Personal Management

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

Everything tells us that what will make us happy can be bought, whether it’s the latest gadgets, renovated kitchens, or luxury goods. But research has shown that having more money in the bank and more stuff around the house doesn’t necessarily correlate with being a happier person. With Happy Go Money, financial expert Melissa Leong cuts through the noise to show you how to get the most delight for your dollar.

Was it a typo when the CEO mandated that the organization "institutionalize incompetents"? If not, how did the company wind up institutionalizing incompetence instead? How to Work for an Idiot is still the confessions of a recovering Idiot Boss. After decades of writing and consulting, Dr. Hoover finally realized that many of the people he kept trying to "energize" and "enlighten" were, well, idiots. More importantly, he was an idiot for thinking he could change them. This new edition is bigger and better - and filled with even more idiots - than before.

Don’t let stress control your life. Discover how to conquer it quickly with the international bestseller by Sarah Wright. This guide strips away the medical jargon and overwhelming exercises to offer you simple, effective techniques that you can start using immediately.

Tired of ending each day feeling like you accomplished nothing that truly mattered? Your biggest goals keep getting pushed aside by endless distractions? Legendary success and productivity coach Brian Tracy reveals the game-changing secret: eat your frogs first. Tackle your most challenging, most important task at the start of each day—everything else becomes easier.

This audiobook is expressively for entrepreneurs and business owners who wear many hats - those who can't resist piling more responsibility onto his own shoulders, who has more great ideas than time and resources to take advantage of them, who runs (not walks) through each day. Serial entrepreneur Dan S. Kennedy delivers a fresh take on the mantra "time is money" as he shows you how to drastically re-engineer your entire relationship with time and, if applied faithfully, achieve peak personal productivity and make lots and lots of money.

Based on 25 years of clinical experience and new, groundbreaking research involving more than 1,000 individuals, Feeling Good Together is filled with helpful examples and tools, such as the Relationship Satisfaction Test, the Blame Cost-Benefit Analysis, the Relationship Journal, Five Secrets of Effective Communication, the Intimacy Exercise, and more. Using these techniques, Dr. Burns shows you how to resolve virtually any kind of relationship conflict almost instantly.

You don’t need your co-parent to change—you need a plan. With expert-backed strategies and actionable tools, this book helps you rise above the toxicity, protect your children, and move forward with strength. Be the best parent you can be.

Over the past century, if the wealthiest families had spent a reasonable fraction of their wealth, paid taxes, invested in the stock market, and passed their wealth down to the next generation, there would be tens of thousands of billionaire heirs to generations-old fortunes today. The puzzle of The Missing Billionaires is why you cannot find one such billionaire on any current rich list. There are a number of explanations, but this book is focused on one mistake which is of profound importance to all investors: poor risk decisions, both in investing and spending.

In this timely, personal guide, Mónica, the chief storyteller for the national cross-partisan depolarization organization Braver Angels, takes you to the real front lines of a crisis that threatens to grind America to a halt - broken conversations among confounded people. She shows you how to overcome the fear and certainty that surround us to finally do what only seems impossible: understand and even learn from people in your life whose whole worldview is different from or even opposed to yours.

Blending the tactics he learned from America's elite force with lessons from the Spartans, samurai, Apache scouts, and other great warrior traditions, Mark Divine has distilled the fundamentals of success into eight powerful principles that will transform you into the leader you always knew you could be. Learn to think like a SEAL and take charge of your destiny at work, at home, and at life.

With her special blend of housecleaning tips, humor, and musings about daily life, Marla Cilley, a.k.a. "The FlyLady", shows you how to manage clutter and chaos and get your home - and your life - in order. Drawn from the lessons and tools used in her popular mentoring program, the FlyLady system helps you create doable housekeeping routines and break down overwhelming chores into manageable missions that will restore peace to your home - and your psyche.

Who would you be if you felt at peace and had more time and money? An organized life enables you to have more freedom, less aggravation, better health, and to get more done. For nearly 20 years, Regina Leeds - named Best Organizer by Los Angeles magazine - has helped even the messiest turn their lives around. Anyone can get organized-she'll prove it to you!

With this audiobook, the listener will become a student of Bob Proctor as he teaches lessons and presents jewels of wisdom on living an extraordinary life. Listeners will marvel at Proctor's miraculous way of disseminating his decades of business wisdom into easy-to-understand parables and learn lessons on what our creative faculties are and how to use them, why we need to unlearn most of the false beliefs we've been indoctrinated with our whole lives, and how our intellects have the ability not only to put us ahead in life but also to be our biggest detriment.

Discover a "compelling" and revelatory framework for setting and achieving your goals (Carol Dweck, author of Mindset), from a psychologist on the cutting edge of motivational science.

Con La velocidad de La Confianza, Covey nos presenta una guía brillante, con herramientas e instrumentos muy valiosos que nos dirán como cultivar, aumentar y conservar este tesoro llamado confianza. No hay virtud más valiosa que la confianza: todo líder debería aprender a cultivarla y promocionarla a lo largo y ancho de su organización. La razón es que la confianza incide en la velocidad y los costos.

Où et quand investir ? Comment rembourser ses dettes sans douleur ? Vaut-il mieux acheter ou louer sa maison ? Parce que gérer son argent ne devrait jamais être inutilement compliqué ou stressant, des chroniqueurs experts ont rassemblé des astuces et des conseils simples et efficaces pour aider l'auditeur à réaliser son plein potentiel financier. Dans ce guide très accessible, ils montrent comment réduire ses dépenses, économiser au quotidien et faire fructifier son capital intelligemment.

¿Quieres alcanzar la independencia financiera? ¿Te gustaría duplicar tus ingresos en un año? ¿Deseas conocer los secretos de los emprendedores de éxito? "El código del dinero" contiene todo lo que necesitas saber para conquistar tu libertad financiera: Lo que nadie te enseño sobre el dinero; Inteligencia financiera aplicada; Cómo superar los tiempos de crisis; ¿Invertir o apostar?; El vocabulario de la riqueza; Cómo convertir tu talento en ingresos; Las 10 habilidades imprescindibles del emprendedor; La deuda óptima y la pésima.

In The Jealousy Cure, renowned psychologist Robert L. Leahy takes a nuanced approach to tackling feelings of jealousy. In this compelling book, you’ll uncover the evolutionary origins of jealousy, and how and why it’s served to help us as a species. You’ll also learn practices based in emotional schema theory, cognitive behavioral therapy, acceptance and commitment therapy, and mindfulness to help you overcome the shame jealousy can bring, improve communication with your partner, and ultimately make room for jealousy while also making your relationship more meaningful.

In Rising Above a Toxic Workplace, you'll learn how to endure, cope, or quit if necessary. Drawing from authentic - sometimes horrific - real-life stories, authors Gary Chapman, Paul White, and Harold Myra blend their expertise to give you practical guidance, empowering insight, and realistic hope. You'll discover: how workplaces can become unhealthy and how to avoid getting wounded; what drives toxic leaders and why they are so damaging to those around them.