animal, or had to say good-bye to a dear and devoted friend will find the messages in this book insightful and healing. With Karen as your guide, you will discover how the bonds of love never die and how our deep connection to our animal companions continues on.

Are your emotions holding you back from success, balance, and fulfillment? Learn how to take control, communicate with confidence, and build stronger relationships with the power of emotional intelligence. Do you struggle with self-doubt and imposter syndrome? Are you overwhelmed by stress and burnout? Do you wish you had the tools to navigate difficult conversations and set healthy boundaries? Jess Pryce—an accomplished aerospace engineer, senior executive, and leadership expert—knows what it takes to succeed in high-pressure environments while maintaining emotional resilience.

Two audiobooks in one bundle! Boost your emotional intelligence in order to live a happier, healthier, and more successful life. Master becoming a calmer person in your relationships and work with simple, effective, and fast steps.

People who are good at influencing and persuading know how to get things done. They turn crises into opportunities and opponents into allies, and they achieve much more by doing less. And the good news is that anyone can learn these skills.

Aller à la rencontre de tribus vivant de manière traditionnelle depuis des millénaires : c’est la voie singulière qu’a empruntée Guillaume Dulude pour comprendre, analyser et expérimenter la communication. Cet aventurier au profil scientifique a tiré de ses observations une conclusion étonnante : des lois et des mécanismes régissant le fonctionnement du cerveau et, par extension, de la communication humaine sont similaires à celles structurant l’Univers.

We attempt or avoid difficult conversations every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.